Jon Penland
GBCancelled service after my payment was… Cancelled service after my payment was processed on Jan 11. Indicated I'd receive one more month of service ending Feb 11. They took my money and immediately ended service on Jan 11. I reached out and they refused to help. I'll use another service when the time comes to resubscribe for next football season.
dan lionman
GBIt worked for one day - glitch resolved. EDIT: Must have been a glitch, works fine now and I like that you can record or rewind a show in progress. Will track and see how it does and continue to use if it doesn't glitch out. It worked for one day. I wanted to watch Football and the app was supposedly good for watching ESPN. The next morning it was constant unauthorized content or access errors, did all the trouble shooting, hard stop, uninstall etc and still did not work so I cancelled.
ro jar
GBO stars if I could O stars if I could. I ordered sling today to resubcribe and couldn't get tv ap to download so I canceled within the hour of ordering. Then I realized I have 2 emails associated with the account so resubscribed. Again couldn't get tv ap.to download. Si I canceled within the hour and noticed 2 credit card charges. Also an email saying I had a month worth of service, so went to their chat agent and after 10 minute waits 2 times a survey came on was my issue resolved and I selected no and that ended chat. I guess I'll have to dispute charges with credit card company.
Dan
GBAbsolutely the worst streaming platform… Absolutely the worst streaming platform there is. I signed up for Sling because it was offered at a lower price point than Youtube TV and others. I soon found out why. They claimed to have a no contract, no commitment service. I used this to my advantage and would sometimes add or remove different services seasonally. For example, I added their sports package so I could watch NCAA basketball. When the season was over, I contacted them to drop the add-on service. The confirmation of this was a bit murky, but it seemed to be done. After a few months, I realized I was still being charged for it. I called to inform them of their mistake. Rather than being apologetic or taking any accountability, they went on the offensive. The basically told me tough luck. They informed me that Sling, unlike other services is a "prepaid service". And as such, no refunds could ever be given. I informed them that what they were saying made no sense. Every cable company and streaming platform operates basically in the same way. There's money coming in and there's money going out and there are people who usually, in any company, have the ability to resolve customer service issues and make customers happy and retain them. I said that was OK - forget the refund - just give me a future credit for the amount of their mistake and I would stay with them and we would call it even. They explained that this couldn't be done either. There are no credits. There are no loyalty credits. I explained that they were losing a customer FOR LIFE, and they could care less. I asked to be elevated to a supervisor and they refused. I would sooner eat broken glass than ever give Sling one penny ever again. I've informed my entire family that Sling is on the forever blacklist. Go with YouTube TV. It's a bit more expensive, but totally worth it.
Customer
GBUnable to watch oversease with VPN, terrible customer service! I live abroad and was never able to watch any SlingTV content after subscribing, even though I can regularly watch Amazon, Netflix, Disney, etc. with a VPN. Worst part was that I also couldn't access my account management to cancled. Emailed Sling immediately and received no reply. Later got charged again and contacted customer service by online chat. Waited a lot, went through two reps, and they still wouldn't cancel the original charge. Terrible customer service.