Feel Safe being backed up and supported… Feel Safe being backed up and supported by Norton during these times of international hacking, and the recient help I got by Tech support agent Rajat. He took the work, worry and time out of solving my recient computer issues.

Very reliable I'm using Norton since more than 20 Years now, meanwhile on 8 gadgets. I never had any Virus trouble so I consider it a very reliable tool for my IT safety. It is not cheap but what can you do. It is a little bit of a nuisance that they have started to push me rather aggressively to purchase additional services or tools.

I totally trust Norton I totally trust Norton. It does all the thinking for me. I've been using Norton for over 20 years and never had a problem with it. I love that it covers several devices. I also like that Norton is continually developing and updating its product without increasing the cost every time. I know my devices have proper up to date protection.

Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

I have peace of mind when I access… I have peace of mind when I access certain sites good and bad that I am warned not to access this site.Continual monitoring of my device when I am not using it.Keeping my data secure and private.