SurveySparrow

2345 Yale St FL 1, 94306, Palo Alto, CA, United States
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4.50
Based on 20 Reviews

5

75.00%

4

15.00%

3

0.00%

2

5.00%

1

5.00%
About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

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Mark Fellows
AU

I found Survey Sparrow simple and straightforward I found Survey Sparrow simple and straightforward to use. Support were very helpful as well. I also asked my participants to rate the survey (1 to 5); most users gave a 4 or a 5. I used the free, trial licence but would consider paying in the future. There were one or two minor issues around (a) logging the users' details and (b) around reporting. Integration to PowerBI is offered and I trialed this. Unfortunately, although the mechanism works, it is tedious to set up.

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Dashae Clarke
BS

Tiresome and a scheme to get all your money. The interface is easy to use, and the surveys are great, however, you will always have to buy another plan. It's just a scheme to get all of your money. I extended my trial and my responses were locked. I purchased a plan with more responses and they counted those responses in the quota. Even if you delete your surveys, when you upgrade they will still make you pay for the deleted surveys even though you have no access to them. The worst part is the only thing customer service will say to you is that "I'm sorry, that's how it is".

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AfrM
AE

GUI is very interesting and easy GUI is very interesting and easy to start working on any type of survey's without any training. they offered free trial with full features to know and love their platform. We tried few of available samples, and that all works perfect.

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Gracefilled Chioma Emeka
GB

Trustpilot makes provision for… Trustpilot makes provision for accessing accurate reviews and thus, enables one to be guided in making the right choices. So far, there has been no reason to regret choices made using the site’s guidance, and I am impressed. The catch here is that there is no way to reply to a reply, thereby making it one sided. It would make it easier if adjustment can be made in that regards.

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Manish Laungani
IN

Simple, effective, great support...what else do you need ? Some companies build great tech, some focus on sales / support. These guys do both. They know what the demand is, and how to make it simple enough for anyone to quickly set it up and publish. I definitely recommend trying out their services once, and you'll probably end up moving to a paid plan.

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