It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

I purchased Advanced System Care but… I purchased Advanced System Care but did not receive any information about the product after completing the purchase. Here are the details of my order: Payment made online on 16/03/2024 at 12:45 Vendor: PADDLE.NET* IOBITSOFT LISBOA PRT Order number: 629107 Could you please send me the activation code or any necessary information related to my order? Thank you.

Used online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company

No Cancel Subscription Option This website does not send the "forgot password email" to redeem an account to cancel subscriptions. Neither does it have a built in Subsciptions cancel on their website and all it leads to is a dead end in which you cannot cancel your sub. Messaging a Moderator also does not help since they wont answer.