THIS AGENCY RATES NO STARS. COMPLETELY MESSED UP MY COMPUTER TO THE POINT I HAD TO HIRE SOMEONE ELSE TO CLEAR UP THE MESS. IN ADDITION, NOT HONEST-ESTABLISHED SEVERAL PRINTERS ON MY COMPUTER AND APPARENTLY HAD MY TRAFFIC ROUTED TO THEM. I COULD NOT PRINT ANYTHING.

My Review The personnel was most helpful and reassuring that the major problems and others effecting my computer were removed and I feel relieved about some of the pop ups that were foreign and scary to me! I was also pleased with the answers to questions I may have had Thank You, Barbara Gunn

Frustration As soon as the download was complete and my computer rid of all junk/viruses my page changed back from Google to Ask with 3 lines at top which are driving me "crazy".. please help & I was unable to contact PC to discuss this problem

Troubleshooting My PC Super fast service! Removed unnecessary icons, found spyware I did not know was hidden on my PC. They identified phishing and unwanted garbage stored on the computer and also removed those. I was impressed with the speed and accuracy,

Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.