Joeyoung
SGreview is true i support the other negative comment about this website customer service need improving !!
RippedOffCustomer
GBPricegrabber electronics Storefront purchase PG search results come up with more than what is keyed into the search box. I purchased 2 electronic items thinking I got a hit for what I was searching, later to find it was an older, discontinued model with just 1 number different from my search. Although PG does have some reputable merchants, there are several that are bogus, have no physical inventory and just post in their stores what's up for auction at auctions.samsclub.com/ at prices over double what the item is sold for at the auction. This tactic is deceitful. I was duped by one of these vendors named Brand_New_Items. I want to prevent this from happening to anyone else. In this economy no one wants to be scammed or ripped off (in my case over 250 on 1 item!). Anyone with a Sam's Club membership and a credit card can bid at their auction site and save the cash these vendors overcharge. This is not the first time I got ripped off by a vendor at PG. Apparently Pricegrabber condones this sort of tactic, they don't mind if customers get ripped off. They removed 3 feedbacks left for Brand_New_Items and put my account on hold.
Garrick Hebdon
GBSuch a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company
061206tss
GBMultiple charges to my card on file have caused me to cancel my merchant account with this company. I signed up with PG after suggested by Amazon, I now will do business with neither. Pricegrabber, has charged my credit card over $250 in the past 24 hours, I have lost count on how many trouble tickets I have generated to resolve this. I get an e-mail right away indicating my ticket has been received and a rep would be contacting me shortly.... LIE I found thier number through a 3rd party and have left at least 6 messages. Finally I contacted my bank and am disputing all of the charges. BEWARE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Thieves at best run it and give absolutely zero support for their worthless service
kandy
SGvery poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here