Services Completely Satisfied with the quick response from their team hence changing my rating here. Pls see previous feedback below. Previous comments: Poor services. Surprised at the way support team responded to the query. Never going to recommend anyone to use Rebtel. Do you have any escalation contact or a number?

This seemed like a great idea to begin… This seemed like a great idea to begin with. I tried it for free, then signed up for a month, then upgraded to the cheaper 180-day package. Then the trouble started, I was paying more than I should and suddenly half of the calls weren't getting through. The support team were great to begin with - refunds and advice but when their system decided it could not see my phone's ID and there seemed no good reason for that, the support came to an end. Now I'm cancelling and moving to Skype

Horrible experience and worst customer care with Rebtel. I had a very bad experience with Rebtel and it's customer services. They took unauthorized payments from my credit card and refused to refund my money and tried several attempts to make them understand to resolve the issue but they didn't supported. Their customer service is completely unhelpful and has left me feeling angry and frustrated. I strongly advise others to avoid using their services. They have shown no concern for their customers and have shown themselves to be an untrustworthy company. Also, request to everyone to delete their saved cards in this app, they will deduct your money without your consent.

I am so happy that a friend mentioned… I am so happy that a friend mentioned this app. We have family emergency, the other party cannot use the Internet or her mobile phone. With £9/month I can call her without worrying about my phone bill.

Very user friendly Reliable and… Very user friendly Reliable and efficient