Steven Tyson
GBCon artists!!!! Paid for two items 'Snuggle uppets' for our children's birthday presents which was sent with free delivery, they arrived OK... BUT... Today I had to sign for a delivery in an envelope, on opening it there was a booklet for 'Pitch Moneysavers Club' and a letter with a membership card attached. It said I had a 30 day trial which would last 12 months and that after 30 days £99.99 would be debited from the card details I gave when ordering the Snuggle Uppets, also they were charging me £2.99 for postage and packing of the booklet they sent. If you order from these people you will pay!!!!
Dave Moore
CZExcellent Customer Experience - even to Europe..!!!! I was pleased to find that after watching a TV commcerical for a new piece of kitchen equipment that Pitch.TV could deliver to my home location in Europe. Not only was the product fairly priced, but the postage to Europe was much more competative than other on line stores. The delivery was fast, quality of the product excellent. End to end this was a great shopping experience, and I would wholeheartedly recommend to people in the UK and to people now living out here on mainland Europe. For sure, I will be shopping again. Thank you for this, at a time when Customer Service does seem to suffer in light of competative prices, I am please do say that this is not the case for pitch.