Unhelpful helpdesk The helpdesk at Norton is unfortunately initially manned by a chatbot. After going through some iterations of "I don't understand that question" and "I didn't quite get that", you're connected with a "human agent". You get a "estimation of less than 5 minute waiting time" message, which is quite acceptable. When you have to answer a call of nature after waiting for 15 minutes, you return only to see the human agent has shown up and left leaving the message that I can start all over again. It looks like the human agent cannot see the previous chat (or just didn't bother to read it - also possible). Norton - just open up a support mailbox instead of a live chat which just wastes half an hour of my life. McAfee - here I come !

Very reliable I'm using Norton since more than 20 Years now, meanwhile on 8 gadgets. I never had any Virus trouble so I consider it a very reliable tool for my IT safety. It is not cheap but what can you do. It is a little bit of a nuisance that they have started to push me rather aggressively to purchase additional services or tools.

Norton Been leading since 1980's… Been using Symantec/Norton since 1988 in the Military and at home. The expertise and support is outstanding and automatically updates daily while connected. Just don't visit any sights it flags and your good to go.

I totally trust Norton I totally trust Norton. It does all the thinking for me. I've been using Norton for over 20 years and never had a problem with it. I love that it covers several devices. I also like that Norton is continually developing and updating its product without increasing the cost every time. I know my devices have proper up to date protection.

The best use I make of Norton is the…safety The best use I make of Norton is the Vault for storage of my passwords. I know they are secure and safe plus I know what they are. Memory is not always secure. Utilities keeps my lap top running smoothly and the Anti Track keeps snoopers off my laptop.