I purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.

Reliable / Affordable / Effective and Great Support Have been using their products for years. Never have had an issue. Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software (some useful - some not). The point is...you have a choice. Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products. Sent an email, within 12 hours had the answer and a new License to install the upgrade program - at no charge! Can't beat that for customer service. Easy to use, does what it says, very affordable - each piece of software can be installed on up to 3 PC's. The one thing I'd wish for: The choice of installing on 3 pc's for 1 year OR 1 pc for 3 years.

IObit Software Updater top marks with great support As a longtime user of IObit Uninstaller, I gave the latest Software Updater a try and found it extremely helpful and accurate. More over the list of Recommended software makes it super simple to add any new stuff to my system while ensuring I get the most recent version. After initial install I did strike an issue with one App. which reported incorrect version and wouldn't update. After very fast and accurate diagnostic from Support it proofed to be an error on my part, now rectified and all is well. Thank you IObit for an excellent utility and great support.

Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.