Lori H
GBI’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!
ACO
GBPurchased the program and after the a… Purchased the program and after the a week decided to cancel it as it wasn’t making me feel very well. Reached out to the customer service team, who asked me the reason why, when they have a no question asked policy. Asked for a refund, but since then radio silence. No one answers anymore. And they keep targeting me with their stupid ads. So no don’t purchase the program, you can find good free alternatives or better programs online.
Arlene Zanella Gannon
GBOrdered what I thought was a one-time… Ordered what I thought was a one-time purchase of the protein powder and pdf of book. Never received book. They then shipped me another three packages without authorization $132. Returned at a cost of $22 for shipping on 6/28/23. No refund. Called today - shipment was received by them on 6/30/23. Only now are they refunding me because I called them! Sketchy company.
Caroline Elias
GBSo far, so good So far, so good. Yes, of course, there was an upsell - they are a business after all. But I limited what I purchased to what I actually want and am excited to get started. From what I have seen so far this is exactly what they said it would be - a healthy meal plan, exercise, an optional Facebook community to join if I want, videos and support if I ever have questions (or feel a desire to spend more money!) I feel quite hopeful that this investment in my health will help me stay motivated. I'm excited!
radish
FRI found the video takes too long to get… I found the video takes too long to get to the point aswell, some experience and details are obvisouly usefull but this was really too long . For those who want to see the begining of the interesting part and the list of the 5 foods, just skip to 25m 45 . This offer seems great and i was tempted but I never give out personel details or credit card information until im 100% sure its not a scam. Still not sure if its genuine, would be nice to have real feedback on this. Also it says its digital but shows pictures of books so im curious to know if this is genuine ? personally I would prefere paper than digital