Norton

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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About Norton

This page is dedicated to the Norton brand, products and services. About Norton Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety. The Norton and LifeLock brands, products and services are part of NortonLifeLock Inc., a global leader in consumer Cyber Safety. We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone. Learn More Contact Us

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Koen
BE

Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

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Dee
IE

I totally trust Norton I totally trust Norton. It does all the thinking for me. I've been using Norton for over 20 years and never had a problem with it. I love that it covers several devices. I also like that Norton is continually developing and updating its product without increasing the cost every time. I know my devices have proper up to date protection.

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Felicity Stanton
AU

Norton : Safe Trouble Free Computer Usage for 10 Years I have trusted Norton for 10 years or more. My family have found out and sneered at me for paying for security when you can get it free. Yet I note that all of them have to pay to have their computers repaired at least once or twice a year with loss of access time while I never do. Norton safeguards my pathway and keeps me safe and operating without any trouble or fuss.

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a j
PH

Trusted protection without hassles Norton's package kept my devices free of viruses, malwares, pop-ups, spams and detects threats. Passwords are safe in its vault. My devices are maintained clean without affecting the functionality. Norton never caused lags even as it updates in the background.

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Ralph White
US

Feel Safe being backed up and supported… Feel Safe being backed up and supported by Norton during these times of international hacking, and the recient help I got by Tech support agent Rajat. He took the work, worry and time out of solving my recient computer issues.

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