Services Completely Satisfied with the quick response from their team hence changing my rating here. Pls see previous feedback below. Previous comments: Poor services. Surprised at the way support team responded to the query. Never going to recommend anyone to use Rebtel. Do you have any escalation contact or a number?

Easy to use and efficient -

AVOID AVOID I should have checked the reviews before signing up they rope you in with free 7 day trial promising unlimited free calls for 7 days, of course you have to put your credit card info, then when you actually try to call, nothing happens , you need to add money, fine, £2.50, not going to break a bank, then to actually make a call you have to download the app, fine, but then the balance that I paid for, does not show up in the app. The it tells you activate your free period for unlimited calls, done - activated, still cant make any calls , they ask you for more money. At that point I requested to cancel and refund , deleted my card info, as there is no way to cancel the monthly membership, submitted request to cancel and refund all i am getting right now is empty response emails which are essentially my own emails being forwarded to me i suspect it is a bot £2.50 is not much by any stretch, but it is extremely annoying when they take you for a fool and it is just daylight robbery how many people paid £2.50 and gave up chasing the refund, it will all add up for a nice little backburner earner for Rebtel

everything went wrong everything went wrong, they charged me for a recharge that never arrived, they responded blaming another company with which I did not deal, and in the end I had to pay another company for the recharge, do not use this company, I'm not lying, you can check that I made the transaction and it never arrived, transaction ID 131334999, operator transaction ID 666857392

I was pleasantly surprised by the… I was pleasantly surprised by the capabilities of this app. It exceeded my expectations in terms of its ability to facilitate affordable calls worldwide. I wholeheartedly endorse this service and believe it to be of great value. Thank you, Rebtel, for providing such exceptional service.