HiFi Guru
GBReliable / Affordable / Effective and Great Support Have been using their products for years. Never have had an issue. Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software (some useful - some not). The point is...you have a choice. Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products. Sent an email, within 12 hours had the answer and a new License to install the upgrade program - at no charge! Can't beat that for customer service. Easy to use, does what it says, very affordable - each piece of software can be installed on up to 3 PC's. The one thing I'd wish for: The choice of installing on 3 pc's for 1 year OR 1 pc for 3 years.
Richard Bonheim
GBIt was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.
Steven Roach
GBThe team was very quick to respond and … The team was very quick to respond and they was very quickly get to my issue resolved any issues and grateful for the products overall A good experience
Michael Wright
GBThe IOBit Team Excellent Support The IOBit Support was prompt to answering my question about my recent purchases I recently completed. To the IOBit Support Team, THANK YOU for your excellent and prompt support.
Kenny Harper
GBRecently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.