Steven Roach
GBThe team was very quick to respond and … The team was very quick to respond and they was very quickly get to my issue resolved any issues and grateful for the products overall A good experience
ravi
INhonest I am greatly satisfied with… honest I am greatly satisfied with… honest I am greatly satisfied with their support. I had an issue in my laptop in which my touchpad stopped working entirely and I was out of the country which means Id have trouble getting the guaranty I have so I contacted them and there had been several email sent and received in which every one contained a solution that unfortunately didn't work and then another email for a solution for another and the reply time was very short as well. Thank you guys truly really I my experience
Michael Wright
GBThe IOBit Team Excellent Support The IOBit Support was prompt to answering my question about my recent purchases I recently completed. To the IOBit Support Team, THANK YOU for your excellent and prompt support.
Gyla
GBI purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.
Richard Bonheim
GBIt was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.