Doesn't work/Won't Issue Refund I purchased and installed the software on the recommendation of Microsoft and got an error message that my disk partition did not support conversion. I thought that's what their software was supposed to do! They have all kinds of mumbo-jumbo in their refund policy so they can refuse to refund the money, " The request for refund is made for reason of product failures that are not product related. Please understand that we cannot provide a refund if our product does not perform tasks it is neither intended to perform nor advertises it performs." How was I to know it wouldn't work with my hard drive configuration. The free version wouldn't work until I paid their $39.95 and then that didn't even work. To top it off my hard drive refused to boot 2 days later and I couldn't use their software anyway. I think they're a bunch of crooks and scam artists advertising a product that never works, then refusing to offer refunds. Microsoft recommended them as a possible solution to my problem, and I wrote them and told them not to recommend them anymore.

Refund policy is not honored by support I was trying to create a 5TB partition on an MBR disk (which is possible by changing the sector size to 4Kn, look it up), when it prompted to upgrade to the pro version of Partition Master. It said something like "To allocate space beyond 2TB on MBR disks the pro version is required." (the message does not show up in the pro version and I didn't manage to reset to free). I requested a refund pretty much immediately after realizing that it silently changed the partion table to GPT whenever I allocate more than 2TB. Support was not helpful at all. Seemed to not know very much about the topic (e.g. started talking about cluster size when I was talking about sector size). Specifically, they said they can't refund me because of article 6 of their refund policy which states: "Please understand that we cannot provide a refund if our product does not perform tasks it is neither intended to perform nor advertises it performs." I tried to argue that it did advertise the feature but without any luck. In conclusion, their "money-back guarantee" is pretty much a scam. The software itself might be ok - but honestly, just use literally anything else and don't waste your money on this.

Paid 2020 version FAILED every time. Paid version of EASEUS in 2020 failed many attempts to clone different drives. A free version of their competitor, AOMEI, worked great. I tried to clone a GPT Windows 10 disk with four partitions to a solid state drive.That cloned drive wouldn't boot. Windows 10 could not complete the startup repair. Then I used a bootable CD with AOMEI Partition Assistant Free version 7.1. It cloned the original drive to the SSD in less time, and it boots and works fine. Their free version works when my PAID version of YOUR software doesn't.

EaseUS Partition Master - auto-renewal warning I bought 1 x EaseUS Partition Master Professional (1 - Month Subscription) 16.8. The first month cost 9.83 GBP. I thought I'd just bought it for one month. No. The name is misleading and they then charged me 31.45 GBP for the second month and all further months. They count on people not reading the small print. WATCH OUT for the auto-renewal. I will never use again.

I paid for a new problem... They lie about offering anything for free, so I purchased it for a basic hard-drive cloning. It seemed to lock up a good 300mb of space without reason, system runs noticeably slower and my windows recovery environment is nowhere to be found. I have to go create a recovery drive on another computer to fix what there software screwed up. Buyer Beware.