Donna
GBSCAM Ordered in August. Very careful not to sign up for subscription, but November 7th a 309.00 charge to my card for auto subscription. Today makes the eighth phone call to get a refund. Never received the product to be able to return merchandise. SCAM!!!! They blame UPS and UPS blames them 23 days trying to get a refund. Update was told today I can’t get a refund until I return the product that they know because UPS has confirmed I never received.
Vicki Whittington
CAAwful Customer Service Wasn't impressed they added the shakes onto my order without my consent. I emailed them immediately to remove the charge from my cc. They ignored my request and shipped the shakes, made me return shakes ($55 shipping) - after 2 months of fighting for the credit I finally got one but less $50 (they said the shipping was refundable. Would never recommend this company to anyone!!
Carol Bellows
GBGreat Customer Service and Good Information I bought the online version and received emails to set up my "onboarding" session. After waiting two times with no phone call, I decided to ask for a refund, I called the number on my email confirmation and received great customer service and my refund. While I was waiting for Nick to process my refund, I read some of the blog on the website. There is good information there, worth a read. If I feel I need a coach, I may try again.
Unhappy customer
GBDoesn't honor returns keeps your $… Placed order decided to return got label sent it back waited for refund..it never came. Emailed 4xs with no answer!! Called 800#...nothing..on hold forever Thanks for helping me loose out on $100+ Stealing from your customers seems to be what your company is all about! Don't waste you time and $
Andrea Hood
GBThis is the worst company ever This is the worst company ever. I have been calling to get a return authorization number and sat on hold for and hour. They say leave a phone number and they will call you back but never call. Their product doesn’t work. Where is the Better Business Bureau during all if this. All I’ve read so far are terrible reviews for this Scam Comoany