Kathi Reichenbecher
GBI ordered a nintendo switch order was… I ordered a nintendo switch order was canceled no refund I reported them but the email comes back as not a valid address. No phone numbers listed for this company. They are scammers.they say refund in 3 business day we'll 10 days and no refund. Seems i got a reply but still no refund and to top it of my card was used to make 12 fraudulent charges odd thiswas the only place I used the card.
Matthew Krause
GBI also got scammed I also got scammed. I was told I would be refunded, but nothing yet. It has been well past 1-3 business days. If you're reading this, gizxea, I will be filing a report and pressing charges. Edit: I just got the refund, two weeks later. Still a sh-tty way to run a business.
Bob Shepard
GBPoor experience Told me they needed to wait for stock, then cancelled and claimed they had refunded. Stopped answering emails. Did not receive refund. Update: I have not received a refund yet, and the website is still down. I will update this if I do receive the refund. Edit July 08: It took a while, but I did receive a refund.
Anna Benzing
GBUnable to reach anyone about refund notification I received I also received an email stating my order was cancelled and refunded. The website no longer exists and the email address provided is not a valid email. This website is a scam, do not order from them. P.S. Does anyone know how I can get my money back?? Edited: I initially stated it had been 9 days, but I was wrong. I will update if I do received the refund. However, there should be a way to contact the store and there is not. That alone is bad customer service.
Shane Hancock
GB(Updated) Placed an online order for a Nintendo… Placed an online order for a Nintendo Switch on June 19th. On June 27th Gizxea notified me via text that my "order has been refunded" with no further details. I guess that's their way of explaining that they will not be sending the product I ordered. But I still have not received a refund either. UPDATE - after texting Gizxea last night, they refunded my money by the next morning.