Atlantech Online, Inc.

1010 Wayne Ave, 20910, Silver Spring, United States
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4.90
Based on 20 Reviews

5

90.00%

4

10.00%

3

0.00%

2

0.00%

1

0.00%
About Atlantech Online, Inc.

Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government organizations. Headquartered in Silver Spring, MD, Atlantech has a core fiber network that connects its data centers and over 250 major office buildings throughout the region. The company’s services include nationwide high speed Internet connectivity, SD-WAN, MPLS and other data networking solutions, telephone service (SIP Trunking, Hosted PBX, UCaaS, Direct Routing for Microsoft Teams, Operator Connect for Teams Calling, PRI, Analog, call center and mobile), and hosting in its wholly owned and operated data centers, specializing in server colocation. Atlantech’s multi-terabit per second fiber backbone has the scale to support a wide variety of telecommunications solutions as its customers’ networks evolve. Additional information about Atlantech can be found at www.atlantech.net, by contacting the company directly at 800-256-1612 or book a meeting at www.atlantech.net/meeting.

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Chris McCoy
US

Fast resolution of the problem Fast resolution of the problem. As always, customer service is top notch !

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Alan Schulman
US

We've been loyal customers of Atlantech… We've been loyal customers of Atlantech Online for a couple of years now, and the transition to their Microsoft Teams voice service has been nothing short of revolutionary for our insurance company. It has streamlined our communications in ways we couldn't have imagined. The support from Atlantech has been consistently exceptional. Whenever we reach out with questions or need to make changes, their team is incredibly helpful and responsive. Whether it's through their chat function or submitting tickets over the phone or by email, we've always experienced swift turnaround times. The Microsoft Teams voice interface is fantastic allowing us to manage voicemails and personal settings from anywhere. What sets Atlantech apart is the ability to directly call and get a knowledgeable support person on the line promptly. Their proactive alert system keeps us in the loop about planned maintenance and any potential issues that might affect us. We can't speak highly enough of the seamless experience we've had with Atlantech's Microsoft Teams voice service with Atlantech’s support. It has truly transformed our operations.

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CG
US

Great company to work with Our company has enjoyed a very positive experience with Atlantech for several years now. We highly recommend them!

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customer
US

Very Helpful Support Team The team is very helpful when I reach out with issues. I've used their chat function and have submitted tickets and both have had good turnaround time. I like the new customer portal as well. Great for checking voicemails and changing personal settings from anywhere.

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Cokinos, Jason
US

Great response/communications.service Very quick service. Internet works as described. Communication from the team is fast and constant. Great customer service. Would recommend.

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