The IOBit Team Excellent Support The IOBit Support was prompt to answering my question about my recent purchases I recently completed. To the IOBit Support Team, THANK YOU for your excellent and prompt support.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

IObit Software Updater top marks with great support As a longtime user of IObit Uninstaller, I gave the latest Software Updater a try and found it extremely helpful and accurate. More over the list of Recommended software makes it super simple to add any new stuff to my system while ensuring I get the most recent version. After initial install I did strike an issue with one App. which reported incorrect version and wouldn't update. After very fast and accurate diagnostic from Support it proofed to be an error on my part, now rectified and all is well. Thank you IObit for an excellent utility and great support.

Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

honest I am greatly satisfied with… honest I am greatly satisfied with… honest I am greatly satisfied with their support. I had an issue in my laptop in which my touchpad stopped working entirely and I was out of the country which means Id have trouble getting the guaranty I have so I contacted them and there had been several email sent and received in which every one contained a solution that unfortunately didn't work and then another email for a solution for another and the reply time was very short as well. Thank you guys truly really I my experience