Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

Used online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company

IObit Software Updater top marks with great support As a longtime user of IObit Uninstaller, I gave the latest Software Updater a try and found it extremely helpful and accurate. More over the list of Recommended software makes it super simple to add any new stuff to my system while ensuring I get the most recent version. After initial install I did strike an issue with one App. which reported incorrect version and wouldn't update. After very fast and accurate diagnostic from Support it proofed to be an error on my part, now rectified and all is well. Thank you IObit for an excellent utility and great support.

great software new laptop 1 email instructions on how to use old keys to activate. I have used iobit for over 5 computers and 3 laptops it always does the job at a price that is resonable. only complaint the last 2 year promo didn, include software upgrade only 1 yr

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.