D N
GBGreat using Rebtel for international… Great using Rebtel for international calls. Have been using Tesco International Calling Service for 12 years but this has been rubbish over the last 3 years. Found Rebtel to tick all my boxes, buying international topup for my family, user friendly to register, setup app, and syncing to use with my mobile. I have found my Tesco replacement. I fully recommend Rebtel.
Agudosi Chidi
GBEasy to use and efficient -
DANISH Ansari
SAHorrible experience and worst customer care with Rebtel. I had a very bad experience with Rebtel and it's customer services. They took unauthorized payments from my credit card and refused to refund my money and tried several attempts to make them understand to resolve the issue but they didn't supported. Their customer service is completely unhelpful and has left me feeling angry and frustrated. I strongly advise others to avoid using their services. They have shown no concern for their customers and have shown themselves to be an untrustworthy company. Also, request to everyone to delete their saved cards in this app, they will deduct your money without your consent.
Godfrey
GBAvoid like a plague!! Avoid like a plague!!! I wonder where humanity went in this era where everyone is trying to fleece one another. First of all, this service is fraudulently advertised and yet can’t give the service as promised. I was in a desperate situation trying to contact the Department of Home Affairs in South Africa hence decided to use this service. I took the route of caution by only purchasing a £5 credit as opposed to their pre-chosen £13. Again, I used Apple Pay to avoid unauthorised payments as I have already done comments here. Unfortunately, my £5 hasn’t served its purpose, when I dial the SA number, the rebtel app redirects me to calling this number +44 333 241 4417. I have waited and waited to get connected until the call drops itself. By the time of writing this review, my £5 is still stuck in rebtel’s coffers doing nothing. Below is an extract from their so called support team. A chatbot!!! I'm sorry to hear that. Please ensure you have followed the correct process for making international calls. If you're using a top-up service, you usually have to dial an access number first, followed by your contact’s mobile number. If you're using an app like Rebtel, ensure it's properly set up. If the problem persists, please contact our support team. Shame on the developers and owners of this app; humanity demands honesty.
Amy S
GBI have used and still using Rebtel I have used and still using Rebtel. They have really improved in last two years. I wish they can be more generous with their package or airtime, especially for those who have been using their platform for a long time. It's a great network