Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Try cancelling, comedy gold. Try cancelling your subscription like you would with a normal 2024 company. its impossible to just click a button and cancel. I dont want to speak to any one of your agents I just want to cancel. Auto renewal shouldn't be a default option that you cannot actually ever change. So off putting. I wanted to cancel auto renewal whilst I decided if I wanted to stay or not and now it's a swift no. Total con.

It’s the industry standard for a reason It’s a great and simple way to keep your online activities as secure as they’re going to be.

The communication about possible fraud… The communication about possible fraud on our accounts is first class and timely. I would recommend Norton LifeLock to everyone to use.

Trusted protection without hassles Norton's package kept my devices free of viruses, malwares, pop-ups, spams and detects threats. Passwords are safe in its vault. My devices are maintained clean without affecting the functionality. Norton never caused lags even as it updates in the background.