Keepkey doesn't send coins to any … Keepkey doesn't send coins to any destination. It trys. It prepares. But it never does complete a transaction. It says it's preparing but it gets stuck on that. Contacting support doesn't seem to help as after 3 days no reply from them. I deleted the chrome extention and installed it again. This did not work. The cable is lose and has a short. I know support will probably say that my problem is the short but if I can log in and I can prepare for a transaction then this is not the problem. Keepkeys customer service has been going down hill since the take over by shapeshift.

KEEPKEY is a Shapeshift company.... KEEPKEY is a Shapeshift company who are crooks that take advantage and steal your Bitcoin you wouldn't need such a great customer support people weren't having problems like myself doesn't do anything but go in circles trying to link up over and over I paid about $40 and from reading the reviews I'm not wasting more time to try to get my $ money back

Pretty solid. Slick product, swift delivery and good communication around shipping etc. UI is easy to use and understand, and has been flawless so far. Hardware is reasonable for the money, a little plastic-y, but given the price point is fair enough. Would like supporting standards to be clearer, but that information is available.

My experience with this products… My experience with this products software is not what I expect from a self custody wallet. There ar too many road blocks to retrieve funds, to swap funds, to cash out funds and or to send funs. The gas fees are exorbitant and over priced. it's hard to remove coins and or washout of it's platform and seems function purposely as it does. I do not trust its developers. It's suspicious how it functions.

Almost perfect hardware wallet All in all, almost perfect! KeepKey comes in a nice and shiny packaging (in accordance with the pricing). Set-up and initialization comes easy and done within 30 seconds. What I love is the seemless multi-currency support, incl. shapeshift (beta release yet). What I missed so far - More currency support (Monero) - the USB cable / connection could be more "fancy" than a standard micro-usb cable - a nice cover for the keepkey would bee handy as well