I’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!

This is the worst company ever This is the worst company ever. I have been calling to get a return authorization number and sat on hold for and hour. They say leave a phone number and they will call you back but never call. Their product doesn’t work. Where is the Better Business Bureau during all if this. All I’ve read so far are terrible reviews for this Scam Comoany

Awful Customer Service Wasn't impressed they added the shakes onto my order without my consent. I emailed them immediately to remove the charge from my cc. They ignored my request and shipped the shakes, made me return shakes ($55 shipping) - after 2 months of fighting for the credit I finally got one but less $50 (they said the shipping was refundable. Would never recommend this company to anyone!!

Doesn't honor returns keeps your $… Placed order decided to return got label sent it back waited for refund..it never came. Emailed 4xs with no answer!! Called 800#...nothing..on hold forever Thanks for helping me loose out on $100+ Stealing from your customers seems to be what your company is all about! Don't waste you time and $

So far, so good So far, so good. Yes, of course, there was an upsell - they are a business after all. But I limited what I purchased to what I actually want and am excited to get started. From what I have seen so far this is exactly what they said it would be - a healthy meal plan, exercise, an optional Facebook community to join if I want, videos and support if I ever have questions (or feel a desire to spend more money!) I feel quite hopeful that this investment in my health will help me stay motivated. I'm excited!