Update 7/7/20 I have no idea what is going on. I got an email saying my order was cancelled, though I didn’t cancel it. The website is down, the phone number is disconnected. What happened to this merchant? I don’t have a refund for the $330 I paid for a Switch. Definitely a scam. UPDATE 7/7/20. I received a refund on my credit card account for $320, which is $10 less than I paid, but at least it's a refund. I just read the company's response. The lack of communication during this entire thing is concerning. While I appreciate that they had issues with their supplier and their website provider, they needed to communicate that to their customers rather than just cancelling the orders with no explanation. Also, I'm still short $10. Overall, the experience was frustrating, but I'll raise my rating by one star.

Unable to reach anyone about refund notification I received I also received an email stating my order was cancelled and refunded. The website no longer exists and the email address provided is not a valid email. This website is a scam, do not order from them. P.S. Does anyone know how I can get my money back?? Edited: I initially stated it had been 9 days, but I was wrong. I will update if I do received the refund. However, there should be a way to contact the store and there is not. That alone is bad customer service.

If i could put 0 stars If i could put 0 stars, i would! What kinda scam is this!! Terrible customer service, no product, and a hole in my wallet.

Refund not showing up The send me an email saying that they are refunding my purchase, not even refunding the total value. I have not gotten the refund. I can't even contact them. Total scam Edit: It has been a week and still no refund

(Updated) Placed an online order for a Nintendo… Placed an online order for a Nintendo Switch on June 19th. On June 27th Gizxea notified me via text that my "order has been refunded" with no further details. I guess that's their way of explaining that they will not be sending the product I ordered. But I still have not received a refund either. UPDATE - after texting Gizxea last night, they refunded my money by the next morning.