Services Completely Satisfied with the quick response from their team hence changing my rating here. Pls see previous feedback below. Previous comments: Poor services. Surprised at the way support team responded to the query. Never going to recommend anyone to use Rebtel. Do you have any escalation contact or a number?

Avoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.

My Experience with Rebtel NetworkRebtel services is second to none Rebtel services is second to none, it’s voice quality when it comes to transmission is superb with zero obstruction when communicating with loved ones, coupled with their very low call charges to your selected country, connecting with family and friends worldwide has never been so easier, most convenient and affordable, hence, I would want you to subscribe to Rebtel network and you won’t regret it. I would always give them many stars. Sunny Ogudu

I have used and still using Rebtel I have used and still using Rebtel. They have really improved in last two years. I wish they can be more generous with their package or airtime, especially for those who have been using their platform for a long time. It's a great network

This is a great way to make calls to… This is a great way to make calls to mobiles abroad. I pay the monthly fee, which includes unlimited calls. I phone family in Australia regularly and this works reliably. So glad I found Rebtel, a cheap way to call mobile to mobile abroad.