It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

excellent software even the free… excellent software even the free versions are very usefull and very good prices in packs for the Pro versions relatively quick support for the Pro versions

honest I am greatly satisfied with… honest I am greatly satisfied with… honest I am greatly satisfied with their support. I had an issue in my laptop in which my touchpad stopped working entirely and I was out of the country which means Id have trouble getting the guaranty I have so I contacted them and there had been several email sent and received in which every one contained a solution that unfortunately didn't work and then another email for a solution for another and the reply time was very short as well. Thank you guys truly really I my experience

Biggest scam i have seen in a while Installed the program. Instantly installed 3 other programs without me knowing. Random ads pop out, just a scam overall. After I tried to recover my files, led me to a white screen and was stuck for 30 mins. Almost lost my laptop. Phew.

Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.