Norton

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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About Norton

This page is dedicated to the Norton brand, products and services. About Norton Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety. The Norton and LifeLock brands, products and services are part of NortonLifeLock Inc., a global leader in consumer Cyber Safety. We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone. Learn More Contact Us

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Koen
BE

Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

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Clementi
DE

Very reliable I'm using Norton since more than 20 Years now, meanwhile on 8 gadgets. I never had any Virus trouble so I consider it a very reliable tool for my IT safety. It is not cheap but what can you do. It is a little bit of a nuisance that they have started to push me rather aggressively to purchase additional services or tools.

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Ralph White
GB

Feel Safe being backed up and supported… Feel Safe being backed up and supported by Norton during these times of international hacking, and the recient help I got by Tech support agent Rajat. He took the work, worry and time out of solving my recient computer issues.

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Peter
AU

I’ve used Norton for 20+ years and it… I’ve used Norton for 20+ years and it has been 100% successful in protecting me and my data. Well done Norton! Highly recommended

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SteveO
GB

Same old same old...... Got fed up with Mcafee sending messages about renewal when I still had more than 2 months of my subscription to run so changed to Norton. Now i get messages from Norton that tell me all the things that are wrong with my Pc so click here to fix them and every time my current package is unable to do anything but I can upgrade to various other options for £44.95 or £26.95. So it appears i have bought a subscription that finds out if there is anything wrong and if i spend more money they might do something about it. Just another con really. Going to try TotalAV next time I am due for renewal presuming my machine hasn't been infested with viruses that Norton won't fix because I didn't spend enough money with them.

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