Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Having used Norton since 1992 Having used Norton since 1992, of 32 yrs...has protected all of my devices, PC Desktops, Laptops, Tablets and SmartPhones. Ease of Use and Protection, along with another top of the Game Protection...I have never Trusted Windows Security. Plus I have 41 yrs Computer Experience.

Feel Safe being backed up and supported… Feel Safe being backed up and supported by Norton during these times of international hacking, and the recient help I got by Tech support agent Rajat. He took the work, worry and time out of solving my recient computer issues.

I have peace of mind when I access… I have peace of mind when I access certain sites good and bad that I am warned not to access this site.Continual monitoring of my device when I am not using it.Keeping my data secure and private.

Trusted protection without hassles Norton's package kept my devices free of viruses, malwares, pop-ups, spams and detects threats. Passwords are safe in its vault. My devices are maintained clean without affecting the functionality. Norton never caused lags even as it updates in the background.