This seemed like a great idea to begin… This seemed like a great idea to begin with. I tried it for free, then signed up for a month, then upgraded to the cheaper 180-day package. Then the trouble started, I was paying more than I should and suddenly half of the calls weren't getting through. The support team were great to begin with - refunds and advice but when their system decided it could not see my phone's ID and there seemed no good reason for that, the support came to an end. Now I'm cancelling and moving to Skype

everything went wrong everything went wrong, they charged me for a recharge that never arrived, they responded blaming another company with which I did not deal, and in the end I had to pay another company for the recharge, do not use this company, I'm not lying, you can check that I made the transaction and it never arrived, transaction ID 131334999, operator transaction ID 666857392

I was pleasantly surprised by the… I was pleasantly surprised by the capabilities of this app. It exceeded my expectations in terms of its ability to facilitate affordable calls worldwide. I wholeheartedly endorse this service and believe it to be of great value. Thank you, Rebtel, for providing such exceptional service.

Services Completely Satisfied with the quick response from their team hence changing my rating here. Pls see previous feedback below. Previous comments: Poor services. Surprised at the way support team responded to the query. Never going to recommend anyone to use Rebtel. Do you have any escalation contact or a number?

AVOID AVOID I should have checked the reviews before signing up they rope you in with free 7 day trial promising unlimited free calls for 7 days, of course you have to put your credit card info, then when you actually try to call, nothing happens , you need to add money, fine, £2.50, not going to break a bank, then to actually make a call you have to download the app, fine, but then the balance that I paid for, does not show up in the app. The it tells you activate your free period for unlimited calls, done - activated, still cant make any calls , they ask you for more money. At that point I requested to cancel and refund , deleted my card info, as there is no way to cancel the monthly membership, submitted request to cancel and refund all i am getting right now is empty response emails which are essentially my own emails being forwarded to me i suspect it is a bot £2.50 is not much by any stretch, but it is extremely annoying when they take you for a fool and it is just daylight robbery how many people paid £2.50 and gave up chasing the refund, it will all add up for a nice little backburner earner for Rebtel