FreeGrabApp

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3.25
Based on 20 Reviews

5

45.00%

4

10.00%

3

5.00%

2

5.00%

1

35.00%
About FreeGrabApp

We present to you easy way to DOWNLOAD AND CONVERT VIDEOS

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Alex
AU

Parsing error - No help. Does not work, keep getting parsing/timeout error. I purchased a licensed version too. Have tried changing the settings to no avail. I sent an email to bug reporting and received an automated response that someone would get back to me within 72 hours but no one did. This was a week ago. Waste of money, will be contacting paypal to get a refund UPDATE - I received the same generic response asking me to send my problem through a specific link but that is exactly what I did before and no response. Paypal will be investigating to retrieve my money spent.

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Andy Roberts
GB

Will the developers of this app ever get it to work again? The FreeGrabApp programs have not been working for a couple of months now. FlixGrab which is supposed to allow you to download from most streaming services stopped suddenly at the beginning of February. I contacted FreeGrabApp to ask what was going on, they immediately closed off my support ticket request with no reply. Everyone else on HERE who has contacted them has had the same result. They just close off support ticket requests. Ironically, whenever FreeGrabApp reply to negative postings on here, they say "Send your problem or wish to this link" and redirect you back to the support ticket page. WHAT IS THE POINT OF POSTING NEW SUPPORT TICKETS IF YOU ARE JUST GOING TO CLOSE THEM OFF? So, for the admin of FreeGrabApp, tell us honestly ON HERE IN YOUR REPLY without using the words "send your problem or wish", will the FlixGrab and other applications ever work again, or have you just decided to run off with everyones money? UPDATED ON 8th of APRIL So, FreeGrabApp have just replied to my review after I specificall asked them to give a proper reply and not use the words "send your problem or wish" etc etc. They've replied with the same old rubbish reply of "Send your problem or wish" and the support website URL. WHAT'S THE POINT OF THAT? YOU WILL JUST DELETE THE REQUEST AS YOU ALWAYS DO! So I can only conclude that FreeGrabApp have no intention of fixing their software. They are still selling their software WHICH NO LONGER WORKS and charging customers for a one year licence. If you do buy a licence while it's not working, and paid with PayPal, make sure you open a dispute and get your money back. FreeGrabApp are basically conning all their customers now.

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Gerry Beritela
US

FreeGrabApp has stopped working for… FreeGrabApp has stopped working for everything except YouTube and the company has not responded satisfactorily after almost six months trying to resolve the issue, despite promising repeatedly a response within 72 hours. I have been trying to resolve this issue for almost six months and my requests have been ignored and labeled as "duplicate requests" without ever having been resolved. The most recent request was over six weeks ago, and despite sending me a request number (LNXQ-25534) their web site cannot find my most recent request. I'm sorry to have to give this low rating, but I can't seem to get any response from them at all. Gerard F. Beritela Their reply at the bottom is ludicrous. I've already done that four times. Why can't they contact me directly instead of this boilerplate reply?

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Sam Shan
PK

My liscense is expired on 27 Feb 2024 My liscense is expired on 27 Feb 2024, today i received a mail to give rating to your application. On which note, Please explain me? More then a month ago your application is not working, i also report a bugged complain, i keep messaged on it but not from support even technical team no one is replying. Then on which bases you required star rating. Please explain?

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BK
US

I like that it can download YouTube… I like that it can download YouTube videos but it downloads videos much slower than another program I was using. It would be helpful if it would add a separate folder for each download group or link that has multiple videos. It did crash once when I added a link with over 200 videos. So I’m not sure how stable the program is with large downloads. Time will tell as I use the app more.

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