You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.

Frustration As soon as the download was complete and my computer rid of all junk/viruses my page changed back from Google to Ask with 3 lines at top which are driving me "crazy".. please help & I was unable to contact PC to discuss this problem

PC Issues 010815 At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely comfortable and hopefully all the issues are resolved. Right now, I'm completely satisfied. Beva Miles

Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

we worked with Sterling Yakiwchuc for ap … we worked with Sterling Yakiwchuc for approx. 4 hours on issues with my computer. his patience and tolorence with working with and explaining every thing to "old" people was above and beyond. thank you a extremely satisfied customer Nora Bosnake