Lindsey Mooney
USI have no idea what IDEA does but I had… I have no idea what IDEA does but I had a random $380 charge in my debit card. Not okay. Working on fixing it. Looks like other people have had this issue.
Jeff S
USIs Idea a scam? I would take that star away if zero had been an option. An unidentified charge for $106 appeared on my 91 year old mother's credit card. I dialed the number on the statement and got Idea. Left many messages trying to identify what the charge was for with no response. One message mentioned an email address, so I sent an exploratory email asking what the charge was (my mom has dimentia and has no clue). Got a response asking me to send a bank statement. Seems like a scam. Still no explanation. I will be contesting the charge on behalf of my mother.
Angel Weber
USI registered for the early pricing last… I regustered for the early pricing last May,2022 and i needed to cancel it due to important stuff at work. I have inform then and told me that the refund will be process 5-10 days. Its been 15 days passed and still did not able to hear anything form them. I tried to call and call and call. A sore for my ears to wait for them to pick up the phone. My fingers is sore pressing the contact number. I also sent an email to follow up but no one reply. Will you please fix your customer service.
Lori
USIDEA provides great conferences and … IDEA provides great conferences and tools for trainers. However, I feel the organization is just beginning to embrace the importance of inclusiveness and body positivity. The cover article in the February 2018 issue of Fitness Journal is a call for change, which shows that good intentions are there; but the representative artwork and imagery focus on white women in a higher weight range. Body image is an issue for people of all sizes, not just those of higher weight. Food is demonized in the image of an articulated mannequin with a glazed donut around its middle, the message being that body size is a reflection of what is eaten, which we know to be untrue. Clearly, the editors have a long way to go toward understanding the deeper meaning and implications of body image and body positivity, for trainers and clients alike.
Nancy
USI have been an IDEA member for over 30 … I have been an IDEA member for over 30 years, and I lost $784 to this "non-profit" organization as I did not use my open credit within the IDEA defined timeframe. To avoid future surprised IDEA clients/members, I’d suggest that in the future, IDEA make it very clear as to the timeline one has to spend any open credit and that if said credit is not used, the money is forfeited to IDEA (with no acknowledgment for one's income taxes). As a result, I have cancelled my group fitness, personal trainer, and business memberships, as I do not run my own business in this manner.