
Consumer
GBNo technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!

Jamil Hassan
PKBest app for chatting and video call… Best app for chatting and video call audio call and for WhatsApp group best social app

Ruthie Abigail Briggs
GBWhatsApp email support is awful I tried emailing them about an issue whilst moving data from my old phone to my new one and the bot that sends emails just goes round in circles with you, not offering any actual support and solutions to the problem. Very frustrating. Don't bother.

Hal
GBBAD UPDATE. Will be deleting. Love it for daily interaction, I’m now however put off from using it… WhatsApp you were unique in your own way? After the update they have copied Snapchat in terms of watching people’s status updates. You could previously even see what was posted without opening on iPhone and you can no longer do that. 0 stars I will be deleting absolutely awful !! Moreover it was easy use for my elderly mum why complicate and change things !!!!

Zak Khan
GBMy account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc