Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

I purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.

The team was very quick to respond and … The team was very quick to respond and they was very quickly get to my issue resolved any issues and grateful for the products overall A good experience

Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.

Biggest scam i have seen in a while Installed the program. Instantly installed 3 other programs without me knowing. Random ads pop out, just a scam overall. After I tried to recover my files, led me to a white screen and was stuck for 30 mins. Almost lost my laptop. Phew.