You do not have to be a computer nerd… You do not have to be a computer nerd to use Ipswitch. The user interface for moving files couldn't be simpler. FIles can be moved by simply dragging them from a computer folder to a website folder or vice versa. Also, the Iipswitch help menu shows how easy it is to create scripts that upload or download files from a website to a computer and schedule the scripts to run once a day or every 5 minutes.

Worst tech support I have ever… Worst tech support I have ever encountered. Takes an act of congress to reinstall and activate software after a crash. They say to call tech support to get it reactivated but then say you can't contact tech support without a support contract.

Do not buy this if you want to know if your stuff is working There is a bug that's been affecting us for quite a while, whereby we get a flurry of 'false' down messages at seemingly random times. We've been talking with support and it's something that is known about but there is no fix yet. We're a small, rural hospital with limited staff, and the alarm fatigue is frankly getting to be DANGEROUS. It's really sad, since we've been running whatsup for several years now, with no real issues. But somehow they can't figure out how to fix this, and it's definitely a significant problem. Will be purchasing a different solution at next possible opportunity.

Purchasing process is bad Purchasing process is bad. Paying is easy, but information on retreiving the download for this product is not very clear. You must register to the community, whereupon you are supposed to find your purchased products on your Products page. Despite the message stating "Products for new contacts and online orders can take up to 1 hour to show under My Products" my purchased product has not shown up after waiting several hours. So on the whole, not very satisfying at all. In this digital age you could expect a smoother transaction.

I have used the Ipswitch FTP software… I have used the Ipswitch FTP software for many years. When my computer crashed and I could't download the old version of the software I purchased the current version. On the surface at least it appears identical to the old version I used everyday for about 10 years. It's easy to install and set up, always dependable, and is a real workhorse. Its a GREAT software product and I've always found the support to be quick and spot on...It's obviously a GREAT company too!!!