Ordered what I thought was a one-time… Ordered what I thought was a one-time purchase of the protein powder and pdf of book. Never received book. They then shipped me another three packages without authorization $132. Returned at a cost of $22 for shipping on 6/28/23. No refund. Called today - shipment was received by them on 6/30/23. Only now are they refunding me because I called them! Sketchy company.

So far, so good So far, so good. Yes, of course, there was an upsell - they are a business after all. But I limited what I purchased to what I actually want and am excited to get started. From what I have seen so far this is exactly what they said it would be - a healthy meal plan, exercise, an optional Facebook community to join if I want, videos and support if I ever have questions (or feel a desire to spend more money!) I feel quite hopeful that this investment in my health will help me stay motivated. I'm excited!

Great Customer Service and Good Information I bought the online version and received emails to set up my "onboarding" session. After waiting two times with no phone call, I decided to ask for a refund, I called the number on my email confirmation and received great customer service and my refund. While I was waiting for Nick to process my refund, I read some of the blog on the website. There is good information there, worth a read. If I feel I need a coach, I may try again.

Awful Customer Service Wasn't impressed they added the shakes onto my order without my consent. I emailed them immediately to remove the charge from my cc. They ignored my request and shipped the shakes, made me return shakes ($55 shipping) - after 2 months of fighting for the credit I finally got one but less $50 (they said the shipping was refundable. Would never recommend this company to anyone!!

$409.04 NO PRODUCT $409.04 NO PRODUCT. DO NOT give them your credit card or payapp information. Especially if you have a terminally ill spouse, and you can't always watch your PayPal account. They kept taking the money, and sending nothing! I'm just glad I checked when I did. Hopefully they will refund it.