Persistent Support to Resolve a Persistent Issue MacPaw Support Service worked diligently to resolve a persistent CleanMyMac activation issue that took numerous attempts, and did not stop until I could use CleanMyMac without issue. Knowledgeable, courteous support.

First the product that I use on a daily… First the product that I use on a daily basis. My Mac runs efficiently thanks CleanMyMac. Second, I had a question concerning the license on a new Mac: quick reaction and complete

App purchased, but I can't activate and support acts with no sense I purchased a one-year-subscription, and days after I cancelled it and asked for a refund. Te support contact said refund it's not possible. Ok, so I'll keep the app for one year and after that it won't renew. When I try to activate the app it says I have no plan purchased. On the web I try to manage my subscription and it says I have one-year and one device to install on, but it's impossible to activate the app on my device. I've been emailing with Ilija, MacPaw Customer Support, and that person is acting as an idiot in the way he/she pretends not to understand what I'm saying and repeating the facts I'm saying in the mails, without giving me a solution. It's about 10 mails with no sense. Absolutely disappointed, I paid for app, I can't use it and support team is saying no sense.

Been using CleanMyMac for over 8 years Been using CleanMyMac for over 8 years, so it has proven to be helpful in stopping problems before they start. Over that time we have owned at least a dozen Apple computers and laptops running the Mac operating system and occasionally needed to add or move licenses. Recently the MacPaw team assisted in consolidating licenses and saving money -- they optimized the seat count for me. Efficiently carried out with good communication. Hats off and please stay safe!

Great Customer Service Great customer service; great product. Have been using this for years and will continue to purchase every year.