Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!
DebbieT
GBI am looking for a compatible hub for new 2023 Mac mini m2 I am looking for a compatible hub for a new Mac mini m2 2023 and struggling to find one compatible. I have contacted Belkin support twice, first time he just sent me a link back to the hub section, no advice. Today I went into chat and again a link was received for a specific hub but it still didn’t state compatibility with the new 2023 model. Eventually she told me at the moment there wasn’t one for the 2023 model. Shan’t be buying a Belkin even if there was one.
Andrzej Brudecki
GBBelkin poor customer service Apple Store decided to change my speaker but because found faulty in warranty period they decided to change free of charge plus they changed screen protector for free with warranty from Balkin. When my screen unstick bobble inside on the left corner they refused to change as no enough evidence.£35 screen and they just washed hands. Poor customer service waiting for answer weeks more than month.Do not buy product from them as they not trustworthy company.
L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!