The team was very quick to respond and … The team was very quick to respond and they was very quickly get to my issue resolved any issues and grateful for the products overall A good experience

I greet all users of IObit products and iTOP… I greet all users of IObit products and at the same time the entire company. I have been using all IObit products for many years, because I also participate in their translation into SLOVAK language. I am VERY satisfied with these products even if there were some problems at times, but IObit's technicians always solved it quickly. I recommend users to at least try some products from the company iTOP, with which IObit has successfully established cooperation. For example, I recommend the excellent product "iTOP VPN" or iTOP PDF, etc. The translator alias dedko58 wishes everyone much success.

Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

I purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.