Lack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.

Possible Fraud Clicks We have advanced ROI tracking software installed on our website. We were getting 3 X the amount of suspicious clicks (generally clicks that come through stay on site 1-3 secs then leave) then real clicks. Some of these could be legitimate but when your paying for every click you would hope the person would stay on the page for more then 1-3 secs. The ROI is less then 1% so it has been a total money pit. With Google Shopping I get a much better conversion rate , higher traffic and it costs less money. I am not sure that PG does anything malicious but its quite possible competitor fraud click. They should have a better matrix in place to insure that with a premium price you are getting good quality clicks.

Such a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company

Rarely any issues. Quick merchant inquiry response time. Reports always available. I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.

review is true i support the other negative comment about this website customer service need improving !!