The result was better than expected. The result was better than expected. The people with the original diagones were through and well versed in the probable causes. The technician that cleared and reset my computer was a super efficient person that cleared my problem, reset my computer and went above the work I had expected to be done. Very happy and surprised at the outcome !

All techs were very helpful. What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through the fix. Helping to give me a better understanding of how and why fixing the computer was so important. As a Mac user it can be very difficult to except the fact that your computer has been invaded by Malware. I'm older and new to the world of computers. They helped me three separate times, giving me a much better understanding of my systems,and how it performs.Thanks everyone at My Fast PC. B. Hetrick

Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.

Faked Out I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.