Absolutely pleased with my customized… Absolutely pleased with my customized MSI GS76 Stealth. It's an excellent machine and the upgrades I had done work flawlessly. If I can offer any minor criticism it would be that it took several attempts across several days to get ahold of someone to answer a question I had during the order processing and build process. I will say the resolution was great. Since the build was delayed by one day due to a delay on the RAM I ordered being delivered, they upgraded my shipping to expedited at no charge. All told it was 8 days from order to delivery.

Incredible Sales and Support team for… Incredible Sales and Support team for honesty and reliability. Best choice for purchasing a custom laptop. 0% concern for ever being taken advantage of during or after the sale. They stand behind their products and service.

Ordering an MSI GE66 laptop from HIDevolution I came across HIDevolution website by chance while looking for a gaming laptop online. It was a happy coincidence! I received their support right from placing my order until I received my laptop (latest MSI GE66). Special thanks to Ted who accompanied me throughout this adventure! Not only he provided a discount on the shipping fees, he also followed up with DHL when my order got delayed in transit ( since it was destined to Central African Republic). I really appreciated their packaging quality to ensure a safe delivery of such an expensive device ( over 4000 USD worth) to such a remote country. Excellent communication with customers to make placing my first international order a smooth experience. I will be definitely a returning customer. Great job HIDevolution! :)

Amazing experience with this shop On 25th of April I purchased my workstation MSI Creator Pro Z17 with new RTX A5500 on it. It came perfectly fine, with laser engraving of the second language on the keyboard, no deadpixels and flawless display. Payment by crypto was a very useful option for me. I would like to thank Max and Tim for their work and great communication. Amazing experience with that guys and company!

If you are looking for a bad time, shop HIDevolution I had been experiencing significant overheating / crashing issues with the custom MSI Alpha 15 laptop I ordered from HIDevolution. After months of issues, I contacted MSI directly and sent it in for an RMA. Unsurprisingly, the issue wasn't fixed. It has only been ~15 months since I've bough this $1800 laptop and it is completely unreliable. I reached out to HIDevolution for help, for any kind of hardware refund, or a significant discount on a new laptop. Neither was considered, unless you consider $20 offered to me a "significant" discount. I'm on my second RMA to MSI already. TLDR - avoid HIDevolution and MSI.