Does anyone notice they only reply to… Does anyone notice they only reply to people with 3 stars and up? 3 months away til 1 year and they still haven't resolved the issue. Keep saying that they are waiting for ups. And I know for a fact that it's not the case. ups does not take that long to resolve. Horrible I just want my money back

If I could give 0 stars I would If I could give 0 stars I would! I got my phone today all excited popped it open and saw the case wasn't installed. No biggy. It still came with a case. I put my sims card in and it states it's locked to Verizon and a prepaid Verizon account non the less!!!! So now I'm panicking because I'm making payments on this phone just to afford it. It's a huge purchase. When I bought the phone it said unlocked to mint mobile which is my carrier. I even contacted mint before I bought it and they said yes we support this type of phone no problem. It will work as long as it's unlocked and I stated it says it is. So here we are. I'm pissed and I don't get pissed. What makes me more made is I contacted them via email like it says to do and they just gave me some professional typed b.s. which is code for I can't help u. I emailed back and said I want a full refund and/ or the phone unlocked. This was my Christmas gift. You have been warned. Just go to the store. Don't use this company. I run a business and I know first hand this is not how u conduct business. Just sell unlocked phones especially if they say they are unlocked.

My experience was stressful because I… My experience was stressful because I was not given an option to pick up my phone if no one was going to be home to sign for the package. I had a hard time to find the option on FedEx to have the package redelivered when I can be home or pick it up elsewhere.

Scammers I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....

Good prices They have great prices, the only thing is the tracking number they gave didn't want to work, I got it to work somehow though. Other then that it was a great experience. Also the phone works very well!