James Cosgrove
GBCheated out of $63.40! I signed up on 4/19/24, had difficulty as a senior navigating the app. I cancelled in 24hrs on 4/20/24. They wouldn’t return or even prorate my $63.40 charge. Tried to chat with them and eventually was disconnected
Danielle Wilson
GBAwful customer service for tech issue The AirTV they sent me when I singed on stopped working to stream Sling. Multiple calls to customer service, and they won't offer a solution, a timeline, or replace the hardware they sent. One representative told me "By now you should own a smart TV." Unacceptable.
Patti Risinger
GBI cancelled within 7 days of signing… I cancelled within 7 days of signing up; however, I was still charged. Why would Sling offer 7 days free trial, but still charge you when you have canceled? False advertising in my opinion. Sure, Sling stated I could watch for the balance of the month, but that was not what I thought a 7 day trial was!
Customer
GBUnable to watch oversease with VPN, terrible customer service! I live abroad and was never able to watch any SlingTV content after subscribing, even though I can regularly watch Amazon, Netflix, Disney, etc. with a VPN. Worst part was that I also couldn't access my account management to cancled. Emailed Sling immediately and received no reply. Later got charged again and contacted customer service by online chat. Waited a lot, went through two reps, and they still wouldn't cancel the original charge. Terrible customer service.
Jon Penland
GBCancelled service after my payment was… Cancelled service after my payment was processed on Jan 11. Indicated I'd receive one more month of service ending Feb 11. They took my money and immediately ended service on Jan 11. I reached out and they refused to help. I'll use another service when the time comes to resubscribe for next football season.