Incredible Tool Liine has been an awesome tool in our practice. It has brought consistency to our front desk and our conversion rates have increased steadily. The platform has solved one of the most difficult areas in our day-to-day operations and we know our phone calls are being handled properly. I have found immense value in the system (it already has a high ROI given the increase in conversion rates, making our marketing dollars more effective). I highly recommend!

This program has been very helpful to… This program has been very helpful to our entire team in terms of perfecting the messaging and increasing Undecided callers to consultations. We always enjoy working with Charlie!

Liine—an outstanding sales management platform! After years trying many techniques to improve the efficiency of our front desk, we finally found Liine and they have been great! We now know weekly how many calls go unanswered or directly to voice mail, and can sort call metrics by team member, location, division, etc. Liine provides a simple, proven method for training front desk staff. Its advanced technology makes it easy to listen in on recorded calls, measure effective techniques, and help staff improve their phone skills. We have online access to a user friendly Liine dashboard, which has enhanced our Objectives and Key Results (OKRs) with a notable effect on patient satisfaction and revenue. From the start, the team at Liine has been committed to our success and is always ready to go above and beyond to help us improve our phone sales skills. We highly recommend Liine—an outstanding sales management platform!

Definitely helps me improve on our… Definitely helps me improve on our sales training by reviewing our calls from the previous week!

Liine has helped bring visibility and… Liine has helped bring visibility and understanding to our incoming call volume with a focus on new patient calls that are unsure about booking with our practice. With their insights we are able to immediately identify patient needs that can be quickly implemented into our process. It has also allowed objective coaching opportunities to develop our team to reach their fullest potential. Liine is also constantly listening to our needs so their product grows aligned with our needs.