WackyDot

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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About WackyDot

We work hard to make our customers happy, by providing low prices and excellent service.

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William Lunn
US

Probably some of the poorest… Probably some of the poorest communication I've ever encountered. Still trying to locate my package ordered 10 days ago. I'll never do business with this place again. I can't seem to contact anybody for help, or nobody will contact me back.

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Jeffrey P
NL

Really Wack indeed I've ordered pants for a very large amount of money. First of all I was promised a message when it was delivered. I've waited longer than the promised days and still no message. Some days and unanswered emails further, they finally told me the product was on it's way. It arrived in a plastic bag from China. While opening the bag I was shocked of the quality of it. It was so cheap! Totally not looking like the pants on the pictured shown in the shop. I've messaged Wackytee that I would send this back and want a refund. Ofcourse they haven't answered yet. But the pants is allready on it's way back to them since 16 november. I know it wil arrive one of these days. I'm still waiting for an answer and want my money back.

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Peter K.
LV

Poor customer service / cheats 2 September 2015 I ordered an ipadcase as a present. After a while I received the wrong case. Could hapen to everyone, so I contacted Whackydot. "No problem, we send the right case". However, at the end of November, no case. I contacted Sam fromcustomer service, who wrote the case would arrive soon. I contacted him again on 2 December and 14 December. No case and no reply! I feel Whackydot is a cheat or at least a lousy shop. Do not buy here, cause theybdo not care about their customers or a good sale!!

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SD
DK

Support lovede ombytning for måneder siden, men svarer ikke længere på email Where is the replacement, you have kindly promised me months ago? Recap: Wackydot wronlgy did send me a chineese-language/speaking version of handsfree headset back in october/november 2014 (should have been EU/UK-english ver. of course)... In november 2014 you promised to replace the headset and have also managed to send a refurbished (BT500V) replacement (arrived late january 2015). Good - but unfortunately the replacement is defect and can not charge :( You agreed on febuary 23'rd to come up with another solution - and i politely propsed to perhaps partly finance a new replacement in the form of a Jabra Storm (English version). We agreed on this (and you also promised to send a return-envelope for the defect head-set) back in feb./march. That was a fine agreement :) But as of today (over ½ a year after the original purchase) NOTHING HAS HAPPENED!!! Before i issued this (renewed) case regarding your business on relevant sites (social media etc.) i have numerous times written you by email and on FB in the hope, that there has been a (one more) mistake, and that we can now find a quick solution- and that is still my hope despite the depressing state of affairs? Regards Den oprindelige anmeldelse (én stjerne): Fandt et mobil headset i en prisknuser til 287. Linkes til en hjemmeside med både dansk og engelsk tekst i navigation/indhold - og referencer til de skandinaviske postvæsener på fragtsiden. Køber produktet og får et meget rimeligt fragt-estimat på kr. 12. Ingen steder bliver jeg dog gjort opmærksom på, at forsendelsen kommer fra Kina/Hong Kong. Men det gør den, og det giver både told, faktura og moms-tillæg på over trehundrede kroner oveni (told og mons + fakturagebyr, da varen koster over kr. 80). På den måde forties det også, at en evt. returforsendelse ofte ikke kan betale sig (og ikke for mig) DET ER SVINDEL AT SKJULE/FORTIE KINA/HONG KONG ADRESSE!!! ØV!

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Rachel Roth
US

Bad Service My product never arrived and they asked me to place a USPS claim, which I did. I supplied them with the claim number and was told I would get a replacement. I never received a replacement. I emailed them a couple of times and no response. I then emailed them to just give me a refund and still no response. It is now a year. I think at this point I will just place a claim with the credit card company.

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