Used online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company

The team was very quick to respond and … The team was very quick to respond and they was very quickly get to my issue resolved any issues and grateful for the products overall A good experience

BE AWARE.... BE AWARE.... You will have an infected system if you use any products from iobit. Trojan infections that are unable to be X from main screen from a company that's supposed to be legit.... Anyway uninstalled all products... I have a VPN provider and don't need your pressuring tactics to illicit money out of me or potential vulnerable people.

Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.

great software new laptop 1 email instructions on how to use old keys to activate. I have used iobit for over 5 computers and 3 laptops it always does the job at a price that is resonable. only complaint the last 2 year promo didn, include software upgrade only 1 yr