All techs were very helpful. What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through the fix. Helping to give me a better understanding of how and why fixing the computer was so important. As a Mac user it can be very difficult to except the fact that your computer has been invaded by Malware. I'm older and new to the world of computers. They helped me three separate times, giving me a much better understanding of my systems,and how it performs.Thanks everyone at My Fast PC. B. Hetrick

Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.

You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.

Quick clean and very nice people The My Fast PC folks knew aout Macs and were very patient and thorough. I anticipate better computer usage, but if there are problems I feel comfortable calling them and asking for help. Thanks to Carson and Jason for their professional help.

I feel wonderful knowing my computer is safe and secure! I made a mistake in speaking with another PC company. When I contacted My Fast PC I immediately knew I was talking to the right people. I explained what had happened, and the technician understood and gave me useful information! I authorized My Fast PC to go in and service my computer. I was later contacted by Steven, who further explained what he had done, the current state of my computer, and answered any questions I had. I trust My Fast PC implicitly. They have my confidence! Also, they are very nice, friendly people!