Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.

They will scam your grandma or grandpa… They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself. They had issues with Google before, where their marketing accounts were shut down due to scam practices.

My Review The personnel was most helpful and reassuring that the major problems and others effecting my computer were removed and I feel relieved about some of the pop ups that were foreign and scary to me! I was also pleased with the answers to questions I may have had Thank You, Barbara Gunn

PC Issues 010815 At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely comfortable and hopefully all the issues are resolved. Right now, I'm completely satisfied. Beva Miles

You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.