Customer
GBUnable to watch oversease with VPN, terrible customer service! I live abroad and was never able to watch any SlingTV content after subscribing, even though I can regularly watch Amazon, Netflix, Disney, etc. with a VPN. Worst part was that I also couldn't access my account management to cancled. Emailed Sling immediately and received no reply. Later got charged again and contacted customer service by online chat. Waited a lot, went through two reps, and they still wouldn't cancel the original charge. Terrible customer service.
Patti Risinger
GBI cancelled within 7 days of signing… I cancelled within 7 days of signing up; however, I was still charged. Why would Sling offer 7 days free trial, but still charge you when you have canceled? False advertising in my opinion. Sure, Sling stated I could watch for the balance of the month, but that was not what I thought a 7 day trial was!
Dan
GBAbsolutely the worst streaming platform… Absolutely the worst streaming platform there is. I signed up for Sling because it was offered at a lower price point than Youtube TV and others. I soon found out why. They claimed to have a no contract, no commitment service. I used this to my advantage and would sometimes add or remove different services seasonally. For example, I added their sports package so I could watch NCAA basketball. When the season was over, I contacted them to drop the add-on service. The confirmation of this was a bit murky, but it seemed to be done. After a few months, I realized I was still being charged for it. I called to inform them of their mistake. Rather than being apologetic or taking any accountability, they went on the offensive. The basically told me tough luck. They informed me that Sling, unlike other services is a "prepaid service". And as such, no refunds could ever be given. I informed them that what they were saying made no sense. Every cable company and streaming platform operates basically in the same way. There's money coming in and there's money going out and there are people who usually, in any company, have the ability to resolve customer service issues and make customers happy and retain them. I said that was OK - forget the refund - just give me a future credit for the amount of their mistake and I would stay with them and we would call it even. They explained that this couldn't be done either. There are no credits. There are no loyalty credits. I explained that they were losing a customer FOR LIFE, and they could care less. I asked to be elevated to a supervisor and they refused. I would sooner eat broken glass than ever give Sling one penny ever again. I've informed my entire family that Sling is on the forever blacklist. Go with YouTube TV. It's a bit more expensive, but totally worth it.
phil
GBFalse advertising False advertising. Says plan includes Fox news for 40$ a month I have to pay 45$ because plan includes other stations. TV ad clearly states FN included in 40$ Plan, Cust Ser rep Franc (hardlet speaks english) rude and unmiformative. Supervisor unaivalable and wont call back. Gonna try a complaint with Attny Gen NJ but prob a wasyte of time. S;ling shoyuld get Slung away!!!
D B
GBSling TV Nothing but pixelation and buffering… Nothing but pixelation and buffering errors. App will stop for no reason and would have to restart. Sling has went to crap. No refund or discount after one day. As soon as the credit card post I am calling amex to dispute. I did everything technical support said to troubleshoot nothing worked. Do not purchase this service it is terrible