061206tss
GBMultiple charges to my card on file have caused me to cancel my merchant account with this company. I signed up with PG after suggested by Amazon, I now will do business with neither. Pricegrabber, has charged my credit card over $250 in the past 24 hours, I have lost count on how many trouble tickets I have generated to resolve this. I get an e-mail right away indicating my ticket has been received and a rep would be contacting me shortly.... LIE I found thier number through a 3rd party and have left at least 6 messages. Finally I contacted my bank and am disputing all of the charges. BEWARE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Thieves at best run it and give absolutely zero support for their worthless service
chris
GBStay away i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them
Garrick Hebdon
GBSuch a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company
Aaron C.
CARarely any issues. Quick merchant inquiry response time. Reports always available. I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.
kandy
SGvery poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here