st Telecommunication
CAIt exceeds my expectations My service provider in Canada doesn’t have the option to call certain countries like Dubai in the UAE so I used Rebtel and found it perfect and exceeds my expectations. It’s not only very cheap but it’s also very clear, readable and very easy to use. Love it and will keep using it.
DANISH Ansari
SAHorrible experience and worst customer care with Rebtel. I had a very bad experience with Rebtel and it's customer services. They took unauthorized payments from my credit card and refused to refund my money and tried several attempts to make them understand to resolve the issue but they didn't supported. Their customer service is completely unhelpful and has left me feeling angry and frustrated. I strongly advise others to avoid using their services. They have shown no concern for their customers and have shown themselves to be an untrustworthy company. Also, request to everyone to delete their saved cards in this app, they will deduct your money without your consent.
Godfrey
GBAvoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.
Zubeyr Farah Gindhe
TRI was pleasantly surprised by the… I was pleasantly surprised by the capabilities of this app. It exceeded my expectations in terms of its ability to facilitate affordable calls worldwide. I wholeheartedly endorse this service and believe it to be of great value. Thank you, Rebtel, for providing such exceptional service.
YRRA
MXeverything went wrong everything went wrong, they charged me for a recharge that never arrived, they responded blaming another company with which I did not deal, and in the end I had to pay another company for the recharge, do not use this company, I'm not lying, you can check that I made the transaction and it never arrived, transaction ID 131334999, operator transaction ID 666857392