chris
GBStay away i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them
Diana
CAStealing customer email addresses and selling to other vendors I was shocked to see that Epson.ca used pricegrabber.ca to collect reviews of their site. I accidentally entered my email address with my review about my experience buying on Epson.ca. Low and behold, pricegrabber was hosting the review and started sending me emails from their site and then from other vendors. In Canada, it is illegal to send unsolicited emails like that. But the fact is it is difficult to track.
061206tss
GBMultiple charges to my card on file have caused me to cancel my merchant account with this company. I signed up with PG after suggested by Amazon, I now will do business with neither. Pricegrabber, has charged my credit card over $250 in the past 24 hours, I have lost count on how many trouble tickets I have generated to resolve this. I get an e-mail right away indicating my ticket has been received and a rep would be contacting me shortly.... LIE I found thier number through a 3rd party and have left at least 6 messages. Finally I contacted my bank and am disputing all of the charges. BEWARE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Thieves at best run it and give absolutely zero support for their worthless service
Juju Mpoutik
GBalways unavailable to reach so im speaking as a merchant. we signed up to pricegrabber.com and we submitted our feeds for review. They came back and rejected our feeds. They also assigned us to a technical person who is always unavailable to reach. We wanted to call them so we could resubmit our feeds but noone was available. Their tech person Alex is always unavailable, we called him 3-4 times, left voicemails but no response. Then we called their main phone number, remarkable to say that we had to go through a third party website to find because they dont disclose it through their site, and we still got noone to answer the phone to help us. We are not canceling our account and moving to some other service. There is no point. You are not dealing with any sort of professional company that provides customer service nor they would care less about service. They sit down, charge you and do nothing without providing any sort of support Avoid
Aaron C.
CARarely any issues. Quick merchant inquiry response time. Reports always available. I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.