Juju Mpoutik
GBalways unavailable to reach so im speaking as a merchant. we signed up to pricegrabber.com and we submitted our feeds for review. They came back and rejected our feeds. They also assigned us to a technical person who is always unavailable to reach. We wanted to call them so we could resubmit our feeds but noone was available. Their tech person Alex is always unavailable, we called him 3-4 times, left voicemails but no response. Then we called their main phone number, remarkable to say that we had to go through a third party website to find because they dont disclose it through their site, and we still got noone to answer the phone to help us. We are not canceling our account and moving to some other service. There is no point. You are not dealing with any sort of professional company that provides customer service nor they would care less about service. They sit down, charge you and do nothing without providing any sort of support Avoid
david lu
GBLack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.
kandy
SGvery poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here
chris
GBStay away i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them
Joeyoung
SGreview is true i support the other negative comment about this website customer service need improving !!