Emily Moss
GBDO NOT PURCHASE FROM THIS SCAM DO NOT PURCHASE FROM THIS SCAM. I looked at one of these videos but soon realised it was a massive scam up-selling product on product. They prey on your emotions and weaknesses. Very clever. I stopped watching the ridiculously long videos only to find they had taken $40 from my bank account without me EVER HAVING AUTHORISED PAYMENT. I emailed demanding a refund. They stalled and tried to get me to call their refunds team the day after. I threatened legal action and told them they had committed fraud. The money was miraculously refunded immediately. What a gross waste of my time.78% 1star reviews!! Yet they only reply to the rare positive reviews🤣They deserve to go bust.
Lori H
GBI’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!
Carol Bellows
GBGreat Customer Service and Good Information I bought the online version and received emails to set up my "onboarding" session. After waiting two times with no phone call, I decided to ask for a refund, I called the number on my email confirmation and received great customer service and my refund. While I was waiting for Nick to process my refund, I read some of the blog on the website. There is good information there, worth a read. If I feel I need a coach, I may try again.
Unhappy customer
GBDoesn't honor returns keeps your $… Placed order decided to return got label sent it back waited for refund..it never came. Emailed 4xs with no answer!! Called 800#...nothing..on hold forever Thanks for helping me loose out on $100+ Stealing from your customers seems to be what your company is all about! Don't waste you time and $
K Bentley
AUAn absolute scam An absolute scam! I was looking at this product, got forced to watch several videos and then gave up and exited. Never did I finalise a shopping cart but sure enough- the next day I had charges on my PayPal account. I contacted them and immediately cancelled, even though I never bought, but due to their lack of action, product was shipped to me and I had to pay to return. Abdul rely disgusted by this company. Do not buy!!!