Dan
GBAbsolutely the worst streaming platform… Absolutely the worst streaming platform there is. I signed up for Sling because it was offered at a lower price point than Youtube TV and others. I soon found out why. They claimed to have a no contract, no commitment service. I used this to my advantage and would sometimes add or remove different services seasonally. For example, I added their sports package so I could watch NCAA basketball. When the season was over, I contacted them to drop the add-on service. The confirmation of this was a bit murky, but it seemed to be done. After a few months, I realized I was still being charged for it. I called to inform them of their mistake. Rather than being apologetic or taking any accountability, they went on the offensive. The basically told me tough luck. They informed me that Sling, unlike other services is a "prepaid service". And as such, no refunds could ever be given. I informed them that what they were saying made no sense. Every cable company and streaming platform operates basically in the same way. There's money coming in and there's money going out and there are people who usually, in any company, have the ability to resolve customer service issues and make customers happy and retain them. I said that was OK - forget the refund - just give me a future credit for the amount of their mistake and I would stay with them and we would call it even. They explained that this couldn't be done either. There are no credits. There are no loyalty credits. I explained that they were losing a customer FOR LIFE, and they could care less. I asked to be elevated to a supervisor and they refused. I would sooner eat broken glass than ever give Sling one penny ever again. I've informed my entire family that Sling is on the forever blacklist. Go with YouTube TV. It's a bit more expensive, but totally worth it.
Richard Denton
GBNo Free Trial, No Service, No resolution Having reviewed a number of streaming services I chose Sling TV but failed to notice there was no free trial offered. When I got signed up and started using the service I immediately noticed the resolution was constantly going really bad intermittently. I tried a few things, mostly with my router but nothing seemed to correct the problem. I then read some reviews and realized there were many reviews similar to my problems. I canceled the next day but was not able to get a refund. Do not sign up for Sling TV unless they offer a free trial.
James Cosgrove
GBCheated out of $63.40! I signed up on 4/19/24, had difficulty as a senior navigating the app. I cancelled in 24hrs on 4/20/24. They wouldn’t return or even prorate my $63.40 charge. Tried to chat with them and eventually was disconnected
John David Reynolds III
GBI Do Not Recommend Giving them a Shot Easily the worst streaming service of all the streaming services. I gave it a shot to watch more Football games this season and quiet frankly it was an entire waste and a disappointment all the way down to the customer service. However the employee that helped me was cool but the company policy and communication is awful. I won't be back and I don't even recommend you give them a shot.
Jon Penland
GBCancelled service after my payment was… Cancelled service after my payment was processed on Jan 11. Indicated I'd receive one more month of service ending Feb 11. They took my money and immediately ended service on Jan 11. I reached out and they refused to help. I'll use another service when the time comes to resubscribe for next football season.