Web Site and Customer Service are really BAD. Ordered a phone, something went wrong, got a message that I'll be charged $1300 for 2 phones. Looked for edit/cancel order: you CANNOT do it on web site, have to call them next day after 11am. Good luck reaching their customer service, I spent 50 minutes next day trying to call them, no reply, they just dump their ads into your ears. Chat said send an e-mail, I've already sent last night. Happily for me, the order was canceled as 'out of stock', regardless of the IN STOCK mark on the product. Will never return to this site. Order # 135586. After my complaint they instantly removed my account on their web site, regardless of the e-mail confirmation with psw, so now I cannot review/comment there.

SELL USED PHONES & TERRIBLE CUSTOMER SERVICE I will never purchase from MyWorldPhone again. I bought a "new" Sony Ericsson from them, and I opened it to find a contact book full of people and PHOTOS. I saw photos of their family, and of a pizza. This is ridiculous! I called MyWorldPhone, who said they would ship me a new phone. The next phone they shipped me did not have sound! My phone would not ring, only vibrate. This was ridiculous yet again, so after 30 days of 20 phone calls a day to rude representatives with thick Indian accents, I finally got my money back. This was such a Terrible ordeal, I wish it upon no one. STAY AWAY FROM THIS COMPANY!!

Situation resolved -

Looking forward to good service I've been referred to this site by a trusted source and am looking forward to quick phone unlocking for my reporting trip to India. Their website is site is colorful, intuitive and easy to use.

WORST Customer Service... wait NO Customer Service I ordered a "new" phone and when it arrived it was not actually new and the keypad didn't work. When I contacted the company I was given an e-mail address from which I received no response. I then called and was given the run around, placed on hold and just generally ignored. If they put half as much effort into selling a decent product and/or correcting errors as they do trying to avoid dealing with customer issues they'd be a model in customer service. They know that there's no recourse for online shoppers if they don't respond, and they exploit it. If I could give them a negative rating I would.