Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Norton has been very thorough in… Norton has been very thorough in highlighting problems and has kept our devices running without fail.

Norton does it best I have many cyberattacks blocked, my identity is protected, my family is safe on line. Norton keeps my computers clean of junk and viruses like no other. They also provide me with anonimity and a VPN.

Norton : Safe Trouble Free Computer Usage for 10 Years I have trusted Norton for 10 years or more. My family have found out and sneered at me for paying for security when you can get it free. Yet I note that all of them have to pay to have their computers repaired at least once or twice a year with loss of access time while I never do. Norton safeguards my pathway and keeps me safe and operating without any trouble or fuss.

Peace of Mind So far, so good with Norton. Important that we, the consumers, do our part to education ourselves as well. Hope Norton keeps up with providing solid security.