DVDs are good, protein powder really sweet I didn't sign up for any of the extras. Got the DVDs and like using them. I also ordered the Vanilla Metabolic Super Protein powder and unfortunately think it is WAY TOO SWEET in taste (stevia).

I ordered the DVD’s and protein powder… I ordered the DVD’s and protein powder then during the onboarding call, was convinced by Carver to get another bag of protein and their OMEGA 3 product. It took two solid weeks with hold times exceeding (yes, exceeding) 2:58. I also sent 3 emails & went into chat and despite my formal cancelation, they still placed a third order! Ive returned everything and product was received and signed for. It’s now 2 months and I’ve yet to receive anything! No communication indicating an issue or anything else. Shame on me for not doing a better job researching this company. Honestly I don’t believe they have customer service or a real support team. I’m out over $300.00 and am disabled and on a very tight budget. Ordering this was a stretch to my budget and who knows if I’ll ever get a response! HELP! this just isn’t right.

Dr Jade...it's a SCAM SCAM! SCAM! SCAM! They called to confirm order/payment and I was then double billed on my order, annnnd additional charges the next day that we're not even relevant amounts to coincide with my original purchase. When confronting the double bill, they already had an email ready for "glitch in the system, but we're working on it" that auto responded when I addressed the issue via email. Coincidence or frequent occurrence? I had people contacting me left and right via text, email and phone trying to "move forward" with more product until I confronted the scam. Now I can't reach anyone and am getting zero responses on email. Buyer beware, I should have checked reviews, they got me.

SCAM Ordered in August. Very careful not to sign up for subscription, but November 7th a 309.00 charge to my card for auto subscription. Today makes the eighth phone call to get a refund. Never received the product to be able to return merchandise. SCAM!!!! They blame UPS and UPS blames them 23 days trying to get a refund. Update was told today I can’t get a refund until I return the product that they know because UPS has confirmed I never received.

I’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!