johnnie pritchard
GBBE AWARE.... BE AWARE.... You will have an infected system if you use any products from iobit. Trojan infections that are unable to be X from main screen from a company that's supposed to be legit.... Anyway uninstalled all products... I have a VPN provider and don't need your pressuring tactics to illicit money out of me or potential vulnerable people.
John Molyneux
GBUsed online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company
HiFi Guru
GBReliable / Affordable / Effective and Great Support Have been using their products for years. Never have had an issue. Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software (some useful - some not). The point is...you have a choice. Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products. Sent an email, within 12 hours had the answer and a new License to install the upgrade program - at no charge! Can't beat that for customer service. Easy to use, does what it says, very affordable - each piece of software can be installed on up to 3 PC's. The one thing I'd wish for: The choice of installing on 3 pc's for 1 year OR 1 pc for 3 years.
Kenny Harper
GBRecently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.
Gyla
GBI purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.