windows completely crashed after installation and customer services said it's not their problem. Useless and very helpful customer service to deny the faults after installation. Will not ever use again. Not recommend and waste of money

This rating is better than they… This rating is better than they deserve. Product is advertised for being able to convert Dynamic disks to Basic without losing data. This doesn't work and the product is basically trash. I will never purchase from this group again and would never advise anyone to do the same. They are not truthful.

EaseUS Partition Master - auto-renewal warning I bought 1 x EaseUS Partition Master Professional (1 - Month Subscription) 16.8. The first month cost 9.83 GBP. I thought I'd just bought it for one month. No. The name is misleading and they then charged me 31.45 GBP for the second month and all further months. They count on people not reading the small print. WATCH OUT for the auto-renewal. I will never use again.

I paid for a new problem... They lie about offering anything for free, so I purchased it for a basic hard-drive cloning. It seemed to lock up a good 300mb of space without reason, system runs noticeably slower and my windows recovery environment is nowhere to be found. I have to go create a recovery drive on another computer to fix what there software screwed up. Buyer Beware.

Doesn't work/Won't Issue Refund I purchased and installed the software on the recommendation of Microsoft and got an error message that my disk partition did not support conversion. I thought that's what their software was supposed to do! They have all kinds of mumbo-jumbo in their refund policy so they can refuse to refund the money, " The request for refund is made for reason of product failures that are not product related. Please understand that we cannot provide a refund if our product does not perform tasks it is neither intended to perform nor advertises it performs." How was I to know it wouldn't work with my hard drive configuration. The free version wouldn't work until I paid their $39.95 and then that didn't even work. To top it off my hard drive refused to boot 2 days later and I couldn't use their software anyway. I think they're a bunch of crooks and scam artists advertising a product that never works, then refusing to offer refunds. Microsoft recommended them as a possible solution to my problem, and I wrote them and told them not to recommend them anymore.