KH
GBWorks, but takes a lot of work Our business has been a customer since Sept 2015. We have 2 devices in a retail setting that have required monthly support tickets because of issues. Support responds rather quickly, however it's infuriating that there is not direct phone support - you submit an email ticket and then have to schedule a support call. The monthly subscription fee is more than our POS subscription costs that runs out whole business so it's hard to justify the ROI.
Nabil
SAExcellent software and reliable support… Excellent software and reliable support team, Always there when in doubt with the most accurate solutions.
Emily
GBThis company is a sinking ship With the advent of smart tv's their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.
Heather Yang
GBSimple Digital Signage! You can't ask for an easier interface for digital signage. Product as not as robust as some of the larger companies in the space, but the team seems open to listening to feedback and creating new apps every month.
Cody Norberg
GBInnovative, Does what it says it will. Easy to use. Great support. Innovative, Does what it says it will. Easy to use. Great support. Opens avenues to new, exciting conversations with guests.