Diana
CAStealing customer email addresses and selling to other vendors I was shocked to see that Epson.ca used pricegrabber.ca to collect reviews of their site. I accidentally entered my email address with my review about my experience buying on Epson.ca. Low and behold, pricegrabber was hosting the review and started sending me emails from their site and then from other vendors. In Canada, it is illegal to send unsolicited emails like that. But the fact is it is difficult to track.
david lu
GBLack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.
Garrick Hebdon
GBSuch a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company
061206tss
GBMultiple charges to my card on file have caused me to cancel my merchant account with this company. I signed up with PG after suggested by Amazon, I now will do business with neither. Pricegrabber, has charged my credit card over $250 in the past 24 hours, I have lost count on how many trouble tickets I have generated to resolve this. I get an e-mail right away indicating my ticket has been received and a rep would be contacting me shortly.... LIE I found thier number through a 3rd party and have left at least 6 messages. Finally I contacted my bank and am disputing all of the charges. BEWARE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Thieves at best run it and give absolutely zero support for their worthless service
chris
GBStay away i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them