Used laptop Took a while to get my laptop, but it is in near new condition... Very satisfied... Would recommend.

Professional noteworthy attitude I wish to take the time to let you know that Brian, the Tough Outlet Sales Representative for order #13751, provided excellent service. His professionalism was noteworthy. Brian is your Tough Outlet Sales Representative for the Southern California Branch. Thank you.

I chose your firm because of the very… I chose your firm because of the very good website layout & the ability to build it exactly like I need it. Also "Brian Moore" Head of Marketing was so kind & helpful on solving a small issue. Kudos to everyone @ Tough Outlet for great customer service !!!

When ? I placed my order on Tuesday 12/20 . An order # was generated and my card was charged. I paid for expedited shipping to get the product during the holidays.. It is now Friday afternoon on Christmas eve and the order is still noted as "awaiting fulfillment". I have made several unsuccessful attempts to contact the company via phone and chat. Basically, the company has given no indication on when the order will be fulfilled. Neither the phone message nor the online ordering information indicates holiday hours. I understand delays. However, this company must recognize the need to inform customers of such PRIOR to accepting payment and particularly when accepting payment for expedited service. In general, I'm am very disappointed primarily due to Tough Outlet's failure to timely inform and the elimination of my ability to make alternate arrangements.

Brian Moore was very responsive and… Brian Moore was very responsive and clarified where the battery is versus the hard drive on my CF-53,