1 transaction great. 2nd transaction I am out $65. Bought 2 copies of windows 7 dell branded. 1st on was fine. 2nd one never arrived. Asked CapitalPC to just send key # as i had the install disk. They responded would send another disk. Never got 2nd disk, can't get key from them. USPS is useless and won't respond where they delivered the disk.

I ordered several items I ordered several items in one order not sure what this is refering to. but had to send one item back. loved the item just didnt work for me sent it back. satisfied with return process.

Great service Although I really like Windows 7 Professional, I see that everyone else does too. I want to comment on capital pc tself. When I ordered the product, I received a email that it had shipped (USPS) on the 8th. When I hadn't received it by the 17th I called. Without hesitation, they said they would send me another copy via FedEx

Worst Ever Online Ordering Experience This is a second attempt to post my horrible experience with CapitalPC aka CapitalPC.net. I was looking for a Windows 7 Pro 64bit OEM CD. Found CapitalPC.net to have the best price. Ordered it. Received the wrong CD from them. They finally sent the right CD with NO COA! They said they'd send the COA via email. I wondered if this was legit. I asked for it via REAL MAIL. They said they would send the physical COA. They never did. I called foul (fraud). I emailed Microsoft to get a legit version. I let the Arizona Better Business Bureau know. CapitalPC.net is now on the Northern Arizona's BBB website with one review from me describing this whole ordeal. They now have a "D+" rating with the BBB. "CapitalPC.net better business bureau" is the easiest way to find it for all you that use google. First page. Worst customer support. You type to them...they take forever (days...weeks) to get back to you. You call them. They say they'll call you back the same day. False! They never call you back. Have fun! P.S. At one point in this ordeal CaptialPC.net stated that they would issue me a refund. I trusted them and waited. To my shock, no refund was issued. Photos of my online credit card statements are proof! Now CapitalPC.net has the guts to say that the transaction was credit card fraud on my part. Any excuse to make the honest customer look like the bad guy. This is so shady that giving a penny of your hard earned money to an organization with this type of integrity is foolish! They need to change their tune and become more ethical or go out of business. Nuff said.