Excellent service! Been a member with Easynews for longer than I can remember and have always been satisfied. Long retention times and fast download speeds means it's easy to access the content I'm looking for. The VPN add-on is also super useful for helping to maintain my online privacy and security.

I have been a customer for 20 years + I have been a customer for 20 years + Amazing service.

Billing sucks, lots of copyrighted stuff, web content is mostly porn To begin with, their billing system is really bad. I had to email support multiple times to get it right, and their system asks you questions to verify your identity that it should not be asking. Their emails claim to "help you find content" but what they are really saying is that they have a lot of copyrighted content on their servers and they want to help you download it. I really wasn't prepared for just how much of it there is. A ton of porn. I guess since I usually use usenet for nntp stuff, the web browser they have that lets you stream this stuff was an eye opener for me. Edit: as you can see, they sent a canned response asking to help, but unless they are going to change that all their old content is just low quality porn, I am not sure what they can do.

I'm not sure I've ever had problems with the service… I'm not sure I've ever had problems with the service. The help documentation isn't great and in the past I just had to google and try to figure things out on my own. Some of the help docs/pages won't load or say it's a bad URL. I have emailed support once or twice and received a response within a day. I love the fact that Easy News gives you access to an unlimited VPN account for several concurrent devices.

Trust and quality I have been an Easynews customer for over 15 years and have never had a single complaint... Trust and quality have always been a constant.