Way to slow to load Way to slow to load, and many times I have to re enter all my details to get access.

My wife ordered a key from this company… My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.

Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

Converting coins For the most part it works well. I've had issues trying to convert LTC to ETH. It isn't going through after multiple attempts. CS is OK but slow to respond.

Its a crock of crap Its a crock of crap! Support is a joke always Teflon coating the issue and making it a) your fault b) your place to correct it. It really is poor service, product and system. Avoid.