recommend minideal.net "i had bought more than 5 phones from this shop for my family, i have a nice experience with them. bad luck, the last purchase was coming with a defective phone, the online service promised me send me a replace as soon as get tracking number from me, i got the replace now, i like this way, i will come again....thank you minideal"

Slow support site isn't actually I think it's a very small company because after 2 months they refund my money on PayPal. Slow support and many items they haven't in stock.

Fast shipping, terrible customer service I received a phone with a known and well documented factory defect (UleFone Be Touch 2 pressure points on the screen). When I raised this with Minideal.net within 7 days of receipt, they asked me to send photos That I did, then the line went dead. No responses. PayPal dispute, again nothing, until they responded to the PayPal escalation. I now have to wait a month to see if PayPal can arrange a refund. I requested a replacement for another phone model, not even a refund. They are not communicating AT ALL. A shame, as I had ordered 2 other phones previously and was happy. Happy that is, until I needed to use their aftersales customer service. Stay away. Too risky if you need customer support.

There is no warranty for this e-shop!? I was out to repair the phone within the warranty period, but has been requested the money on that had to wait close to half a year. The customer support say that it has the warranty expired during the repair. It could not be repaired the phone, and to replace it, this is very expensive. For need a fee will be charged if it past the warranty period during repair? For need a fee will be charged by commodity prices high? It is written "12month free repair serivce" in this website!? I was told that, if you do not pay the money, it will send back the unrepaired phone. Is this common sense of business in the world?

I bought a Huawei phone in this store… I bought a Huawei phone in this store and everything went very well. Good communication with the seller, very fast delivery, well packaged and product with a great price! It can not be better. 5 stars, no doubt!