HORRIBLE!!!!!!! This was an absolute HORRIBLE experience!!!! I gave one star because I got the product, otherwise there would have been 0. I WOULD NEVER IN A MILLION YEARS RECCOMEND THIS COMPANY TO ANYONE, EVEN MY WORST ENEMY! First of all the product is made in China. Second, when I asked for a refund they sent ONE e-mail more than 2 days later and asked if I read the policy and nothing more. After repeatedly telling them I had, they COMPLETELY IGNORED MY REQUEST!!!!!! I e-mailed EVERYDAY WITH NO RESPONSE. I found out that if you return the item to an address (the ONLY address can be found at the-dvd, who invoices you) via Canada Post, after 30 days of no refund Visa will temporarily refund your card and will also go after dvddeal for the money. So to all those in my shoes: GO GET YOUR REFUND!!!!!!! Good luck :)

excellent service Within 10 days of ordering my set of DVDs i had them in excellent condition. Everything was perfect, DVDs, packaging (all in English), updates on order & fast delivery (to Australia). Thank you DVDdeal, i would not hesitate to buy from you again. Sincerely, Aysegul S.

Appreciate doing business with you. I would just like to thank you very much for the order which I received today. I am so pleased with it that I know I will be coming back to you time and again for my dvd`s. They are excellent value and also perfectly packaged. I am impressed.

Very very pleased I placed an order with Dvddeal.net on Thursday 3 Sept 2009 and it arrived the following Friday. I received an email containing the tracking number with my confirmation and I was able to track it all the way from the factory. Being the first order from this company and not knowing what to expect after reading the previous review I was somewhat dubious about it but figured if the product were good quality it would save me a lot of money. Examining the product upon its arrival I am more than impressed with the packaging and quality and am already planning my next order with them. They do state on their website that the specials (which is what I ordered) are foreign manufactured and may have foreign writing on them. I was very pleased to see the discs and disc menus were all in english as well as the writing on the box. Very very pleased with my purchase!

Return Policy We still have heard nothing from them after having received a damaged ER set of DVD's as well as some of the discs in Chinese. We cannot get in touch with them and have no way of getting a refund. Please does anyone actually have a contact number or even a return address??