Order number 4238 Order number 4238, Apple Ultra Watch Titanium Bracelet. Product looks good and was fine for 3 months after which some links kept coming apart and I almost lost the watch. Customer services contacted and agreed to replace the product. Later email arrived saying that since 90 days had passed it was no longer covered but I could get 50% off a new bracelet. I reminded them that they have sold in the UK so their product should be covered for at least 12 months with repair/replacement option. No reply from the email and I don't expect any. A pushy business that offers all sorts of discounts if you give them good reviews but has no real customer support. Use them at your peril.

#Do shop# I’m not a NPC -

Worst Shopping Experience Ever!! Order #7287: Titanium Link Bracelet Band for Apple Watch Ultra I am extremely disappointed with both the product and service rendered by Infinity Loops concerning my recent order (#7287). My dissatisfaction chiefly arises from the absence of any response to my initial emails addressing the issues I encountered with the product. On the 4th of January 2024, upon receiving the order and within mere hours of wearing it, one of the linkages had proven excessively loose, consistently disengaging and failing to maintain its integrity despite minimal usage. Despite my endeavours to communicate these concerns to Infinity Loops, my emails dispatched on the 4th of January 2024 and the 23rd of March 2024 have remained unanswered. It is disheartening to receive solely automated responses without any genuine engagement or resolution to my concerns. I had anticipated a considerably higher standard of workmanship and resilience. Alas, Infinity Loops has fallen short of meeting these expectations, leaving me profoundly dissatisfied with both the product and the customer service encountered. In view of these issues, I urge prospective customers to exercise caution before engaging in transactions with this company. Their failure to deliver on promised standards of quality and their lack of responsiveness to customer grievances are substantial deficiencies that merit earnest consideration prior to making a purchase.

Worst shopping experience Read good things about them. Ordered a band. Took about 10 days to arrive and it was beautiful. Beautiful but defective. I'm too exhausted to even think about these guys. They are terrible. If you get your band, great. But if something goes wrong get ready to be given the run around. customer service is awful. After I sent image of defect they promised a replacement. That was 2 weeks ago or so, order was made Jan 23... Crazy. I already asked for my money back if they aren't able to send band.... They just ignored that altogether. Now It's almost a month later. And I have lost track of how many emails I sent. Three days ago I threatened to call my bank and got a message a day later saying it was sent but no tracking, no nothing. I call BS, I already fell for this 2 weeks ago when they said they were sending replacement I don't even need or want this anymore. What a headache.I can't believe how unprofessional these people are. There is a number listed in the site in Texas where you can supposedly get a hold of the owner. but that number is worthless, I've called so many times I lost count. What really pisses me off is in this past month they're sending me junk mail about how great they are and what great reviews they get. I mean if you order a watch band and you get it and it's a nice watch band that's all you have to do is to get a good review. That's the easy part, the hard part is fixing a problem after you mess it up. So I'm sure all the great reviews are from people who made the order and receive their band... big deal that's how it should work. I'm telling you I really wanted to like this company. They just not ready for prime time. If I knew then what I know now I would have paid an extra hundred dollars and ordered from some place more reliable. Update ! Almost exactly a month later. They just now send me tracking for replacement. And keep in mind it's shipped from China so give it al least 10 days. And this was after I told them at least 3 times that I don't even want or need band anymore. Very Cheeky. I feel bad for the owner of this company. The team he hired letting him down

GDPR violation Updated: Interestingly the company comments on the original post that by clicking unsubscribe on their emails I will be unsubscribed - but that is exactly what I’ve done more then a month ago. So ipso facto don’t expect this company to do what they say. Original post: I contacted the company to ask where they ship their products from as I wanted to be sure that a possible order would not be his with extra tax and customs. In the process I noticed that they offered not to include my email for future promotional purposes which I found positive. But they have sent a lot of promotional emails and even though it has been more than one month since I requested that they stop and delete my email, they keep sending promotional emails. Of course they are now on my spam list - but just be aware that the company does not respect GDPR rules for data and email administration.