DONOT buy from them!! I went to buy a 42' LG tv i was told it would be covered if anything was wroung with it. 1 mounth later the tv had red pixles . i have been with the back and forth for 5 mounths now and they still havent been able to fix the tv. PLEASE DONT BUY LG PRODUCES!!!!!! They are all liers!!

Buyer Beware I want to start off by saying that the management at this store is horrible. I say this after having a few unpleasant visits to the store and the encounter with them both on the phone and in-person. My horror story started March 16th 2016 when I visited the store to purchase a refrigerator. After shopping around , I found you all to be the best value for the money. So I thought.! I purchased an LG french door side by side refrigerator. I also purchased a 3 year protection plan to be safe. Well, after delivery, we noticed that the icemaker never worked so I called the store and they immediately directed me to the manufacture. I called LG which immediately sent a service person to address my needs. Infact they sent him 8 times for the same problem and it never got fixed. LG ended up buying the refrigerator back and sent a credit to the same HHGregg store. I go in to pick out another refrigerator and to cancel the remaining warranty on the old refrigerator. I finally get a new refrigerator(Samsung) picked out but no one at the store had any knowledge of how to get me a refund on the cancellation of the warranty. After me doing my research again, I ended up getting in touch with the right department at your corporate office to get the warranty canceled and a refund processing. Well the new refrigerator was delivered and missing the bottom legs, So I called the store and asked for the manager and I informed him of the missing legs and he tells me to order them from Samsung and he would get me reimbursed, So I asked exactly how would you reimburse me? He said with a store credit. I informed him that I had no need for a store credit and that I wanted someone to come fix the missing part. He said that they couldn't and insisted that I should call the manufacture. I told him that this was unacceptable and I asked for the corporate office number and he replied, It's on the website and then slammed the phone down on me. Well I started checking the reviews for this store and I see that they are horrible. I see why.. I manage a car dealership and if I had anyone in my employ to treat any of my customers the way that this manager has treated me, I would fire them immediately. Reviews usually tell the story and with that being said, I am off to put appropriate and honest reviews on this store and your company. Buyers Beware of HHGregg.