Emily Moss
GBDO NOT PURCHASE FROM THIS SCAM DO NOT PURCHASE FROM THIS SCAM. I looked at one of these videos but soon realised it was a massive scam up-selling product on product. They prey on your emotions and weaknesses. Very clever. I stopped watching the ridiculously long videos only to find they had taken $40 from my bank account without me EVER HAVING AUTHORISED PAYMENT. I emailed demanding a refund. They stalled and tried to get me to call their refunds team the day after. I threatened legal action and told them they had committed fraud. The money was miraculously refunded immediately. What a gross waste of my time.78% 1star reviews!! Yet they only reply to the rare positive reviews🤣They deserve to go bust.
Carol Bellows
GBGreat Customer Service and Good Information I bought the online version and received emails to set up my "onboarding" session. After waiting two times with no phone call, I decided to ask for a refund, I called the number on my email confirmation and received great customer service and my refund. While I was waiting for Nick to process my refund, I read some of the blog on the website. There is good information there, worth a read. If I feel I need a coach, I may try again.
ACO
GBPurchased the program and after the a… Purchased the program and after the a week decided to cancel it as it wasn’t making me feel very well. Reached out to the customer service team, who asked me the reason why, when they have a no question asked policy. Asked for a refund, but since then radio silence. No one answers anymore. And they keep targeting me with their stupid ads. So no don’t purchase the program, you can find good free alternatives or better programs online.
Lori H
GBI’m currently on hold after trying to… I’m currently on hold after trying to get through to a human on their Customer Support phone # since September. I’m waiting right now to talk to a supervisor as “Patrick” (who tells me that he is in South Africa) will only agree to send an RMA label to return an “auto order” dated 12/2/2023, containing 1 bag of the protein shake a 2 week supply, and 3 bottles of their “Spark metabolic capsules” a 3 month supply This is the first contact I have had with a callback from their customer support phone number. I was up sold for a 3month supply by an aggressive sales person. I was sent and charged for a 7 month supply on 9/3/2023. I have been trying to get a return call from the Metabolic Living Customer Support since September. I was on hold for 17 minutes waiting for an American supervisor but was told I will get a call back from such a person in the future. I’m not holding my breath!
Andrea Hood
GBThis is the worst company ever This is the worst company ever. I have been calling to get a return authorization number and sat on hold for and hour. They say leave a phone number and they will call you back but never call. Their product doesn’t work. Where is the Better Business Bureau during all if this. All I’ve read so far are terrible reviews for this Scam Comoany