Worst service ever! Placed an online order on 9/7. No reply until I sent a followup email on 9/15 only to be informed the item was back-ordered and they expected a shipment in the next 5 business days. Authorized the purchase on 9/16 based on this expectation only to see 5 days come and go AGAIN with no response/update. Sent a followup email on 9/29 and have not heard anything from anyone! It's been nearly 4 weeks and I just contacted my credit card company to start dispute proceedings. Is THIS what you call customer service? I'm amazed they're even in business...BUYER BEWARE!

DO NOT BOY FROM THIS COMPANY This company seemed okay initially during the purchasing process, but when the item I received was DOA and I had to return it and then when I got the replacement (could have been same one) and it was DOA I said OH NO. Since then I haven’t been able to get anyone to return any of my calls or email. I’ve filed a complaint with the BBB and we’ll see what happens. If you’re considering making a purchase I’d recommend staying away from this company.

Super helpful, very friendly and surprisingly knowledgeable in a lot of areas. I was looking for some video cards and surveillance equipment that I couldn't find for the life of me.. After talking to Frank, he actually found a cross for my card that would work for my application and had it in stock. He asked me my plans for them and I told him what I was working on and that I had to find some good cameras. He recommended a few of them and sent me some info about them. After researching the cameras... I bought set and they work great! Thanks Frank for all your help! You made this super easy for me.

cannot contact I haven't bought anything yet because Ive been trying to get a hold of them for over a week with no responses to emails or phone messages left. Every time I call i receive a recording telling me all representatives are busy please leave a message and one will get back to you as soon as possible. They haven't yet. it shouldn't take that long to get a response. All i want is a simple answer.

Legit service - yet, uninformative. I placed an order on a computer case that's no longer being manufactured by the original manufacturers on a Sunday hoping it would come before the week was over. Shortly after my order, an automated confirmation email was sent. An entire week went by; nothing. I decided to call them that Monday. The employee on the phone informed me that they had in fact sent me an email the day after I placed my order, however after checking thoroughly, I could not find the email anywhere. He also said that they didn't even have the case in stock, and it would take two weeks to get it in. So I decided to wait. Two days went by and I decided to call them again just to check up on things. The employee on the phone then re-informed me that it would take up to two months to get the case in stock. I could wait two weeks, but two months would be too much considering I'd be out of state by then working on a project. So, shortly after I sent in a cancellation email. Its been a week since I've sent the cancellation email in.. still haven't got a reply from them, I'll probably have to end-up calling them and cancelling.. I'm not going to blame them for this, being a programmer myself who's developed his fair share of websites, I know that emailing systems can be tricky. In short: They aren't scammers, the website is in fact legit. But: Don't trust the website, just because they have a product shown doesn't mean it's actually in stock. This isn't their fault though, managing a huge inventory isn't easy, I know. I highly recommend calling them before placing your order and checking on the status of a item's availability.