Lack of quality control and shoddy refurbished Mac products I do not recommend purchasing Mac products from this reseller. I purchase a MacBook Pro 2019 six months ago and already had to deal with three major software and hardware issues. When the laptop was delivered, it would not turn on because Quality Macs forgot to properly reboot and reconfigure the computer. As a result, I had to spend several hours on the phone with Quality Macs figuring out how to do the reboot which they were supposed to have completed on my behalf. Then, when I sought to update the iOS software on the laptop, I got locked out because the computer belonged to a company which installed access security locks, and which came back after the software install was complete. Once again, I had to spend several hours with Quality Macs figuring out how to disable the security lock. Finally, several months ago, my laptop started draining battery like crazy, and would die after one hour of use; in addition, it would randomly turn off, deleting all of the work which I had not saved. When I contacted Quality Macs once more, the representative who I spoke with made a host of excuses as to why it was not their fault, but the fault of the new software, and that how it was not their problem. Today, I hooked my laptop up and attempted to turn it on, only to discover that it was completely dead. I will have to lose priceless time and money going to a repair shop in my area who will hopefully be able to fix the junk which I had purchased from “Quality” Macs. Each time that I spoke with Quality Macs I had the impression that they belittled my concerns, refused to take accountability for their f$$k ups, and acted like I was bothering them rather than proactively trying to help. I don’t think they’ve changed their computer reseller providers, and I wouldn’t be surprised if this issue continues to persist.

Excellence What the Customer sees is what the Customer gets. "E" was a gracious and patient Staff member, and he knows his hardware. I feel like I wasted his time because I reviewed all of the machines online first. I like the documented 'scratch and dent' situations, as these are like refurbished cars which are really new only once. But, I can't tell this machine was previously owned. I'm extremely satisfied.

Effortless Excellence: A Five-Star iPad Experience with Quality Macs Quality Macs once again delivered exceptional service with my recent iPad purchase. The team was super friendly and made the entire process effortless. From selecting the right model to the smooth checkout experience, they exceeded my expectations. I highly recommend Quality Macs for reliable Apple products and stellar customer service. Five stars, no question!

Love it here! We love this place and wouldn’t buy a computer anywhere else (have purchased 3 over the years)! Enzo was friendly and so very knowledgeable; helped us pick a laptop that is perfect for me and listened to my questions very patiently! It’s SO much more affordable here than purchasing a new laptop and it works perfectly! I recommend them without reservation!

Shoes for these crews of hard workers, Thanks 🙏 Fantastic service from everyone working there, they all know their macs. Would I go back? Absolutely, do they sell great condition items? Absolutely, I’m extremely picky about where I get and purchase A refurbished item. These products are top notch, thoroughly diagnosed, examined, cleaned and as good as any floor model that you would find in Apple store.