Wiley
GBThis rating is better than they… This rating is better than they deserve. Product is advertised for being able to convert Dynamic disks to Basic without losing data. This doesn't work and the product is basically trash. I will never purchase from this group again and would never advise anyone to do the same. They are not truthful.
Judy Snitchler
GBDoesn't work/Won't Issue Refund I purchased and installed the software on the recommendation of Microsoft and got an error message that my disk partition did not support conversion. I thought that's what their software was supposed to do! They have all kinds of mumbo-jumbo in their refund policy so they can refuse to refund the money, " The request for refund is made for reason of product failures that are not product related. Please understand that we cannot provide a refund if our product does not perform tasks it is neither intended to perform nor advertises it performs." How was I to know it wouldn't work with my hard drive configuration. The free version wouldn't work until I paid their $39.95 and then that didn't even work. To top it off my hard drive refused to boot 2 days later and I couldn't use their software anyway. I think they're a bunch of crooks and scam artists advertising a product that never works, then refusing to offer refunds. Microsoft recommended them as a possible solution to my problem, and I wrote them and told them not to recommend them anymore.
Otto Melher
AUDon't buy this piece of rubbish if you… Don't buy this piece of rubbish if you want to clone a HDD or SSD, IT DOES NOT WORK! Even after complaining about the failing cloning, got no answers from the manufacturer. Thank you for a great software, wasted money, will ask for refund.
Șerban Condrea
ROGet your data deleted for just half the price! I lost my data due to the app not working properly. While trying to extend one partition, it just deleted another one and left me in an intermediary state due to some error. Their app did not respond to keystrokes while in boot mode, so I manually had to restart my PC. I couldn't wait 24hrs for support, since I had work related data there, I had to do additional changes to the environment. After one support session, they said chances to recover the data are "slim, since it's on an SSD". Since it couldn't be recovered, I obviously asked for a full refund. Best they could offer was a half refund, because their software does not cause such issues. Well, obviously it does, otherwise I wouldn't be here? Their proposal is just stupid. I pay half the price of the software to delete my data and do something that I could have done with plain windows tools. When I pay for software, I expect it to work, or at least have a fail safe mechanism in place. Make sure you have automated recovery in place or something. Avoid this software. If you have issues, they will not refund your money, even after obvious malfunction of their app. I'm honestly disappointed I didn't use GParted instead. Could have achieved the same exact outcome with zero pay.
Andi
CHRefund policy is not honored by support I was trying to create a 5TB partition on an MBR disk (which is possible by changing the sector size to 4Kn, look it up), when it prompted to upgrade to the pro version of Partition Master. It said something like "To allocate space beyond 2TB on MBR disks the pro version is required." (the message does not show up in the pro version and I didn't manage to reset to free). I requested a refund pretty much immediately after realizing that it silently changed the partion table to GPT whenever I allocate more than 2TB. Support was not helpful at all. Seemed to not know very much about the topic (e.g. started talking about cluster size when I was talking about sector size). Specifically, they said they can't refund me because of article 6 of their refund policy which states: "Please understand that we cannot provide a refund if our product does not perform tasks it is neither intended to perform nor advertises it performs." I tried to argue that it did advertise the feature but without any luck. In conclusion, their "money-back guarantee" is pretty much a scam. The software itself might be ok - but honestly, just use literally anything else and don't waste your money on this.