Dan
GBAbsolutely the worst streaming platform… Absolutely the worst streaming platform there is. I signed up for Sling because it was offered at a lower price point than Youtube TV and others. I soon found out why. They claimed to have a no contract, no commitment service. I used this to my advantage and would sometimes add or remove different services seasonally. For example, I added their sports package so I could watch NCAA basketball. When the season was over, I contacted them to drop the add-on service. The confirmation of this was a bit murky, but it seemed to be done. After a few months, I realized I was still being charged for it. I called to inform them of their mistake. Rather than being apologetic or taking any accountability, they went on the offensive. The basically told me tough luck. They informed me that Sling, unlike other services is a "prepaid service". And as such, no refunds could ever be given. I informed them that what they were saying made no sense. Every cable company and streaming platform operates basically in the same way. There's money coming in and there's money going out and there are people who usually, in any company, have the ability to resolve customer service issues and make customers happy and retain them. I said that was OK - forget the refund - just give me a future credit for the amount of their mistake and I would stay with them and we would call it even. They explained that this couldn't be done either. There are no credits. There are no loyalty credits. I explained that they were losing a customer FOR LIFE, and they could care less. I asked to be elevated to a supervisor and they refused. I would sooner eat broken glass than ever give Sling one penny ever again. I've informed my entire family that Sling is on the forever blacklist. Go with YouTube TV. It's a bit more expensive, but totally worth it.
John David Reynolds III
GBI Do Not Recommend Giving them a Shot Easily the worst streaming service of all the streaming services. I gave it a shot to watch more Football games this season and quiet frankly it was an entire waste and a disappointment all the way down to the customer service. However the employee that helped me was cool but the company policy and communication is awful. I won't be back and I don't even recommend you give them a shot.
D B
GBSling TV Nothing but pixelation and buffering… Nothing but pixelation and buffering errors. App will stop for no reason and would have to restart. Sling has went to crap. No refund or discount after one day. As soon as the credit card post I am calling amex to dispute. I did everything technical support said to troubleshoot nothing worked. Do not purchase this service it is terrible
ro jar
GBO stars if I could O stars if I could. I ordered sling today to resubcribe and couldn't get tv ap to download so I canceled within the hour of ordering. Then I realized I have 2 emails associated with the account so resubscribed. Again couldn't get tv ap.to download. Si I canceled within the hour and noticed 2 credit card charges. Also an email saying I had a month worth of service, so went to their chat agent and after 10 minute waits 2 times a survey came on was my issue resolved and I selected no and that ended chat. I guess I'll have to dispute charges with credit card company.
phil
GBFalse advertising False advertising. Says plan includes Fox news for 40$ a month I have to pay 45$ because plan includes other stations. TV ad clearly states FN included in 40$ Plan, Cust Ser rep Franc (hardlet speaks english) rude and unmiformative. Supervisor unaivalable and wont call back. Gonna try a complaint with Attny Gen NJ but prob a wasyte of time. S;ling shoyuld get Slung away!!!