St. Louis customer
USResponsive customer service but… Our package came crushed and the item broken. However, when I contacted the company, they were very responsive; responses came within a few hours. After sending photos of the damaged item, the case was reviewed and I was advised to return it for a refund. I received a refund and an apology. It was frustrating to receive a broken item but I appreciate the responsiveness of the company. I’m giving 3 stars because the item was as described and authentic and the customer service was surprisingly good. They lost two stars because the packaging and delivery was subpar, not sure who to blame, and we didn’t end up with an intact dragon figure.
Karen
USStill have not received order and it’s been weeks Still have not received my order and it’s been weeks. Ordered early November and it is now December 22 and still no order.
Justin Schröder
DEGot the DC Justice Leauge Superman… Got the DC Justice Leauge Superman Action Figure, the price was good but the delivery took too long, it took 2 weeks till I got my Action Figure.
Sabrin Tariq
DEPerfect Gift😍 I ordered the Avengers 4 Endgame Thanos Infinity Gauntlet Led Flash Figurine and it was the perfect gift for my nephew!! Thank you for your services!!
Kathy Spencer
DEI ordered a Keycool 84 RGB Mechanical… I ordered a Keycool 84 RGB Mechanical Gaming Keyboard in April from this Shop. Unfortunately it took way too long due to the pandemic. And also it was not exactly what I wanted. I emailed the shop owner and it turned out that he had sent me a keyboard more valuable than what I wanted. And he said that I can keep it as gift, because they hadn’t had the exact item I wanted. And because of this gesture I gave the shop 5 stars. Because the way I see it he tried his best to make us customers happy.