Minideal Net

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2.75
Based on 20 Reviews

5

35.00%

4

5.00%

3

10.00%

2

0.00%

1

50.00%
About Minideal Net

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Vassilis
GR

The worst online store! I am from GREECE. I bought from that site a phone MEIZU MX4 PRO which had problem with graphics which means the gpu had problem. I communicate with them with e mail,after their request i sent videos to show that problem. They told to sent it back to CHINA to fix the problem as i did. Then they sent back to me but the problem in gpu remained. They told to sent it back for second time and that happened and 3RD TIME!!! They didnt do nothing, they didnt fix the problem and they didnt sent me new phone because it was obviously that the phone is crearly malfunction. Their behavior was unprofessional. Dont buy anything from them! They are amateurs!!!

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Milena Petrova
BG

Relatively good I bought Lenovo A916 eight months ago.(This is my second phone from this site.) Plus: Fast delivery Reasonable prices It was very well packed. Cons: I asked them to root the phone and delete all Chinese apps. They said they would. And they didn't. I asked them how to root it myself, so i can delete unnecessary apps,(a lot of them), and I am still waiting for answer. Unnecessary apps takes almost the whole RAM and practically I can't install almost anything. In the end, I regret buying it.

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Alex G
BG

Fast shipping, terrible customer service I received a phone with a known and well documented factory defect (UleFone Be Touch 2 pressure points on the screen). When I raised this with Minideal.net within 7 days of receipt, they asked me to send photos That I did, then the line went dead. No responses. PayPal dispute, again nothing, until they responded to the PayPal escalation. I now have to wait a month to see if PayPal can arrange a refund. I requested a replacement for another phone model, not even a refund. They are not communicating AT ALL. A shame, as I had ordered 2 other phones previously and was happy. Happy that is, until I needed to use their aftersales customer service. Stay away. Too risky if you need customer support.

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zakizaki
GR

EU WAREHOUSE THAT IS IN CHINA I resently but a jaiu s3 from Minideal spain warehouse but the phone was sent from china and possible i will have to pay customs and who knows what. I dont know if this is the usial way of them doing bussines i highly recomend you make sure they will sent the goods from Europe and not China they also told me it will take 2- 5 dayw and we already have 5 days and its not here

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Shige Yamaguchi
JP

There is no warranty for this e-shop!? I was out to repair the phone within the warranty period, but has been requested the money on that had to wait close to half a year. The customer support say that it has the warranty expired during the repair. It could not be repaired the phone, and to replace it, this is very expensive. For need a fee will be charged if it past the warranty period during repair? For need a fee will be charged by commodity prices high? It is written "12month free repair serivce" in this website!? I was told that, if you do not pay the money, it will send back the unrepaired phone. Is this common sense of business in the world?

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