I will never buy again I will never buy again. I could not still got my refund for a never delivered smartphone :(

WORST Customer Service... wait NO Customer Service I ordered a "new" phone and when it arrived it was not actually new and the keypad didn't work. When I contacted the company I was given an e-mail address from which I received no response. I then called and was given the run around, placed on hold and just generally ignored. If they put half as much effort into selling a decent product and/or correcting errors as they do trying to avoid dealing with customer issues they'd be a model in customer service. They know that there's no recourse for online shoppers if they don't respond, and they exploit it. If I could give them a negative rating I would.

Situation resolved -

fraud fraud shop. I paid money. However, goods do not arrive. This store cannot be trusted. Please do not purchase from this store. It is very unkind. I am very angry.

satisfied Bought my first phone from them around 2002, and then bought one for my wife around 2007, and its amazing to see they are still in business in 2019 got a new phone last week, and satisfied.