Do not trust this moving broker to secure a qualified moving company to handle your move On Oct 2 was contacted by Andrew Garcia to facilitate our move from AZ to TN and gave him a $4957.16 deposit check which he requested to secure our move Nov 1-2. I started asking Oct 7 who the moving company would be picking up and transporting our furniture etc. and stressed to them the nightmare our daughter was going through with S & M Relo based out of Ohio (google this nightmare company, tv investigations on them etc)who had picked up their furniture etc. and still to this day they are without beds including the baby’s crib all missing, along with other missing and broken items. Along with jacking up the cost to double. She used a different broker. Was assured by Miranda in customer service as well as Andrew Garcia and Jack O’Brian operations manager I would have a smooth move and quality assurance would reach out with the moving company as it got closer. On Oct 28 I was going over final inventory with Nick Lane at All Mighty and again asked who was coming, was put on hold and he then told me it was S & M Relo that was handling our move. Was beyond upset and they told me they were the best available. Felt trapped as our house was closing and we needed to vacate. Got off the phone and scrambled to find another mover on my own. On Oct 30 after the moving company left our house after going over our inventory and we had secured them to do our move, I called Miranda to cancel and emailed her links to S & M Relo investigation tv interviews etc. Miranda agreed to refunding us our deposit less 20% we agreed to pay for any work they had done. But no way were we going to hitch our wagon to that nightmare moving company. She said she would call me back just needed to work out how they would repay me. When she did not call back I called her. She then said she talked to Adam Green (dispatcher) and he said No Refund because of short notice in cancelling. Tough to cancel sooner when they do not disclose who will be actually handling your move. Also they never even told S&M Relo the move was cancelled. They called me evening of Nov 1 to tell me what time they were planning on coming Nov 2…shows how much respect All Mighty Relocation have for the companies they use. Also when I tried to call Andrew Garcia, his phone # was answered by a Andrew who then tried to tell me he was not Andrew Garcia, that guy was fired or something he said. No one in management or in charge will talk to you. Don’t be swindled or taken advantage of. You can find your own movers without a broker

DO NOT BOOK WITH THIS COMPANY!!!! DO NOT BOOK WITH THIS COMPANY!!!!! This was the absolute WORST experience I could’ve had with any moving company. I moved across country from Nebraska to Florida with my family back in December and had our things in storage until May when we found a home. It took a month for me to get my things, my contract was not at all written how we discussed and was REREAD to me. Booking was soooo easy because this company was just trying to take my money. I was trusting that the manager, Colton (who I have tried to reach out to MANY MANY times, via phone, email, call back, left a voicemail — everything) was doing everything and helping with what was in my best interest however my dates were wrong on the paper: put down Friday/Saturday when we specifically talked about Saturday and Sunday bc it’s when we’d be in town and when I called about that confusion 6 days prior to getting my things picked up, he was never available for an entire week so I had to pay over $100 to expedite my storage key to the ONLY person I have left in NE and inconvenience HER to be there when the movers got there since I wouldn’t be there until late Saturday. Then for storage size: we specifically talked about my storage unit being 5x5 which is 500 cubic feet therefore the movers added an ADDITIONAL $2100 to my costs which is unacceptable and overall well over what I would have paid on a uhaul. Because “300 cubic feet is what was in the contract” And they need to “box the things that weren’t in boxes” but half the boxes I “paid additional” for just had MY BOXES INSIDE THEIR BOXES. when I called to discuss the costs, I couldn’t get ahold of anyone for over a week. When I finally got ahold of Colton he told me he was out of the office and he would call me the following day at 10:30am….. 3 weeks ago and STILL haven’t received that call. On top of all these inconveniences, it took us 4 weeks to get our things. They explained the 11/10 rule for drivers being on the road and then resting but not that my stuff would be SITTING AT A WAREHOUSE for 3 weeks just waiting for ANOTHER truck to pick it up. Horrifying experience, my things came broken, ALLL my plates and cups were all SHATTERED like crystals. Best part was when I got a call from the “owner” i was told they could refund me $500 ….. that is a LAUGHABLE amount that’s almost $200 less than what I paid for the DEPOSIT ALONE. I spent WELL over $500, being a single mother, buying things for my home so my children can have a HOME while we waited WEEKS for their beds, rest of their clothes, etc. Ridiculous. I need a FULL refund because of how incompetent, unprofessional, lack of care for their customers they have….. and no one in that company seems to be available to take my calls anymore because they don’t want to give me my money back.

I appreciate their efforts very much. Albert and his team packed one day and loaded the next. They worked quickly and carefully to make a big job relatively painless. I appreciate their efforts very much.

Should have just done it ourselves On 11/23/2021, our movers came to begin to pack our things. A few days before then, the company had called to confirm our inventory, which were standard sized boxes from Home Depot. Inside our apartment, the movers were not wearing a mask, which is against the company protocol, and informed us that they would need more money than we were quoted, because they thought we would go over space. When booking this company, we were assured that they would take apart our furniture, carefully pack everything, and reassemble upon drop-off. The movers did not even attempt to take apart any of our furniture and were attempting to leave the site as we were trying to call the company to resolve. The company said that it would, in fact, be approximately $2,000 more dollars to move our things and furniture, due at that moment, before any further work was done. After filling our boxes in the truck, we were told there was room for one piece of furniture. Later, after the movers had left and we called the company to try to resolve the issue further, we were told everything is at the discretion of the foreman and that, while they understood our frustration, there was nothing they were willing to do to resolve the issue without incurring the additional cost, despite the lack of effort to take anything apart, which they said their movers usually don't just not try to take things apart. We now have no furniture when we move and will need to re-purchase furniture for our new living space. This company drastically underestimated our space, then used a situation where we had no other options for moving to try to charge us more money. We had all assurances that we were going to be under-space because we estimated our packing high, which we disclosed during the booking, and that if anything we would be owed a refund for space not used. This business practice is shameful and predatory, especially from a company with a B+ BBB rating and 4+ stars on google.

Horrible company ,please do your… Horrible company ,please do your research before giving any company such a large amount of money . My mother gave a 2,000 dollar deposit . To be moved from Michigan to Florida ,and has now changed her mind and they will not return her money . We were told it in the contract which they cannot produce and we have asked for it several times . Total scam, also the physical address does not exist . We actually drove down to Boca to see if we could talk to someone in person, it’s a parking lot where they are supposedly located.