Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

My experience with this products… My experience with this products software is not what I expect from a self custody wallet. There ar too many road blocks to retrieve funds, to swap funds, to cash out funds and or to send funs. The gas fees are exorbitant and over priced. it's hard to remove coins and or washout of it's platform and seems function purposely as it does. I do not trust its developers. It's suspicious how it functions.

So far I have not been able to easily … So far I have not been able to easily purchase bitcoin. I'm hoping as time goes on it will become more readily available to the general public. Frank

Really? A great product? All those saying great product, try sending some ERC 20 coins to it. KK said that they support ERC 20. They don't support ALL ERC 20 coins (but don't tell you this.) Furthermore, they dont have an idea when they will. That means any coins you send will not be visible until KK extract the digit and do what they have promised.So this is not a crypto wallet. This is a wallet to store SOME coins. It is so sad because this is a good, well designed product - apart from the fact that the coins stored is a selective list.

My wife ordered a key from this company… My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.