Almost perfect hardware wallet All in all, almost perfect! KeepKey comes in a nice and shiny packaging (in accordance with the pricing). Set-up and initialization comes easy and done within 30 seconds. What I love is the seemless multi-currency support, incl. shapeshift (beta release yet). What I missed so far - More currency support (Monero) - the USB cable / connection could be more "fancy" than a standard micro-usb cable - a nice cover for the keepkey would bee handy as well

KEEPKEY is a Shapeshift company.... KEEPKEY is a Shapeshift company who are crooks that take advantage and steal your Bitcoin you wouldn't need such a great customer support people weren't having problems like myself doesn't do anything but go in circles trying to link up over and over I paid about $40 and from reading the reviews I'm not wasting more time to try to get my $ money back

For some reason For some reason, from the very beginning, I did not like to use this wallet.

Converting coins For the most part it works well. I've had issues trying to convert LTC to ETH. It isn't going through after multiple attempts. CS is OK but slow to respond.

Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.