Appreciate doing business with you. I would just like to thank you very much for the order which I received today. I am so pleased with it that I know I will be coming back to you time and again for my dvd`s. They are excellent value and also perfectly packaged. I am impressed.

Never, Never, Never Again I would like to simply repeat word for word what "Lorelei" wrote as it was nearly exactly what we experienced. Here's our story. We purchased the box set 7 seasons of Smallville. 42 Discs in all. We received it prompty. Hence the 1 star. From there it is all down hill. 21 discs either were dodgy or didn't work at all. No address is given on their website for refund while the return policy is that you must return the item for replacement or refund. I reported my problem and received a prompt email stating they woud replace the discs and I just had to give them a list of the defective discs. No return address provided. I did supply a list and I never heard from them again despite several emails over several weeks. No address to return. No replies to emails. Do not buy anything from these people. They don't deserve to be in business.

Pretty satisfaction with my purchases on dvddeal.net After read some negative comments against dvddeal.net, let me drop a few lines. I have ordered about ten dvdsets from dvddeal.net since 2007. Although these were one or two delays, most were speedy deliveries. The best of all, they always sent me the tracking numbers when shipped, so I could keep an eye on where the shipments were. DVDs were in good quality, thought there were some foreign languages on some boxes, which annoy me a little. A couple of dvds were defective, but they got replaced promptly. My emails usually got responded in a day, even in a few of hours. Frankly, dvddeal.net is the best online company I have dealt with.

Major Customer Service issues I placed an order several weeks ago and never heard anything about status. I emailed them a week later when they informed me that both items I ordered have actually been out of stock for a while but assured me the Accounting department would refund my funds the next business day. Well it's been almost 2 weeks and no refund and I can't get anyone to respond even to the several emails I've written to customer service. I would never order from them again. They can't seem to do the right thing by their customers. I just hope I will eventually get my money back!

Excellent service Dear Dvddeal.net, I received the replacement DVDs on Oct 5th and they are all in good condition. Thank you very much for your fast delivery and excellent service! I have become your loyal customer. Sincerely, Anne