Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Norton Been leading since 1980's… Been using Symantec/Norton since 1988 in the Military and at home. The expertise and support is outstanding and automatically updates daily while connected. Just don't visit any sights it flags and your good to go.

Very reliable I'm using Norton since more than 20 Years now, meanwhile on 8 gadgets. I never had any Virus trouble so I consider it a very reliable tool for my IT safety. It is not cheap but what can you do. It is a little bit of a nuisance that they have started to push me rather aggressively to purchase additional services or tools.

Not recomended, just vaste of time and patiient. The application is poor and bothersome, only bothering with normal web browsing. The serch machine working poor and then you can find nothing, even you tube pages. Even can not find Adobe learning tools for Premiere aplication, and windows problem with simple txt bugs. Not recommended, Norton only nagling you to install it. Rediculus many pop up melding to istalling.

Old user I have been using Norton since ages, as far as I remeber and have faced least issues regarding virus etc. Though only using Norton is not the solution, you also need to be very vigilent.