I have already written a review but… I have already written a review but still never resolve. They kept telling they are still waiting for the claim from UPS and this is since July 2023 since I returned my package. I'm not sure if they are just trying to keep pushing it but I just keep getting the same answer. And I know ups doesn't take this long for a claim to be approved

It was all great It was all great. Love the phone and case. Great communication and fast delivery.

My experience was stressful because I… My experience was stressful because I was not given an option to pick up my phone if no one was going to be home to sign for the package. I had a hard time to find the option on FedEx to have the package redelivered when I can be home or pick it up elsewhere.

Scammers I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....

Does anyone notice they only reply to… Does anyone notice they only reply to people with 3 stars and up? 3 months away til 1 year and they still haven't resolved the issue. Keep saying that they are waiting for ups. And I know for a fact that it's not the case. ups does not take that long to resolve. Horrible I just want my money back