Very patient and kind to the technologically challenged I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of knowledge, the response was 'no worries'. I wasn't made to feel inferior because I didn't understand something. Things were explained to me in terms that I could understand. I'm so glad to have my computer cleaned up!

Great service! Although it's scary to give up your computer to strangers, this was an amazing experience. This group of talented techs made fast work of clearing up all my problems. So much easier than lugging the set into a store & waiting days to weeks for it. I can't recommend them enough.

They will scam your grandma or grandpa… They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself. They had issues with Google before, where their marketing accounts were shut down due to scam practices.

Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.

Very professional service The service person was extremely professional and patient with me. I'm not that familiar with some of the PC lingo, but the person used words that were easy to follow and understand. The service provided exactly the "clean-up" work that they promised. My PC works well now. Only negative thing: A little "pricy" service for me.