phil
GBFalse advertising False advertising. Says plan includes Fox news for 40$ a month I have to pay 45$ because plan includes other stations. TV ad clearly states FN included in 40$ Plan, Cust Ser rep Franc (hardlet speaks english) rude and unmiformative. Supervisor unaivalable and wont call back. Gonna try a complaint with Attny Gen NJ but prob a wasyte of time. S;ling shoyuld get Slung away!!!
Danielle Wilson
GBAwful customer service for tech issue The AirTV they sent me when I singed on stopped working to stream Sling. Multiple calls to customer service, and they won't offer a solution, a timeline, or replace the hardware they sent. One representative told me "By now you should own a smart TV." Unacceptable.
ro jar
GBO stars if I could O stars if I could. I ordered sling today to resubcribe and couldn't get tv ap to download so I canceled within the hour of ordering. Then I realized I have 2 emails associated with the account so resubscribed. Again couldn't get tv ap.to download. Si I canceled within the hour and noticed 2 credit card charges. Also an email saying I had a month worth of service, so went to their chat agent and after 10 minute waits 2 times a survey came on was my issue resolved and I selected no and that ended chat. I guess I'll have to dispute charges with credit card company.
Customer
GBUnable to watch oversease with VPN, terrible customer service! I live abroad and was never able to watch any SlingTV content after subscribing, even though I can regularly watch Amazon, Netflix, Disney, etc. with a VPN. Worst part was that I also couldn't access my account management to cancled. Emailed Sling immediately and received no reply. Later got charged again and contacted customer service by online chat. Waited a lot, went through two reps, and they still wouldn't cancel the original charge. Terrible customer service.
Sara Kolvinsky
GBSays they will cancel in the customer chat but still getting charged No refund after cancelling it “as per their policy”. I canceled in the customer service chat. But the errors seemed to be on their end.