I have used the Ipswitch FTP software… I have used the Ipswitch FTP software for many years. When my computer crashed and I could't download the old version of the software I purchased the current version. On the surface at least it appears identical to the old version I used everyday for about 10 years. It's easy to install and set up, always dependable, and is a real workhorse. Its a GREAT software product and I've always found the support to be quick and spot on...It's obviously a GREAT company too!!!

Purchasing process is bad Purchasing process is bad. Paying is easy, but information on retreiving the download for this product is not very clear. You must register to the community, whereupon you are supposed to find your purchased products on your Products page. Despite the message stating "Products for new contacts and online orders can take up to 1 hour to show under My Products" my purchased product has not shown up after waiting several hours. So on the whole, not very satisfying at all. In this digital age you could expect a smoother transaction.

Don't go near these folks they are crooks I paid for a software product and never received the software download or activation key. This outfit is like pulling teeth, every time I have to deal with them it gives me a head and stomach ache. This time out I just let them steal my money because no attempt to contact them works. If you want an honest software company go somewhere else

somewhat intuitive somewhat intuitive, flexible and convenient to use. The transfer of files is quick and seamless. However, you do need to know what you are doing. It is a little bit confusing to navigate through the file structure, but this depends on how the file structure is set up. It may take about an hour of use or for some people, more time, to get used to the requirements of the system. Once this is done, the system is relatively easy to use and it works great.

Complete scam I purchased their software online and never received my serial number. Then sumbitted my information on their sales and support forms and heard nothing back. Then called the number and was on hold for 26 minutes before they just said "our offices are now closed" then got kicked back to the main menu.