Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Norton : Safe Trouble Free Computer Usage for 10 Years I have trusted Norton for 10 years or more. My family have found out and sneered at me for paying for security when you can get it free. Yet I note that all of them have to pay to have their computers repaired at least once or twice a year with loss of access time while I never do. Norton safeguards my pathway and keeps me safe and operating without any trouble or fuss.

Feel Safe being backed up and supported… Feel Safe being backed up and supported by Norton during these times of international hacking, and the recient help I got by Tech support agent Rajat. He took the work, worry and time out of solving my recient computer issues.

I totally trust Norton I totally trust Norton. It does all the thinking for me. I've been using Norton for over 20 years and never had a problem with it. I love that it covers several devices. I also like that Norton is continually developing and updating its product without increasing the cost every time. I know my devices have proper up to date protection.

Same old same old...... Got fed up with Mcafee sending messages about renewal when I still had more than 2 months of my subscription to run so changed to Norton. Now i get messages from Norton that tell me all the things that are wrong with my Pc so click here to fix them and every time my current package is unable to do anything but I can upgrade to various other options for £44.95 or £26.95. So it appears i have bought a subscription that finds out if there is anything wrong and if i spend more money they might do something about it. Just another con really. Going to try TotalAV next time I am due for renewal presuming my machine hasn't been infested with viruses that Norton won't fix because I didn't spend enough money with them.