Norton

image
4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About Norton

This page is dedicated to the Norton brand, products and services. About Norton Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety. The Norton and LifeLock brands, products and services are part of NortonLifeLock Inc., a global leader in consumer Cyber Safety. We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone. Learn More Contact Us

Tags
Contact Info

You need to Login first to submit your review.

image
Steven Richey
GB

Norton Been leading since 1980's… Been using Symantec/Norton since 1988 in the Military and at home. The expertise and support is outstanding and automatically updates daily while connected. Just don't visit any sights it flags and your good to go.

image
Jean-Marc Lefebvre
CA

Norton has been very thorough in… Norton has been very thorough in highlighting problems and has kept our devices running without fail.

image
Diana
CA

Peace of Mind So far, so good with Norton. Important that we, the consumers, do our part to education ourselves as well. Hope Norton keeps up with providing solid security.

image
a j
PH

Trusted protection without hassles Norton's package kept my devices free of viruses, malwares, pop-ups, spams and detects threats. Passwords are safe in its vault. My devices are maintained clean without affecting the functionality. Norton never caused lags even as it updates in the background.

image
Koen
BE

Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow