My wife ordered a key from this company… My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.

Really? A great product? All those saying great product, try sending some ERC 20 coins to it. KK said that they support ERC 20. They don't support ALL ERC 20 coins (but don't tell you this.) Furthermore, they dont have an idea when they will. That means any coins you send will not be visible until KK extract the digit and do what they have promised.So this is not a crypto wallet. This is a wallet to store SOME coins. It is so sad because this is a good, well designed product - apart from the fact that the coins stored is a selective list.

Very bad,don't buy it. Its very bad,after the first time you connect your keepkey wallet it doesn't load properly ever again,so next time you try to connect it tells you that is not being detected or that an error ocurred,so after that you need to go to windows settings and expel the keepkey from your device and connect it back in,you may need to do this several times before its detected properly and you can access your crypto. Not only that but when you connect your keepkey for some reason not all of your assets show automatically so if you have xyz crypto that you deposited in your wallet years ago you may not know until you check that particular crypto for it to be shown. I had chainlink,I dind't access my wallet in about 6 months and when I checked back it didn't show,I had to go to setting and click something to show my link. Its very bad just buy a trezor this is not worth it,it also doesn't support a lot of coins.

Unacceptable I run into the problem. When I had to send some coins worth of $850 to other wallet. Nightmare came at the second I pressed send. Together with my $850 Keepkey made a second address worth over $5000 from my wallet and sent both wallet addresses to blockchain site. No idea why but $850 reach it's destination and second stuck at blockchain as unspent money. There is no way to retrieve this money back. So I lost over $5000. Keepkey support was not very helpfull and explained that money should be return back to the wallet. On my question how long it will take I never got an answer. I don't understand in a first place why my money was taken out from my wallet without my authorization and I have no idea if it ever will be back to my wallet. Will wait for return of money and will return this wallet back to the store. There is no point to have unpredictable device which can send unknown amount of money to nowhere. I need something that I will relly on. $5000 maybe for someone nothing but it is lots of money for me especially when I really on it. I would not recommend this divice to nobody. Now I am just sitting and waiting if by some magic it will appear in this useless device which brought to me so many problems. Thank you.

Our experience was average. Our experience was good. However, the requirements of communicating exclusively with Google Chrome is NOT well taken. Keepkey must maintain its independence as a product that is designed to deliver security and piece of mind. Dependency on highly suspicious applications like Google Chrome takes away from security and piece of mind that was intended.