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Trustify360 - Default Title

JOURNEY OFFICIAL

39899 Balentine Drive, 94560, Newark, United States

http://journeyofficial.com

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4.30

Based on 20 Reviews

70.00%

5.00%

15.00%

5.00%

About JOURNEY OFFICIAL

Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.

Contact Info

http://journeyofficial.com
39899 Balentine Drive, 94560, Newark, United States
[email protected]

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Incomplete Customer Service My experience wasn’t great. I received an item that fit poorly, and while their customer support was initially quick to respond, they failed to properly process the return/refund and I had to make multiple requests to get it sorted.

Slow charging The charging is sometimes incredibly slow both on my Apple Watch and IPhone. I love the concept of a 3 in 1 charger, but I can get up in the morning and my phone is at 50%.

The headphone charger no work… no help… The charger doesn’t work with headphones, on any headphones.. customer service was nice and I sent photos and videos as requested, no resolution,.. just more questions.. and emails asking to review the service I received.

Great customer service Great customer service. Had a little problem and they took care of it.

So awesome So awesome, with the 4-1 I carry one less thing in my bag (a combo MagSafe charger) and everything is more compact. Get a ton of compliments too!

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JOURNEY OFFICIAL

http://journeyofficial.com

About JOURNEY OFFICIAL

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Contact Info

David Swinehart

Susan Gibbons

Thomas

Sergio Padillla

Kaden Moore