Kathi Reichenbecher
GBI ordered a nintendo switch order was… I ordered a nintendo switch order was canceled no refund I reported them but the email comes back as not a valid address. No phone numbers listed for this company. They are scammers.they say refund in 3 business day we'll 10 days and no refund. Seems i got a reply but still no refund and to top it of my card was used to make 12 fraudulent charges odd thiswas the only place I used the card.
Shane Hancock
GB(Updated) Placed an online order for a Nintendo… Placed an online order for a Nintendo Switch on June 19th. On June 27th Gizxea notified me via text that my "order has been refunded" with no further details. I guess that's their way of explaining that they will not be sending the product I ordered. But I still have not received a refund either. UPDATE - after texting Gizxea last night, they refunded my money by the next morning.
Bob Shepard
GBPoor experience Told me they needed to wait for stock, then cancelled and claimed they had refunded. Stopped answering emails. Did not receive refund. Update: I have not received a refund yet, and the website is still down. I will update this if I do receive the refund. Edit July 08: It took a while, but I did receive a refund.
Christian Ayala
GBRefund not showing up The send me an email saying that they are refunding my purchase, not even refunding the total value. I have not gotten the refund. I can't even contact them. Total scam Edit: It has been a week and still no refund
Tara M
GBScam Scam. Will not ship your product. Will not answer emails. We were fortunate to have used Amazon pay so we were able to file a claim for a refund. Edited - I see Gizxea has flagged my review rather than respond to me. I sent them the requested info regarding our attempted purchase so we will see what happens. I also left a review on their Facebook a while back which they did not respond to. Seems like they would rather try to discredit people than attempt to have a conversation.