SHADY COMPANY This company refuses to refund me and keeps charging my card even though I signed up for a ONE time purchase. I’ve sent numerous requests, and had to go through my credit card. What a piece of joke this company is.

SCAM Ordered in August. Very careful not to sign up for subscription, but November 7th a 309.00 charge to my card for auto subscription. Today makes the eighth phone call to get a refund. Never received the product to be able to return merchandise. SCAM!!!! They blame UPS and UPS blames them 23 days trying to get a refund. Update was told today I can’t get a refund until I return the product that they know because UPS has confirmed I never received.

Dr Jade...it's a SCAM SCAM! SCAM! SCAM! They called to confirm order/payment and I was then double billed on my order, annnnd additional charges the next day that we're not even relevant amounts to coincide with my original purchase. When confronting the double bill, they already had an email ready for "glitch in the system, but we're working on it" that auto responded when I addressed the issue via email. Coincidence or frequent occurrence? I had people contacting me left and right via text, email and phone trying to "move forward" with more product until I confronted the scam. Now I can't reach anyone and am getting zero responses on email. Buyer beware, I should have checked reviews, they got me.

I’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!

DO NOT PURCHASE FROM THIS SCAM DO NOT PURCHASE FROM THIS SCAM. I looked at one of these videos but soon realised it was a massive scam up-selling product on product. They prey on your emotions and weaknesses. Very clever. I stopped watching the ridiculously long videos only to find they had taken $40 from my bank account without me EVER HAVING AUTHORISED PAYMENT. I emailed demanding a refund. They stalled and tried to get me to call their refunds team the day after. I threatened legal action and told them they had committed fraud. The money was miraculously refunded immediately. What a gross waste of my time.78% 1star reviews!! Yet they only reply to the rare positive reviews🤣They deserve to go bust.