Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

My wife ordered a key from this company… My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.

It arrived on time It arrived on time and was in very good condition.

i have many troubles with the shipping i have many troubles with the shipping, they send me twice keepkey and dont arrived .. but well wherever, anna rudenko customer service help me in anything and respect that, for that i put 3 stars.

A bit confusing for a novice but I like the idea... I have yet to use my Keepkey, and maybe it's just my ignorance on crypto-currencies in general, but sort of feel like I'm shooting in the dark here. l'm sure the information to get started is somewhere, but it doesn't just reach out and slap you, obviously I need to do more digging. But the idea of having your "money" instead of letting someone else hold it is what I like.