SMTP2GO has a great customer service… SMTP2GO has a great customer service department. They worked hours to set up my account with me because I had some IT problems. And even though they were my fault. I could not help but notice how dedicated they were, with a quick response. The big thumbs up for SMTP2GO

Just send 50 email about our prsdoject to… Just sent 50 emails about our project to subscribers and got banned. Support was useless, no argument or reasonable response. Very disappointed.

Scan to Email after Exchange Migration I was struggling with a migration from Legacy POP3 to Exchange email service. While the email move was good the behavior of some printers wasn’t. Finding and getting valuable help from SMTP2GO was fabulous and solved the problem. My supported company needed to continue to use a “Scan to Email” feature that was working fine before the migration. Afterward it simply stopped working. The printer vendor and the exchange vendor provided limited and misdirected support over a period of days!? That “support” did not solve the problem. While Googling the topic “Problems with ‘Scan to Email’ after migration to Exchange”, I read a number of recommendations that I had already tried, but one comment caught my eye: “If all else fails go to SMTP2GO”. That did it for me!! I went to the SMTP2GO.com site and chatted online with their support. I was greeted by an amazing support woman (Maria), who was incredibly knowledgeable of all aspects of their Email Support and understood my problem and its solution. She was familiar with the “Scan to Email” technology and was also familiar with the Printer Vendor AND Exchange Vendor. She reviewed my screenshots of the Printer Programming for this function and then provided me instructions specific for my Printer and Exchange Vendor to solve the problem. This was new territory for me and she even (very patiently) stayed on the chat session with me for all the time needed to review, edit and save the corrections. This was the best support interaction I think I have ever had. And after reading other reviews on this site, I knew for certain that I had come to the right place with SMTP2GO!! As a side note: my function requires very limited email communications such that the Free Plan is good enough! If our count of scan-emails exceeds 1000, the next plan (10,000) only costs $10 per month!!

Support as always was amazingly prompt… Support as always was amazingly prompt and super friendly. They were helping me to validate that I didn't need SPF records relating to their company for e-mails sent out from my domain. Since we didn't have to change anything it was a clean and simple support request. Great work!

Difficult Issue Solved! I recently had an issue that would have been impossible to fix without SMTP2Go. The awesome ability to track emails and have that, combined with the excellent chat support, meant I got my system back up and working extremely quickly. If email deliverability is important to you, SMTP2Go is a must.