this app is just a scam stay clear … this app is just a scam says I have 25 minutes to call my country but calling time was ended in 13 minutes what a rip off stay well clear

Avoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.

AVOID AVOID I should have checked the reviews before signing up they rope you in with free 7 day trial promising unlimited free calls for 7 days, of course you have to put your credit card info, then when you actually try to call, nothing happens , you need to add money, fine, £2.50, not going to break a bank, then to actually make a call you have to download the app, fine, but then the balance that I paid for, does not show up in the app. The it tells you activate your free period for unlimited calls, done - activated, still cant make any calls , they ask you for more money. At that point I requested to cancel and refund , deleted my card info, as there is no way to cancel the monthly membership, submitted request to cancel and refund all i am getting right now is empty response emails which are essentially my own emails being forwarded to me i suspect it is a bot £2.50 is not much by any stretch, but it is extremely annoying when they take you for a fool and it is just daylight robbery how many people paid £2.50 and gave up chasing the refund, it will all add up for a nice little backburner earner for Rebtel

Horrible experience and worst customer care with Rebtel. I had a very bad experience with Rebtel and it's customer services. They took unauthorized payments from my credit card and refused to refund my money and tried several attempts to make them understand to resolve the issue but they didn't supported. Their customer service is completely unhelpful and has left me feeling angry and frustrated. I strongly advise others to avoid using their services. They have shown no concern for their customers and have shown themselves to be an untrustworthy company. Also, request to everyone to delete their saved cards in this app, they will deduct your money without your consent.

Rebtel It is not clear what the customer, me, is subscribed for. Exactly what. And for how long. I unsubscribed a subsription, but there was another one still going on. The quality of calls and connections is very good.