This seemed like a great idea to begin… This seemed like a great idea to begin with. I tried it for free, then signed up for a month, then upgraded to the cheaper 180-day package. Then the trouble started, I was paying more than I should and suddenly half of the calls weren't getting through. The support team were great to begin with - refunds and advice but when their system decided it could not see my phone's ID and there seemed no good reason for that, the support came to an end. Now I'm cancelling and moving to Skype

I am so happy that a friend mentioned… I am so happy that a friend mentioned this app. We have family emergency, the other party cannot use the Internet or her mobile phone. With £9/month I can call her without worrying about my phone bill.

Avoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.

Rebtel It is not clear what the customer, me, is subscribed for. Exactly what. And for how long. I unsubscribed a subsription, but there was another one still going on. The quality of calls and connections is very good.

Horrible experience and worst customer care with Rebtel. I had a very bad experience with Rebtel and it's customer services. They took unauthorized payments from my credit card and refused to refund my money and tried several attempts to make them understand to resolve the issue but they didn't supported. Their customer service is completely unhelpful and has left me feeling angry and frustrated. I strongly advise others to avoid using their services. They have shown no concern for their customers and have shown themselves to be an untrustworthy company. Also, request to everyone to delete their saved cards in this app, they will deduct your money without your consent.