Lori H
GBI’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!
Tracy Schroeder
GB$409.04 NO PRODUCT $409.04 NO PRODUCT. DO NOT give them your credit card or payapp information. Especially if you have a terminally ill spouse, and you can't always watch your PayPal account. They kept taking the money, and sending nothing! I'm just glad I checked when I did. Hopefully they will refund it.
Unhappy customer
GBDoesn't honor returns keeps your $… Placed order decided to return got label sent it back waited for refund..it never came. Emailed 4xs with no answer!! Called 800#...nothing..on hold forever Thanks for helping me loose out on $100+ Stealing from your customers seems to be what your company is all about! Don't waste you time and $
Andrea Hood
GBThis is the worst company ever This is the worst company ever. I have been calling to get a return authorization number and sat on hold for and hour. They say leave a phone number and they will call you back but never call. Their product doesn’t work. Where is the Better Business Bureau during all if this. All I’ve read so far are terrible reviews for this Scam Comoany
Arlene Zanella Gannon
GBOrdered what I thought was a one-time… Ordered what I thought was a one-time purchase of the protein powder and pdf of book. Never received book. They then shipped me another three packages without authorization $132. Returned at a cost of $22 for shipping on 6/28/23. No refund. Called today - shipment was received by them on 6/30/23. Only now are they refunding me because I called them! Sketchy company.