I ordered several items I ordered several items in one order not sure what this is refering to. but had to send one item back. loved the item just didnt work for me sent it back. satisfied with return process.

1 transaction great. 2nd transaction I am out $65. Bought 2 copies of windows 7 dell branded. 1st on was fine. 2nd one never arrived. Asked CapitalPC to just send key # as i had the install disk. They responded would send another disk. Never got 2nd disk, can't get key from them. USPS is useless and won't respond where they delivered the disk.

easy return policy I have purchased a memory ram for my desktop however it didn't worked for me I called capital pc and they sent me a prepaid shipping label and refund my money right away

Great service Although I really like Windows 7 Professional, I see that everyone else does too. I want to comment on capital pc tself. When I ordered the product, I received a email that it had shipped (USPS) on the 8th. When I hadn't received it by the 17th I called. Without hesitation, they said they would send me another copy via FedEx