Cathi
GBI ordered the DVD’s and protein powder… I ordered the DVD’s and protein powder then during the onboarding call, was convinced by Carver to get another bag of protein and their OMEGA 3 product. It took two solid weeks with hold times exceeding (yes, exceeding) 2:58. I also sent 3 emails & went into chat and despite my formal cancelation, they still placed a third order! Ive returned everything and product was received and signed for. It’s now 2 months and I’ve yet to receive anything! No communication indicating an issue or anything else. Shame on me for not doing a better job researching this company. Honestly I don’t believe they have customer service or a real support team. I’m out over $300.00 and am disabled and on a very tight budget. Ordering this was a stretch to my budget and who knows if I’ll ever get a response! HELP! this just isn’t right.
ACO
GBPurchased the program and after the a… Purchased the program and after the a week decided to cancel it as it wasn’t making me feel very well. Reached out to the customer service team, who asked me the reason why, when they have a no question asked policy. Asked for a refund, but since then radio silence. No one answers anymore. And they keep targeting me with their stupid ads. So no don’t purchase the program, you can find good free alternatives or better programs online.
Tina S
GBSHADY COMPANY This company refuses to refund me and keeps charging my card even though I signed up for a ONE time purchase. I’ve sent numerous requests, and had to go through my credit card. What a piece of joke this company is.
Andrea Hood
GBThis is the worst company ever This is the worst company ever. I have been calling to get a return authorization number and sat on hold for and hour. They say leave a phone number and they will call you back but never call. Their product doesn’t work. Where is the Better Business Bureau during all if this. All I’ve read so far are terrible reviews for this Scam Comoany
Sonia
DKDVDs are good, protein powder really sweet I didn't sign up for any of the extras. Got the DVDs and like using them. I also ordered the Vanilla Metabolic Super Protein powder and unfortunately think it is WAY TOO SWEET in taste (stevia).