Ordered what I thought was a one-time… Ordered what I thought was a one-time purchase of the protein powder and pdf of book. Never received book. They then shipped me another three packages without authorization $132. Returned at a cost of $22 for shipping on 6/28/23. No refund. Called today - shipment was received by them on 6/30/23. Only now are they refunding me because I called them! Sketchy company.

I’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!

The products are fine The products are fine, nothing special and very ezpensive. Then they automatically sign you up for a subscription wellness club that is $90/mo autopay required...didn't catch the charges in time to cancel. Horrible waste of money.

Awful Customer Service Wasn't impressed they added the shakes onto my order without my consent. I emailed them immediately to remove the charge from my cc. They ignored my request and shipped the shakes, made me return shakes ($55 shipping) - after 2 months of fighting for the credit I finally got one but less $50 (they said the shipping was refundable. Would never recommend this company to anyone!!

Dr Jade...it's a SCAM SCAM! SCAM! SCAM! They called to confirm order/payment and I was then double billed on my order, annnnd additional charges the next day that we're not even relevant amounts to coincide with my original purchase. When confronting the double bill, they already had an email ready for "glitch in the system, but we're working on it" that auto responded when I addressed the issue via email. Coincidence or frequent occurrence? I had people contacting me left and right via text, email and phone trying to "move forward" with more product until I confronted the scam. Now I can't reach anyone and am getting zero responses on email. Buyer beware, I should have checked reviews, they got me.