Customer Service Customer Service I have not received the case yet, since I just ordered it, but the customer service was quick and effective! They responded right away and assisted with the shipping concern I had and helped me resolve the issue. Excited to receive my case! I wish they had more colors available for the iPhone 14 series, but still exciting for the product 👍🏽

Great product and great team! Not only is this a really great product but I had issues ordering, which was my fault, but regardless the magbak team helped with a quickness and no questions asked!

These cases are fantastic These cases are fantastic. I ordered a new one when I upgraded my phone. I wanted the clear to show off the blue of my phone but I was leery of the clear with the big magnet in the back. It’s not bad at all! Much more mild than I thought. The functionality is fantastic. I love being able to stick it on my fridge when I’m cooking or on my white board at work when updating tasks! This case is both cute and functional and a great purchase.

Best customer service in the world Four words: best customer service EVER. Reddit folks recommended I try MagBak over some substandard chargers I'd tried in the past. So I ordered a base charging unit and a car lighter usb charger. This was back in February 2024. Unfortunately, I had issues getting the magnet to adhere to my dash and then the charger itself didn't seem to be working. Also unfortunately, I neglected to raise either issue within the return window, so I thought I was SOL. Still, I wanted MagBak to know about the issues, so I emailed them, thinking I'd never hear from them again. Boy, was I wrong. Not only did the help desk get back to me within 24 hours, but they proceeded to troubleshoot with me and, ultimately, ended up sending me an entirely new unit FOR FREE. Lo and behold, not only did the magnet adhere to the dash, but the charger itself actually works and works well. So even though I'd dumbly not raised the issues within the return window, MagBak did me a solid by replacing the unit ENTIRELY and made sure the product worked as stated. It was, in a nutshell, awesome-sauce. I not only will order other things from them again, but I will sing their praises to anyone within earshot. MagBak team rules!

Magbak - Great Products and Customer Support The support at Magbak is great. Arsh helped me with finding a replacement pack for my Model Y RimCase as I hit a curb this morning. The product did its job and it could have been much much worse. I also forgot to use the 15% discount when I placed my order online. Arsh gladly applied the discount post order and I got some money back. Great product and great customer service makes a happy customer. Thanks guys!