Converting coins For the most part it works well. I've had issues trying to convert LTC to ETH. It isn't going through after multiple attempts. CS is OK but slow to respond.

KEEPKEY is a Shapeshift company.... KEEPKEY is a Shapeshift company who are crooks that take advantage and steal your Bitcoin you wouldn't need such a great customer support people weren't having problems like myself doesn't do anything but go in circles trying to link up over and over I paid about $40 and from reading the reviews I'm not wasting more time to try to get my $ money back

Almost perfect hardware wallet All in all, almost perfect! KeepKey comes in a nice and shiny packaging (in accordance with the pricing). Set-up and initialization comes easy and done within 30 seconds. What I love is the seemless multi-currency support, incl. shapeshift (beta release yet). What I missed so far - More currency support (Monero) - the USB cable / connection could be more "fancy" than a standard micro-usb cable - a nice cover for the keepkey would bee handy as well

For some reason For some reason, from the very beginning, I did not like to use this wallet.

Pretty solid. Slick product, swift delivery and good communication around shipping etc. UI is easy to use and understand, and has been flawless so far. Hardware is reasonable for the money, a little plastic-y, but given the price point is fair enough. Would like supporting standards to be clearer, but that information is available.