Drivertuner

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3.08
Based on 12 Reviews

5

33.33%

4

25.00%

3

0.00%

2

0.00%

1

41.67%
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Ivan Dalzell
AU

My dealings with a shonky mob My dealings with a shonky mob called Driver Tuner On the 16th April I paid $7.51 for the use of this software from the 16th April to the 23rd April. The software was not suitable for my requirements and it was uninstalled on the 20th April. On the 22nd April I received an Email from a mob called Clickbank advising me that $60.35 was being deducted from my account that I had paid the $7.51 from for the use of the software for the 7 day period. I contacted Driver Tuner immediately that the software that I could only have been used until the 23rd April had been uninstalled from my computer and they had no authority to have their cohort Clickbank make any further deductions. Thanks, but no thanks! I paid for a 7 day trial and have decided against continuing. Reply from Driver Tuner Subject: Re: DRIVER TUNER Dear Customer, Thank you for contacting our Support Team! Could you give us a chance and keep using we will provide technical support for your computer in the future! That's to say, you can ask any computer technical question during the license period. Besides we are updating the software all the time. You will find our product and service are valuable! If you are still not satisfied with the product, we will happily cancel your subscription immediately. Best Regards. Email sent 22nd April The above 7 day trial of your product is to be cancelled immediately and you do not have my authority to make any further deductions from my account. Ivan Dalzell On the 23rd April I received an Email from Clickbank advising me that they had deducted $60.35 from my Credit Card. Email sent On Tue, Apr 24, 2018 at 4:38 AM, Subject: Re: DRIVER TUNER Dear Customer, Thank you for contacting our Support Team! We’re so sorry that you have experienced issues! As promised, if DriverTuner or our Support Team is not able to resolve the problem for you, we will happily cancel your order immediately. Before cancelling, we would love the opportunity to provide you with personalized Technical Support to help you fix the problem. Please respond with the following details so that we can best assist you: 1. What is the problem with your computer? 2. Are you getting an error message? If so, please provide it exactly, as well as the circumstances that causes it to appear. 3. What OS System do you use? (Windows XP, Vista, Win 7, Win 8, Win 10, etc.) 4. If you are able, please also provide a screen shot of the problem. NOTE: To create a screen shot: · Press PRINT SCREEN (located next to the F12 key on most keyboards). · Open MS Paint in Windows Accessories. · Press CTRL+V to insert the screen shot. · Save the new image to the Desktop in PNG format. · Attach the saved file to the e-mail. 5.which driver you would like to update? 6.Your computer brand and model number? Thanks so much! We look forward to hearing back from you so that we can quickly resolve this issue! Sincerely DriverTuner Support Team You morons just aren’t getting it. Your Driver Tuner was uninstalled from my computer on the 20th April 2018 and if your product was any good you would not have to resort to such unethical, shonky treatment of prospective customers. You are advised: IF THE AMOUNT OF $60.35 IS NOT REIMBURSED TO MY ACCOUNT WITHIN 48 HOURS OF THIS NOTICE I WILL BE CONTACTING THE ACCC IMMEDIATELY AND LODGING A CLAIM IN THE SMALL CLAIMS TRIBUNAL TO RECOVER THIS AMOUNT TOGETHER WITH COSTS. Ivan Dalzell

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GTRdeamon
DK

Dont use this crap. Dont use this crap. I got this reccomended from from a program a few monfh back. So tryed it out and i shut never have done that. After installed what the software told me where out dated drivers, i rebooted my system and bang. Windows loge came but freezed up just after that and then the system just kept rebooting. I tryed every thing in my power to save my windows install but nothing worked. It cut not be repaired, recovered or any thing. I even tryed out all the known thing ind CMD or windows command prompt with bootrec, bootrepaier and so on. Nothing cut be done and i lost all my latest files i dit not had made backup of yet. tryed severel windows installs and the same happened every time. I tryed with windows 7 and 10. Every time driver tuner made my windows unbootable and unable to repair it. Again dont use this crap. Its nothing else than malware or something like that. It deffently not holds it promised with "Excellent Ability to Fix Driver Issues". They are wrong driver tuner is the issue or make it worse by destroying your windows.

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Henrik D Schulze
SE

Scheiße They use malware to promote this scam!! And the guys on google just role their thumbs ...

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Bruce
AU

THIS IS RUBBISH ZERO RATING These people are scammers. They encourgae you to sign up for a 7 day trial for which they charge a small fee then, once they have your charge card details they immediately deduct a full years subscription. They will not even consider refunding your money and are immoral and acting illegally. They are thieves and i don't even want to open their stupid product...I just want my money back. BEWARE...DO NOT DEAL WITH THIS COMPANY.

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Steffan Rosenhede Jensen
DK

scam bought the 7 days trial, when you do this, you automatically sign up for the full version. If you product are any good, you don't have to use this scam method. I have writen to them many time for a refund for the full version, at first they answered trying to get me to keep the product, I refused and then they just stopped answering.

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