very poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here

Rarely any issues. Quick merchant inquiry response time. Reports always available. I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.

Pricegrabber electronics Storefront purchase PG search results come up with more than what is keyed into the search box. I purchased 2 electronic items thinking I got a hit for what I was searching, later to find it was an older, discontinued model with just 1 number different from my search. Although PG does have some reputable merchants, there are several that are bogus, have no physical inventory and just post in their stores what's up for auction at auctions.samsclub.com/ at prices over double what the item is sold for at the auction. This tactic is deceitful. I was duped by one of these vendors named Brand_New_Items. I want to prevent this from happening to anyone else. In this economy no one wants to be scammed or ripped off (in my case over 250 on 1 item!). Anyone with a Sam's Club membership and a credit card can bid at their auction site and save the cash these vendors overcharge. This is not the first time I got ripped off by a vendor at PG. Apparently Pricegrabber condones this sort of tactic, they don't mind if customers get ripped off. They removed 3 feedbacks left for Brand_New_Items and put my account on hold.

Fraudulent Clicks These guys are frauds. Our listings were getting clicks with an average cost of $2-3 per day. On one particular day they debited our account with $70. Further, a payment made to them does not show in our account. It shows as a debit in our Bank Statement. Even though we have written to them and even called them up, there is no response from them. Would strongly advise against listing on pricegrabber.com

Such a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company