Ed Mc Carthy
GBThe result was better than expected. The result was better than expected. The people with the original diagones were through and well versed in the probable causes. The technician that cleared and reset my computer was a super efficient person that cleared my problem, reset my computer and went above the work I had expected to be done. Very happy and surprised at the outcome !
Rita
GBVery patient and kind to the technologically challenged I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of knowledge, the response was 'no worries'. I wasn't made to feel inferior because I didn't understand something. Things were explained to me in terms that I could understand. I'm so glad to have my computer cleaned up!
Phillip Sparks
GBFaked Out I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.
Leslie Wilcox Talley
GBMy Fast PC Experience I felt that the man, Jason, who led me through a maze of misunderstandings with my computer, was able to quell the demons inside. my box and saved my computer from the junkyard. He was helpful and and kind and I would be hard pressed to say anything negative about my experience with him. He was kind and supportive and answered my sophomoric questions without making me feel embarrassed, He needs a raise! thank you! .
William Wortman
GBCleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.