I am a long-time customer and fan of Quality… I am a long-time customer and fan of Quality Macs, and I have to say that every interaction with their team is wonderfully professional, extremely knowledgeable, and enjoyable. They are my absolute "go-to" for any new Mac product I want to purchase. I have purchased iPads, Apple Watches, Laptops, and keyboards, they are simply an amazing resource!

Lack of quality control and shoddy refurbished Mac products I do not recommend purchasing Mac products from this reseller. I purchase a MacBook Pro 2019 six months ago and already had to deal with three major software and hardware issues. When the laptop was delivered, it would not turn on because Quality Macs forgot to properly reboot and reconfigure the computer. As a result, I had to spend several hours on the phone with Quality Macs figuring out how to do the reboot which they were supposed to have completed on my behalf. Then, when I sought to update the iOS software on the laptop, I got locked out because the computer belonged to a company which installed access security locks, and which came back after the software install was complete. Once again, I had to spend several hours with Quality Macs figuring out how to disable the security lock. Finally, several months ago, my laptop started draining battery like crazy, and would die after one hour of use; in addition, it would randomly turn off, deleting all of the work which I had not saved. When I contacted Quality Macs once more, the representative who I spoke with made a host of excuses as to why it was not their fault, but the fault of the new software, and that how it was not their problem. Today, I hooked my laptop up and attempted to turn it on, only to discover that it was completely dead. I will have to lose priceless time and money going to a repair shop in my area who will hopefully be able to fix the junk which I had purchased from “Quality” Macs. Each time that I spoke with Quality Macs I had the impression that they belittled my concerns, refused to take accountability for their f$$k ups, and acted like I was bothering them rather than proactively trying to help. I don’t think they’ve changed their computer reseller providers, and I wouldn’t be surprised if this issue continues to persist.

This is the second higher-end iMac I’ve… This is the second higher-end iMac I’ve purchased from Quality Macs. The first was a five year old iMac bought in 2015, and this one is also five years old. Both iMacs look and function like brand-new and shipped with the latest macOS when I received them. The first iMac which is now 12 years old still runs like a top even after extensive business and personal use, and the included HDD, SSD and internal DVD drives as shipped are still functioning fine. I believe because Macintosh hardware in general is built to last, and that Quality Macs sells well-inspected exceptional Macs, buying a Mac from Quality Macs that is 2 to 5 years old is a great way to get a lot of bang for your computer buck. Knowledgeable responses to questions and quick shipping, too. Highly recommended!

13" MacBook Pro -satisfies! this was only my second computer. I had previously had a 17" MacBook Pro.the 13" fits my uses with much more agility, plus the repair shop guy said the 13"s held up better than the 17"s and the 15"s. so far so good, also I did not want the super thin keyboard (newer models), and the multifunctional touch-screens (newer models) they were way past my comfort /skill levels. so, all told my 2015 fills my bill exactly. thank you

I've purchased Mac products exclusively… I've purchased Mac products exclusively at Quality Macs for years. Recently bought both a late-model MacBook Pro and an iMac. Very satisfied, they provide an accurate and detailed description on-line and items I've purchased in the past have worked perfectly.