Downloaded multiple spam programs Didn't get to try the actual software much as I was fighting to uninstall the host of other junk that the program installed. I'd been planning to buy it, but then found myself with programs screen recorders, vpn software and pop ups for AI lip syncs. How can I trust a software to speed up my PC when it downloads multiple files and spam during its install. Stay well clear, or at least triple check every page of the installer to untick "bonus" installations. Now my PC is even more unusable than before...

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

Used online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company

No Cancel Subscription Option This website does not send the "forgot password email" to redeem an account to cancel subscriptions. Neither does it have a built in Subsciptions cancel on their website and all it leads to is a dead end in which you cannot cancel your sub. Messaging a Moderator also does not help since they wont answer.

Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.