Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

It’s the industry standard for a reason It’s a great and simple way to keep your online activities as secure as they’re going to be.

Not recomended, just vaste of time and patiient. The application is poor and bothersome, only bothering with normal web browsing. The serch machine working poor and then you can find nothing, even you tube pages. Even can not find Adobe learning tools for Premiere aplication, and windows problem with simple txt bugs. Not recommended, Norton only nagling you to install it. Rediculus many pop up melding to istalling.

I have peace of mind when I access… I have peace of mind when I access certain sites good and bad that I am warned not to access this site.Continual monitoring of my device when I am not using it.Keeping my data secure and private.

Peace of Mind So far, so good with Norton. Important that we, the consumers, do our part to education ourselves as well. Hope Norton keeps up with providing solid security.