Tina S
GBSHADY COMPANY This company refuses to refund me and keeps charging my card even though I signed up for a ONE time purchase. I’ve sent numerous requests, and had to go through my credit card. What a piece of joke this company is.
Cathi
GBI ordered the DVD’s and protein powder… I ordered the DVD’s and protein powder then during the onboarding call, was convinced by Carver to get another bag of protein and their OMEGA 3 product. It took two solid weeks with hold times exceeding (yes, exceeding) 2:58. I also sent 3 emails & went into chat and despite my formal cancelation, they still placed a third order! Ive returned everything and product was received and signed for. It’s now 2 months and I’ve yet to receive anything! No communication indicating an issue or anything else. Shame on me for not doing a better job researching this company. Honestly I don’t believe they have customer service or a real support team. I’m out over $300.00 and am disabled and on a very tight budget. Ordering this was a stretch to my budget and who knows if I’ll ever get a response! HELP! this just isn’t right.
Donna
GBSCAM Ordered in August. Very careful not to sign up for subscription, but November 7th a 309.00 charge to my card for auto subscription. Today makes the eighth phone call to get a refund. Never received the product to be able to return merchandise. SCAM!!!! They blame UPS and UPS blames them 23 days trying to get a refund. Update was told today I can’t get a refund until I return the product that they know because UPS has confirmed I never received.
K Bentley
AUAn absolute scam An absolute scam! I was looking at this product, got forced to watch several videos and then gave up and exited. Never did I finalise a shopping cart but sure enough- the next day I had charges on my PayPal account. I contacted them and immediately cancelled, even though I never bought, but due to their lack of action, product was shipped to me and I had to pay to return. Abdul rely disgusted by this company. Do not buy!!!
Vicki Whittington
CAAwful Customer Service Wasn't impressed they added the shakes onto my order without my consent. I emailed them immediately to remove the charge from my cc. They ignored my request and shipped the shakes, made me return shakes ($55 shipping) - after 2 months of fighting for the credit I finally got one but less $50 (they said the shipping was refundable. Would never recommend this company to anyone!!