Worst tech support I have ever… Worst tech support I have ever encountered. Takes an act of congress to reinstall and activate software after a crash. They say to call tech support to get it reactivated but then say you can't contact tech support without a support contract.

As I understand it As I understand it, if I reset my computer operating system I no longer have Ipswitch WS_FTP Pro 12. What a sham. $49.95 for a one-time install. I will never buy this product again. And I will never advise anyone else to buy it. $49.95 for 1 activation. What a rip off. Keith Rose

We’ve been using Ipswitch products for business and personal purposes. We’ve been using Ipswitch products for many years; they have great products with excellent support. Thank you for the support you have provided to keep the business up and running. We received support by them, even long after our support agreement was expired and there was no delay when we had the need.

I can't quit you Ipswitch! I started using Ipswitch in 2004 while working as a webmaster and found the product to be very reliable with features to control large user groups and track files. Retirement started 5 years ago and recently, after being a bit bored, took on a volunteer webmaster position. My first choice, over all the free ftp apps, was and still is Ipswitch. Even though I am on a limited income, the money spent is well worth it. Ipswitch is a reliable, stable application that is easy to use and hard to forget.

somewhat intuitive somewhat intuitive, flexible and convenient to use. The transfer of files is quick and seamless. However, you do need to know what you are doing. It is a little bit confusing to navigate through the file structure, but this depends on how the file structure is set up. It may take about an hour of use or for some people, more time, to get used to the requirements of the system. Once this is done, the system is relatively easy to use and it works great.