Its a crock of crap Its a crock of crap! Support is a joke always Teflon coating the issue and making it a) your fault b) your place to correct it. It really is poor service, product and system. Avoid.

Really? A great product? All those saying great product, try sending some ERC 20 coins to it. KK said that they support ERC 20. They don't support ALL ERC 20 coins (but don't tell you this.) Furthermore, they dont have an idea when they will. That means any coins you send will not be visible until KK extract the digit and do what they have promised.So this is not a crypto wallet. This is a wallet to store SOME coins. It is so sad because this is a good, well designed product - apart from the fact that the coins stored is a selective list.

Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

i have many troubles with the shipping i have many troubles with the shipping, they send me twice keepkey and dont arrived .. but well wherever, anna rudenko customer service help me in anything and respect that, for that i put 3 stars.

So far I have not been able to easily … So far I have not been able to easily purchase bitcoin. I'm hoping as time goes on it will become more readily available to the general public. Frank