No service at all! No service at all! Waited for five (yes 5) month to NOT receive my Solarflow setup. The device was promised several times and delayed even more, my doubts where not answered. In general a no service and happy I received a refund (CC company). I will buy similar hardware with another company as Zendure can NOT be trusted. All info can be proven with all my emails, tracking numbers and money receipts.

Faulty Power bank and they didn't even respond to my email Received a Zendure powerbank as a present and it's not working right. Stops charging external devices after the power level drops below 40% and then turns off. When I subsequently recharge the power bank it always starts charging from that same circa 40% mark meaning that I'm not getting close to the battery capactiy which I should be. Emailed Zendure with the problem 10 days ago and with a video of the problem and they didn't even have the courtesy to reply. TLDR: Faulty power bank and terrible customer service - buy another brand (Anker for instance have great customer service usually)

Slow support The original power bank had a defective output. While a replacement was shipped quickly it arrived completely defective. It will not charge. I have made multiple attempts to contact and they still refuse to respond. ** Updated - Support finally reached out and sent a third unit that works fine.

It is a scam It is a scam. Products are either not working or not working as advertised. Constant problems. Support not answering for months.

Excellent support and replacement of… Excellent support and replacement of defect AB 1000's without any problems. Solved the issue, so now everything is working very fine. Thanks for this great Support and Sevice too.😉👌