No service at all! No service at all! Waited for five (yes 5) month to NOT receive my Solarflow setup. The device was promised several times and delayed even more, my doubts where not answered. In general a no service and happy I received a refund (CC company). I will buy similar hardware with another company as Zendure can NOT be trusted. All info can be proven with all my emails, tracking numbers and money receipts.

Excellent support and replacement of… Excellent support and replacement of defect AB 1000's without any problems. Solved the issue, so now everything is working very fine. Thanks for this great Support and Sevice too.😉👌

It is a scam It is a scam. Products are either not working or not working as advertised. Constant problems. Support not answering for months.

ZENDURE V4600. Slick,functional,great value Customer service was responsive to shipping updates. Once arrived boxing was clever,safe and extraordinarily made for us and ease of removal. The v4600 and satellite battery are made well, designed well, and have been charging 2.33kw, and discharging into a heat pump daily. Really cutting down the use of the whole house hvac, while giving security of several to 9 kw in case of down grid. Self moving and tricked out lighting for kicks. Little loud, and no input pv cable so 4.8 out of 5 star, but if in market for a big solar battery, I'd look at zendure for sure.

No response since weeks, return impossible The support is not answering my request now since 1,5 months. I wanted to replace the PVHub-1200 with the PVHub-2000 since it has been released few days after i placed my order or send back the complete set. There is also no return shipping address published on zendure.de. So it's a deadlock situation with no return address and unresponsive support. I will try to return either the PVHub-1200 or the complete package to the original senders address and activate paypal buyer protection if no money has been transferred back. in addition it is stated that there is a 3,6% "transaction fee" (for paypal, 2,6% for credit cards) in case of returns which is against austrian law.