Really bad Really bad. Doesn't work out of the box on Linux. I even attempted just for kicks on windows didn't work there either. I asked for my money back and they are giving me the run around. Asking me to repeat the troubleshooting steps that have been documented in the chat more than once. Telling me they can't give my money back if they send it back to them. They wanted me to troubleshoot it for them on Fedora no thanks man do your diligence before you release a product and give me my money back. They had a sale through Shapeshift I paid like 38 $ for it now they selling it at Walmart for 28$ you know why ? It's a scamming sucky product..stay away.

Really? A great product? All those saying great product, try sending some ERC 20 coins to it. KK said that they support ERC 20. They don't support ALL ERC 20 coins (but don't tell you this.) Furthermore, they dont have an idea when they will. That means any coins you send will not be visible until KK extract the digit and do what they have promised.So this is not a crypto wallet. This is a wallet to store SOME coins. It is so sad because this is a good, well designed product - apart from the fact that the coins stored is a selective list.

Our experience was average. Our experience was good. However, the requirements of communicating exclusively with Google Chrome is NOT well taken. Keepkey must maintain its independence as a product that is designed to deliver security and piece of mind. Dependency on highly suspicious applications like Google Chrome takes away from security and piece of mind that was intended.

For some reason For some reason, from the very beginning, I did not like to use this wallet.

Unacceptable I run into the problem. When I had to send some coins worth of $850 to other wallet. Nightmare came at the second I pressed send. Together with my $850 Keepkey made a second address worth over $5000 from my wallet and sent both wallet addresses to blockchain site. No idea why but $850 reach it's destination and second stuck at blockchain as unspent money. There is no way to retrieve this money back. So I lost over $5000. Keepkey support was not very helpfull and explained that money should be return back to the wallet. On my question how long it will take I never got an answer. I don't understand in a first place why my money was taken out from my wallet without my authorization and I have no idea if it ever will be back to my wallet. Will wait for return of money and will return this wallet back to the store. There is no point to have unpredictable device which can send unknown amount of money to nowhere. I need something that I will relly on. $5000 maybe for someone nothing but it is lots of money for me especially when I really on it. I would not recommend this divice to nobody. Now I am just sitting and waiting if by some magic it will appear in this useless device which brought to me so many problems. Thank you.