The result was better than expected. The result was better than expected. The people with the original diagones were through and well versed in the probable causes. The technician that cleared and reset my computer was a super efficient person that cleared my problem, reset my computer and went above the work I had expected to be done. Very happy and surprised at the outcome !

Frustration As soon as the download was complete and my computer rid of all junk/viruses my page changed back from Google to Ask with 3 lines at top which are driving me "crazy".. please help & I was unable to contact PC to discuss this problem

Very professional service The service person was extremely professional and patient with me. I'm not that familiar with some of the PC lingo, but the person used words that were easy to follow and understand. The service provided exactly the "clean-up" work that they promised. My PC works well now. Only negative thing: A little "pricy" service for me.

Troubleshooting My PC Super fast service! Removed unnecessary icons, found spyware I did not know was hidden on my PC. They identified phishing and unwanted garbage stored on the computer and also removed those. I was impressed with the speed and accuracy,

PC Issues 010815 At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely comfortable and hopefully all the issues are resolved. Right now, I'm completely satisfied. Beva Miles