Dominik Fabry
TR108$ credit got erased without giving it back I loaded 100$ Credit to my Account on 13.12.2019 and got 35$ more credit. After sending 10 cards about 27$ I still has 108$ Credit. Now I was about to use it For Wedding invitations. Aş I logged in again my credit went 0. After contacting the customer support (they got all the details) they just said it’s to far gone to be able to find out what’s the amount of the credit :( Even showing them how much was loaded to the account. Just stay away if you don’t wanna lose money. By the way: 2 cards from 2019 weren’t sent by the company tho.
Chen Gu
GBDoing business in Israel during genocide, shame on you!!!!! Shame on you for continuing to do business in Israel while there is an ongoing genocide against the Palestinian people. Disgusting. I had been using your service but it’s clear now I need to stop. Ceasefire now!!!!
Melissa
GBHoliday let down I have used my postcard for years, no problems. For the holidays I had plans to go overseas. I decided to send a selected few, holiday cards. My elders, a few friends and family(8cards) only 1 person received, when I contacted customer it wasn't the best experience. It's now middle of January, no cards received. I had to ask for a refund. My first holiday in MANY of years, my grandmother never received a card from me. To say disappointing, is an understatement. I honestly felt like there was little effort to fix this problem. I provided all information requested, days went by, no response. I reached out again, still, my people have not received my custom cards. This company definitely needs improvement on customer service.
Magdalena
AUMultiple cards I ordered multiple postcards through the app. They all arrived very fast and in good quality. Although I was struggling to make multiple cards and pay them all together at the end of my order, I had to pay each card separately. Also couldn't combine any size of the card with everything from extras. Overall I'm happy with the service, it helps me to stay in touch with my family living on the other side of the world.
Yvonne Squire
AUI am really not sure what went wrong… I am really not sure what went wrong but instead of my postcard being sent to my friend in America, it was delivered to my address ? I am assuming that was probably my error. The quality of the photo was excellent and so was the message that was written. However I received a prompt reply about my issue - guess it was my fault so I will try to get it right next time.