very poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here

Stealing customer email addresses and selling to other vendors I was shocked to see that Epson.ca used pricegrabber.ca to collect reviews of their site. I accidentally entered my email address with my review about my experience buying on Epson.ca. Low and behold, pricegrabber was hosting the review and started sending me emails from their site and then from other vendors. In Canada, it is illegal to send unsolicited emails like that. But the fact is it is difficult to track.

Lack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.

Possible Fraud Clicks We have advanced ROI tracking software installed on our website. We were getting 3 X the amount of suspicious clicks (generally clicks that come through stay on site 1-3 secs then leave) then real clicks. Some of these could be legitimate but when your paying for every click you would hope the person would stay on the page for more then 1-3 secs. The ROI is less then 1% so it has been a total money pit. With Google Shopping I get a much better conversion rate , higher traffic and it costs less money. I am not sure that PG does anything malicious but its quite possible competitor fraud click. They should have a better matrix in place to insure that with a premium price you are getting good quality clicks.

Great prices, outstanding cusomer service, and will definetely recomend anyone to pricegrabber. Customer service is amazing, great prices and very satisfied, will definitely buy again.