averall process is good over all is good just I ordered via fedex and it comes vith usps that's all

easy return policy I have purchased a memory ram for my desktop however it didn't worked for me I called capital pc and they sent me a prepaid shipping label and refund my money right away

Worst Ever Online Ordering Experience This is a second attempt to post my horrible experience with CapitalPC aka CapitalPC.net. I was looking for a Windows 7 Pro 64bit OEM CD. Found CapitalPC.net to have the best price. Ordered it. Received the wrong CD from them. They finally sent the right CD with NO COA! They said they'd send the COA via email. I wondered if this was legit. I asked for it via REAL MAIL. They said they would send the physical COA. They never did. I called foul (fraud). I emailed Microsoft to get a legit version. I let the Arizona Better Business Bureau know. CapitalPC.net is now on the Northern Arizona's BBB website with one review from me describing this whole ordeal. They now have a "D+" rating with the BBB. "CapitalPC.net better business bureau" is the easiest way to find it for all you that use google. First page. Worst customer support. You type to them...they take forever (days...weeks) to get back to you. You call them. They say they'll call you back the same day. False! They never call you back. Have fun! P.S. At one point in this ordeal CaptialPC.net stated that they would issue me a refund. I trusted them and waited. To my shock, no refund was issued. Photos of my online credit card statements are proof! Now CapitalPC.net has the guts to say that the transaction was credit card fraud on my part. Any excuse to make the honest customer look like the bad guy. This is so shady that giving a penny of your hard earned money to an organization with this type of integrity is foolish! They need to change their tune and become more ethical or go out of business. Nuff said.

great service lets be fair they offer good price and great service , I am buying from them last 4 months, never any issue ,if there is one they will take care of it thanks