The hardware is good, Tech support less so. The hardware is good, and the pricing is great. Just the time it takes to get a response out of the support staff is too long. If a game server goes down on a Friday because of a bad patch and the servers on other providers can be manually restarted within an hour to working and it takes ArkServers 3 days? Maybe tell your Techies they can work some overtime? After all, to your customer, their server going down over a weekend is a major crisis.

Easy setup and accessibility Very easy to use server provider. They give easy to read option pages for custom setup on games like Ark, and most mods are downloadable onto the server through their website, without needing to go through a remote program. Only reason this isn't 5 stars is sometimes it takes a while to update and sync files after a steam update, and customer service typically takes a while to respond to tickets. Other than that they've been super great to work with.

Great Ark servers!! Love their service, simple and straight-forward. Easy to use Ark interface, no lag, no stuttering, easy to add mods or remove them. Its also easy to add or remove friends from my server. Only downside is the price jump to run Genesis II, granted its partially Wildcard's fault for how much memory it takes to run the map. Overall I've had zero issues and loving it!

Ive used multiple server hosts in the… Ive used multiple server hosts in the past to run my ark servers. Arkservers.io has by far been the best. Super simple to setup and manage settings and files. Mod installation is literally a click of a button. Ive never had any issues that required me to contact customer service but if its anything like their servers its top notch as well.

Legitimately the best servers we have… Legitimately the best servers we have had so far. As an expanading gaming community we are definitely proud to have you lads and ladies looking after us, we had some bad previous experiences and so far ArkServers.io has delivered an extremely pleasant experience in server management and use. Keep up the good work Fam and Thank you! =) We hope to keep it going well into the future! Love XFam