Incomplete Customer Service My experience wasn’t great. I received an item that fit poorly, and while their customer support was initially quick to respond, they failed to properly process the return/refund and I had to make multiple requests to get it sorted.

One Month Usage Review - Very Helpful I’ve been using Journey’s newer iPhone wallet/stand for the last few weeks. I give it a full 5-Stars! The magnetic seal between the phone and wallet is extremely strong. It’s never broken free of my phone even when I’ve dropped it! The wallet comfortably holds five of my most used cards including my DL. They have a notch at the bottom of the wallet which is used to push the cards out of the external card portion. Very smart addition. I also find the “stand portion” exceptionally helpful in both portrait and landscape mode. Makes watching video on the phone very nice! The wallet appears to be made from durable leather or a simulated leather. No matter which, the wallet never scratch’s! Never! It looks the same as the day I removed it from the box over a month ago! A good buy for anyone looking for a traceable MagSafe wallet/stand!

Strong product line up and fantastic… Strong product line up and fantastic customer service. Very responsive and customer friendly. Very pleased with every touch point with Journey.

Unfortunately the product we ordered… Unfortunately the product we ordered was just not what we needed. Their returns process and customer service were excellent. The product was delivered quickly and was exactly as advertised. It just wasn't what we needed.

The headphone charger no work… no help… The charger doesn’t work with headphones, on any headphones.. customer service was nice and I sent photos and videos as requested, no resolution,.. just more questions.. and emails asking to review the service I received.