Dedicated 1:1 customer service repersentative We received a dedicated 1:1 customer service representative to manage all facets of our New Town Spares order. We are new customers and our customer service representative went above and beyond to send tracking information regarding the status of our order and detailed information about the products and help us to understand the product we needed when the product we ordered did not meet our needs. We will 100% use this company to order products again in the future.

IT Director Great service finding the item we needed.

The price was changed after purchasing The price was changed after purchasing, It actually doubled from what was listed.

I ordered a drive and got it very quickly! I ordered a drive and got it very quickly and got exactly what I ordered as it was important to get the correct drive as the device it goes in (a Drobo Backup Device) is about 8 or 9 years old so I needed and older type SATA Drive and I got it! PERFECT!

Quick and courteous service Quick and courteous service. Questions were answered well.