Koen
BEUnhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !
Jean-Marc Lefebvre
CANorton has been very thorough in… Norton has been very thorough in highlighting problems and has kept our devices running without fail.
Glenn Dresner
GBThe communication about possible fraud… The communication about possible fraud on our accounts is first class and timely. I would recommend Norton LifeLock to everyone to use.
D.R. "Doc" Young Sr.
GBHaving used Norton since 1992 Having used Norton since 1992, of 32 yrs...has protected all of my devices, PC Desktops, Laptops, Tablets and SmartPhones. Ease of Use and Protection, along with another top of the Game Protection...I have never Trusted Windows Security. Plus I have 41 yrs Computer Experience.
a j
PHTrusted protection without hassles Norton's package kept my devices free of viruses, malwares, pop-ups, spams and detects threats. Passwords are safe in its vault. My devices are maintained clean without affecting the functionality. Norton never caused lags even as it updates in the background.