Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

Really bad Really bad. Doesn't work out of the box on Linux. I even attempted just for kicks on windows didn't work there either. I asked for my money back and they are giving me the run around. Asking me to repeat the troubleshooting steps that have been documented in the chat more than once. Telling me they can't give my money back if they send it back to them. They wanted me to troubleshoot it for them on Fedora no thanks man do your diligence before you release a product and give me my money back. They had a sale through Shapeshift I paid like 38 $ for it now they selling it at Walmart for 28$ you know why ? It's a scamming sucky product..stay away.

Way to slow to load Way to slow to load, and many times I have to re enter all my details to get access.

i have many troubles with the shipping i have many troubles with the shipping, they send me twice keepkey and dont arrived .. but well wherever, anna rudenko customer service help me in anything and respect that, for that i put 3 stars.

My wife ordered a key from this company… My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.