Poor experience Told me they needed to wait for stock, then cancelled and claimed they had refunded. Stopped answering emails. Did not receive refund. Update: I have not received a refund yet, and the website is still down. I will update this if I do receive the refund. Edit July 08: It took a while, but I did receive a refund.

Refund not showing up The send me an email saying that they are refunding my purchase, not even refunding the total value. I have not gotten the refund. I can't even contact them. Total scam Edit: It has been a week and still no refund

Scam Scam. Will not ship your product. Will not answer emails. We were fortunate to have used Amazon pay so we were able to file a claim for a refund. Edited - I see Gizxea has flagged my review rather than respond to me. I sent them the requested info regarding our attempted purchase so we will see what happens. I also left a review on their Facebook a while back which they did not respond to. Seems like they would rather try to discredit people than attempt to have a conversation.

Update 7/7/20 I have no idea what is going on. I got an email saying my order was cancelled, though I didn’t cancel it. The website is down, the phone number is disconnected. What happened to this merchant? I don’t have a refund for the $330 I paid for a Switch. Definitely a scam. UPDATE 7/7/20. I received a refund on my credit card account for $320, which is $10 less than I paid, but at least it's a refund. I just read the company's response. The lack of communication during this entire thing is concerning. While I appreciate that they had issues with their supplier and their website provider, they needed to communicate that to their customers rather than just cancelling the orders with no explanation. Also, I'm still short $10. Overall, the experience was frustrating, but I'll raise my rating by one star.

If i could put 0 stars If i could put 0 stars, i would! What kinda scam is this!! Terrible customer service, no product, and a hole in my wallet.