everything went wrong everything went wrong, they charged me for a recharge that never arrived, they responded blaming another company with which I did not deal, and in the end I had to pay another company for the recharge, do not use this company, I'm not lying, you can check that I made the transaction and it never arrived, transaction ID 131334999, operator transaction ID 666857392

Avoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.

This is a great way to make calls to… This is a great way to make calls to mobiles abroad. I pay the monthly fee, which includes unlimited calls. I phone family in Australia regularly and this works reliably. So glad I found Rebtel, a cheap way to call mobile to mobile abroad.

Rebtel It is not clear what the customer, me, is subscribed for. Exactly what. And for how long. I unsubscribed a subsription, but there was another one still going on. The quality of calls and connections is very good.

Services Completely Satisfied with the quick response from their team hence changing my rating here. Pls see previous feedback below. Previous comments: Poor services. Surprised at the way support team responded to the query. Never going to recommend anyone to use Rebtel. Do you have any escalation contact or a number?