Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

PC Issues 010815 At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely comfortable and hopefully all the issues are resolved. Right now, I'm completely satisfied. Beva Miles

Quick clean and very nice people The My Fast PC folks knew aout Macs and were very patient and thorough. I anticipate better computer usage, but if there are problems I feel comfortable calling them and asking for help. Thanks to Carson and Jason for their professional help.

Very professional service The service person was extremely professional and patient with me. I'm not that familiar with some of the PC lingo, but the person used words that were easy to follow and understand. The service provided exactly the "clean-up" work that they promised. My PC works well now. Only negative thing: A little "pricy" service for me.

My Review The personnel was most helpful and reassuring that the major problems and others effecting my computer were removed and I feel relieved about some of the pop ups that were foreign and scary to me! I was also pleased with the answers to questions I may have had Thank You, Barbara Gunn