Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.

Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.

They will scam your grandma or grandpa… They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself. They had issues with Google before, where their marketing accounts were shut down due to scam practices.

I feel wonderful knowing my computer is safe and secure! I made a mistake in speaking with another PC company. When I contacted My Fast PC I immediately knew I was talking to the right people. I explained what had happened, and the technician understood and gave me useful information! I authorized My Fast PC to go in and service my computer. I was later contacted by Steven, who further explained what he had done, the current state of my computer, and answered any questions I had. I trust My Fast PC implicitly. They have my confidence! Also, they are very nice, friendly people!