Have sent four different emails to Nest… Have sent four different emails to Nest and never received a response. Only received part of my order. Will be requesting a chargeback if I don't receive a response or the balance of the order. Update: The balance of the order came today. Never did get a response to any of my emails. The magnetic pod stand only works if it is used to stand the unit upright. Does not work if I want to stick it to a mirror or wall; as, nothing in the middle of the unit is magnetic. Only magnetic part is on the bottom of the unit. Seems to have very weak sonic vibrations compared to other brands I have used. Have doubts about the longevity of the product. Will see what happens. Well, as predicted, I have had this about a month and it is already broken. A piece of plastic broke off where the top section screws into the section that holds the toothpaste. Now, in order for it to work, I have to use duct tape to hold the two sections together. Class act. Wasted big money on this toothbrush to get to use it a couple of weeks. Not to mention the extra brush heads and magnetic holder I bought that are now worthless. I hope my wife's unit doesn't do the same thing. Buyer beware!

Bought two one pink one blue spent $260… Bought two one pink one blue spent $260 waited 7 months, the bristles are just flappy soft rubber it’s completely useless-

Good quality -

Extremely Poor Customer Service-Indeed, No Customer Service The toothbrush is beautiful. But I ordered two and one broke. I reached out to customer service immediately and they have yet to respond. No one has even acknowledged receipt of my email. Bad customer service renders the product bad. I’m

Brought the product on kickstarter long… Brought the product on kickstarter long time ago emailed them about how I didn’t get the product which I spended hundreds on and they never replied