The IOBit Team Excellent Support The IOBit Support was prompt to answering my question about my recent purchases I recently completed. To the IOBit Support Team, THANK YOU for your excellent and prompt support.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

Reliable / Affordable / Effective and Great Support Have been using their products for years. Never have had an issue. Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software (some useful - some not). The point is...you have a choice. Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products. Sent an email, within 12 hours had the answer and a new License to install the upgrade program - at no charge! Can't beat that for customer service. Easy to use, does what it says, very affordable - each piece of software can be installed on up to 3 PC's. The one thing I'd wish for: The choice of installing on 3 pc's for 1 year OR 1 pc for 3 years.

Biggest scam i have seen in a while Installed the program. Instantly installed 3 other programs without me knowing. Random ads pop out, just a scam overall. After I tried to recover my files, led me to a white screen and was stuck for 30 mins. Almost lost my laptop. Phew.

BE AWARE.... BE AWARE.... You will have an infected system if you use any products from iobit. Trojan infections that are unable to be X from main screen from a company that's supposed to be legit.... Anyway uninstalled all products... I have a VPN provider and don't need your pressuring tactics to illicit money out of me or potential vulnerable people.