A bit strange Moddiy tried to slap on a hidden fee when cancelling my order. On top of that, it was troublesome to communicate with the customer service. While chatting it felt like they were stalling. For example, when I asked for clarifications on how to proceed with a refund, the chat was abandoned on their end in the middle of it

Custom harness, easy checkout, no problems They made me a custom bend EPS harness. Resolving a very difficult problem for me. The customer service was excellent and there was 0 language barrier. I highly recommend this company. They are one of the few companies offering EPS harness alteration. I didn't realize they made everything in house. I asked if they could make one of their EPS offering in a GPU style harness offering with custom length. No problem, checkout was simple, no pop ups Just talk to them if you have an issue and they will work with you to resolve it.

Fast shipping and great customer service Silicon cables had no defects and were delivered within 10 days. The customer service is top notch they respond back to emails same.day. doesn't sound important but not having to wait 24-72 hrs for someone to answer a simple question is great.

The most impressive experience I ever had They sell niche components you literally cannot find anywhere else. They saved my GPU and literally sent me another cable for free after I ordered the wrong one. Their customer service was impeccable and seriously amazing.

ordered a cable for my graphics card ordered a cable for my graphics card. description said it was compatible and it wasn't. Can't get a response to initiate refund or return. Tried the chat and support email and no response Update! So after a few days support from modDIY did reach out and they offered to send me a cable that was direct to my power supply it works fantastically and looks great!! If you run into issues with these guys do not hesitate to contact support although it may take abit to get a response when you do, you can bet your issues will be resolved