Nero provided excellent customer… Nero provided excellent customer service, was patient with my many questions, and offered follow up support.

Not worth it DO NOT GET THIS. THEY DO NOT REFUND YOUR MONEY EVEN IF THEY HAVE NOT SET UP YOUR ACCOUNT. THEY SAY IT TAKES LESS THAN 12 HOURS AND IT HAS BEEN OVER 18 HOURS. They do not effectively communicate. They send you to a discord channel and leave you there. Then they send you one comment after asking for your username and password. They don’t give you a timeframe or anything. I politely asked for a refund. They say no sorry you agreed to terms of services. You don’t get your money back. I have not even been set up or used one minute of their service. SO BE AWARE OF WHAT YOU ARE SIGNING UP FOR!

Nero was very helpful getting a bug… Nero was very helpful getting a bug fixed and speeding up my gameplay.

Helpful Troubleshooting Whenever I run into an issue, the support staff is quick to fix bugs or offer support, including personal step by step help to troubleshoot issues.

Chat suport Chat support is great and very responsive.