I ordered the DVD’s and protein powder… I ordered the DVD’s and protein powder then during the onboarding call, was convinced by Carver to get another bag of protein and their OMEGA 3 product. It took two solid weeks with hold times exceeding (yes, exceeding) 2:58. I also sent 3 emails & went into chat and despite my formal cancelation, they still placed a third order! Ive returned everything and product was received and signed for. It’s now 2 months and I’ve yet to receive anything! No communication indicating an issue or anything else. Shame on me for not doing a better job researching this company. Honestly I don’t believe they have customer service or a real support team. I’m out over $300.00 and am disabled and on a very tight budget. Ordering this was a stretch to my budget and who knows if I’ll ever get a response! HELP! this just isn’t right.

Doesn't honor returns keeps your $… Placed order decided to return got label sent it back waited for refund..it never came. Emailed 4xs with no answer!! Called 800#...nothing..on hold forever Thanks for helping me loose out on $100+ Stealing from your customers seems to be what your company is all about! Don't waste you time and $

$409.04 NO PRODUCT $409.04 NO PRODUCT. DO NOT give them your credit card or payapp information. Especially if you have a terminally ill spouse, and you can't always watch your PayPal account. They kept taking the money, and sending nothing! I'm just glad I checked when I did. Hopefully they will refund it.

Purchased the program and after the a… Purchased the program and after the a week decided to cancel it as it wasn’t making me feel very well. Reached out to the customer service team, who asked me the reason why, when they have a no question asked policy. Asked for a refund, but since then radio silence. No one answers anymore. And they keep targeting me with their stupid ads. So no don’t purchase the program, you can find good free alternatives or better programs online.

Dr Jade...it's a SCAM SCAM! SCAM! SCAM! They called to confirm order/payment and I was then double billed on my order, annnnd additional charges the next day that we're not even relevant amounts to coincide with my original purchase. When confronting the double bill, they already had an email ready for "glitch in the system, but we're working on it" that auto responded when I addressed the issue via email. Coincidence or frequent occurrence? I had people contacting me left and right via text, email and phone trying to "move forward" with more product until I confronted the scam. Now I can't reach anyone and am getting zero responses on email. Buyer beware, I should have checked reviews, they got me.