Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

No Cancel Subscription Option This website does not send the "forgot password email" to redeem an account to cancel subscriptions. Neither does it have a built in Subsciptions cancel on their website and all it leads to is a dead end in which you cannot cancel your sub. Messaging a Moderator also does not help since they wont answer.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

Downloaded multiple spam programs Didn't get to try the actual software much as I was fighting to uninstall the host of other junk that the program installed. I'd been planning to buy it, but then found myself with programs screen recorders, vpn software and pop ups for AI lip syncs. How can I trust a software to speed up my PC when it downloads multiple files and spam during its install. Stay well clear, or at least triple check every page of the installer to untick "bonus" installations. Now my PC is even more unusable than before...

honest I am greatly satisfied with… honest I am greatly satisfied with… honest I am greatly satisfied with their support. I had an issue in my laptop in which my touchpad stopped working entirely and I was out of the country which means Id have trouble getting the guaranty I have so I contacted them and there had been several email sent and received in which every one contained a solution that unfortunately didn't work and then another email for a solution for another and the reply time was very short as well. Thank you guys truly really I my experience