GizXea

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1.15
Based on 13 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.38%

1

84.62%
About GizXea

Shop GizXea for the latest electronics, cell phones, mobile phones, smartphones, laptop computers, tablets, desktop computers, computer parts, video games, headphones, headset, electric vehicle parts, ev accessories, and more – Always top customer service experience.

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Alexander Place
GB

Likely a SCAM SITE Order canceled on its own, no refund, no product. Site is a trap. Switch consoles return to endangered species list again...ugh. I wanted a Nintendo switch, you cancelled it, eat me.

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Nic L
GB

It's a scam It's a scam. I ordered a switch, they billed me, then 10 days later canceled my order and did not refund me. Email contact they provided me was a fake email, did not receive a refund.

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Bob Shepard
GB

Poor experience Told me they needed to wait for stock, then cancelled and claimed they had refunded. Stopped answering emails. Did not receive refund. Update: I have not received a refund yet, and the website is still down. I will update this if I do receive the refund. Edit July 08: It took a while, but I did receive a refund.

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Shane Hancock
GB

(Updated) Placed an online order for a Nintendo… Placed an online order for a Nintendo Switch on June 19th. On June 27th Gizxea notified me via text that my "order has been refunded" with no further details. I guess that's their way of explaining that they will not be sending the product I ordered. But I still have not received a refund either. UPDATE - after texting Gizxea last night, they refunded my money by the next morning.

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Justice Plus
GB

Update 7/7/20 I have no idea what is going on. I got an email saying my order was cancelled, though I didn’t cancel it. The website is down, the phone number is disconnected. What happened to this merchant? I don’t have a refund for the $330 I paid for a Switch. Definitely a scam. UPDATE 7/7/20. I received a refund on my credit card account for $320, which is $10 less than I paid, but at least it's a refund. I just read the company's response. The lack of communication during this entire thing is concerning. While I appreciate that they had issues with their supplier and their website provider, they needed to communicate that to their customers rather than just cancelling the orders with no explanation. Also, I'm still short $10. Overall, the experience was frustrating, but I'll raise my rating by one star.

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