Never received product or shipping… Never received product or shipping confirmation

good investment great packaging & got it in under a week. Lost the top because it’s not fitted.

Went from confused to reassured At first I hadn’t received an email confirmation and was unable to get ahold of anyone regarding my order - in the height of the busiest shopping time, the owner, Don, reached out to me personally and assured me my product had been shipped. Not only did I get it before Christmas, I received a bonus product! My review has been changed because of this excellent customer service! Product is exactly as expected!

Christmas Arrival and Good Customer Service. Ordered right before Christmas, was expecting it to arrive after and it got here before Christmas! Liked that I received a personal call to let me know it shipped and was going to be on its way. A REAL human and not an automated message or a third party from another country.

Great customer service A+ I reached out by email regarding order and delivery confirmation. No email response, instead I got a call from Don (the owner). He personally called me to confirm my order and thank me for my business. For a Mom and it being week of Christmas, this made my day. We had a great chat and within an hour I had an email confirmation for shipping. It’s this type of personal touch that creates repeat business and word of mouth referrals. I’ve told everyone I spoke to today about my experience, and here I am doing my online review. I cannot wait to get my order. My boys will be so excited. Thank You Don 🙏