Do not buy anything from this company Do not buy anything from this company! I ordered the Snapshot Action Camera. It took almost a month to arrive and it was of such poor quality that there was no way I could give it to my 9 year old grandson. I followed the return instructions to the letter as well as totally adhered to terms and conditions listed on their website. It has been a month and I have not received my refund. Their "customer support" is basically nonexistent. I have sent countless messages and keep getting the same automated messages. In response to one email from me about my return I got 3 different automated responses none of which had to do with my question including one that said they hoped I was enjoying the camera. I am going to open a fraud investigation with my credit card company but am not holding my breath. DO NOT BUY from these people. Its a scam. Note after company response: The response from the company posted here is purely performative. I have sent them my order # at least 6 times since early December to no avail. I keep getting automated responses. I did try one more time after this response and even referenced their response to my post. Crickets. This time I did not get any response at all. DO NOT BUY FROM THIS " COMPANY". I got scammed by these people but you do not have to.

A very satisfying experience as a… A very satisfying experience as a customer of Snapshot Shelfystand. The people who took care of my problem responded diligently and with great efficacy. To me, Kiefer is an employee that every company would like to have.