JOURNEY OFFICIAL

39899 Balentine Drive, 94560, Newark, United States
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4.30
Based on 20 Reviews

5

70.00%

4

5.00%

3

15.00%

2

5.00%

1

5.00%
About JOURNEY OFFICIAL

Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.

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Birdie VP
GB

Top class customer service Top class customer service. The shipment was lost twice and yet they shipped me a new one. Great product too and I will be buying additional products plus referring them to anybody interested in similar items.

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Hope
GB

Company That Cares About Their Customers The 1st wallet I received didn’t work as it should. I reached out to the company and they sent out a replacement right away and I still haven’t received it, I contacted them again and after they did a search to find it the sent another replacement and I am happy to say I received it and it worked right away. This is a great company as far as I’m concerned and definitely would recommend their wallet.

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Steve R
GB

I got what I ordered. I got what I ordered. Why do you guys want a survey for every order you receive? Why not just ask for feedback on Negative experiences? This is the last time I participate in your surveys!

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Susan Gibbons
GB

Slow charging The charging is sometimes incredibly slow both on my Apple Watch and IPhone. I love the concept of a 3 in 1 charger, but I can get up in the morning and my phone is at 50%.

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David Swinehart
GB

Incomplete Customer Service My experience wasn’t great. I received an item that fit poorly, and while their customer support was initially quick to respond, they failed to properly process the return/refund and I had to make multiple requests to get it sorted.

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