Our experience was average. Our experience was good. However, the requirements of communicating exclusively with Google Chrome is NOT well taken. Keepkey must maintain its independence as a product that is designed to deliver security and piece of mind. Dependency on highly suspicious applications like Google Chrome takes away from security and piece of mind that was intended.

KEEPKEY is a Shapeshift company.... KEEPKEY is a Shapeshift company who are crooks that take advantage and steal your Bitcoin you wouldn't need such a great customer support people weren't having problems like myself doesn't do anything but go in circles trying to link up over and over I paid about $40 and from reading the reviews I'm not wasting more time to try to get my $ money back

For some reason For some reason, from the very beginning, I did not like to use this wallet.

My experience with this products… My experience with this products software is not what I expect from a self custody wallet. There ar too many road blocks to retrieve funds, to swap funds, to cash out funds and or to send funs. The gas fees are exorbitant and over priced. it's hard to remove coins and or washout of it's platform and seems function purposely as it does. I do not trust its developers. It's suspicious how it functions.

Its a crock of crap Its a crock of crap! Support is a joke always Teflon coating the issue and making it a) your fault b) your place to correct it. It really is poor service, product and system. Avoid.