The headphone charger no work… no help… The charger doesn’t work with headphones, on any headphones.. customer service was nice and I sent photos and videos as requested, no resolution,.. just more questions.. and emails asking to review the service I received.

Incomplete Customer Service My experience wasn’t great. I received an item that fit poorly, and while their customer support was initially quick to respond, they failed to properly process the return/refund and I had to make multiple requests to get it sorted.

You have two very similar products You have two very similar products. Unfortunately I first saw the one that sounded like one I saw in a review. The other one is the one I really wanted, but did not initially see on your web page. Since they are so similar I wish I had seen them both before I ordered. Ironically the one I wanted and would have purchased cost more, so your product placement failed us both.

I got what I ordered. I got what I ordered. Why do you guys want a survey for every order you receive? Why not just ask for feedback on Negative experiences? This is the last time I participate in your surveys!

Top class customer service Top class customer service. The shipment was lost twice and yet they shipped me a new one. Great product too and I will be buying additional products plus referring them to anybody interested in similar items.