HORRIBLE!!!!!!! This was an absolute HORRIBLE experience!!!! I gave one star because I got the product, otherwise there would have been 0. I WOULD NEVER IN A MILLION YEARS RECCOMEND THIS COMPANY TO ANYONE, EVEN MY WORST ENEMY! First of all the product is made in China. Second, when I asked for a refund they sent ONE e-mail more than 2 days later and asked if I read the policy and nothing more. After repeatedly telling them I had, they COMPLETELY IGNORED MY REQUEST!!!!!! I e-mailed EVERYDAY WITH NO RESPONSE. I found out that if you return the item to an address (the ONLY address can be found at the-dvd, who invoices you) via Canada Post, after 30 days of no refund Visa will temporarily refund your card and will also go after dvddeal for the money. So to all those in my shoes: GO GET YOUR REFUND!!!!!!! Good luck :)

11 out of 47 disc set lack English subtitles I have had a rocky road with this company. They mailed the set over a week late, with much reminding from me. Now I find 11 out of 47 discs of the full set have no English. They say they will mail replacements but it is 10 days later, no mailing, no further exchange with me. I'll let you know if anything gets better. For now, I suspect this is a far from respectable company. Do not trust all the reassuring comments.

Return Policy We still have heard nothing from them after having received a damaged ER set of DVD's as well as some of the discs in Chinese. We cannot get in touch with them and have no way of getting a refund. Please does anyone actually have a contact number or even a return address??

Pretty satisfaction with my purchases on dvddeal.net After read some negative comments against dvddeal.net, let me drop a few lines. I have ordered about ten dvdsets from dvddeal.net since 2007. Although these were one or two delays, most were speedy deliveries. The best of all, they always sent me the tracking numbers when shipped, so I could keep an eye on where the shipments were. DVDs were in good quality, thought there were some foreign languages on some boxes, which annoy me a little. A couple of dvds were defective, but they got replaced promptly. My emails usually got responded in a day, even in a few of hours. Frankly, dvddeal.net is the best online company I have dealt with.

excellent service Within 10 days of ordering my set of DVDs i had them in excellent condition. Everything was perfect, DVDs, packaging (all in English), updates on order & fast delivery (to Australia). Thank you DVDdeal, i would not hesitate to buy from you again. Sincerely, Aysegul S.